Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 0102206 | 09/07/2007 | 0104007 | 10023313 | Front crankshaft bolt service warning. *nj | 11/14/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/01/2013 | 90000 | 1 | |
| Mazda5 2008 wearing inside of tires prematurely and cupping. outside edge of tires reported to still have 15000 miles left of use. second set of tires purchased with same problem. grinding noise every time dealer rotated and aligned the tires every 5k miles during oil change. i was accused of not rotating tires enough; however, now they admit the alignment is a common problem with mazda5. dealer only recommends i get a special german engineering style alignment that costs $89 every 10k miles. i am forced to pay for their poor design. *tr | |||
| 02/01/2013 | 90000 | ||
| Mazda5 2008 wearing inside of tires prematurely and cupping. outside edge of tires reported to still have 15000 miles left of use. second set of tires purchased with same problem. grinding noise every time dealer rotated and aligned the tires every 5k miles during oil change. i was accused of not rotating tires enough; however, now they admit the alignment is a common problem with mazda5. dealer only recommends i get a special german engineering style alignment that costs $89 every 10k miles. i am forced to pay for their poor design. | |||
| 01/15/2012 | 60000 | ||
| Tl- the contact owns a 2008 mazda mazda5. the contact stated that all four tires were wearing excessively due to the factory specifications of the alignment. the manufacturer was made aware of the failure and could not provide any assistance to the contact. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 60,000. kmj | |||
| 01/15/2012 | 60000 | ||
| Tl- the contact owns a 2008 mazda mazda 5. the contact stated all four tires were wearing excessively do to the factory specification of the alignment. the manufacturer was made aware of the failure and could not provided assistance. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 60,000. da | |||
| 10/01/2011 | 46000 | ||
| Tl-the contact owns a 2008 mazda mazda5. the contact heard a knocking coming from the front end of the vehicle when accelerating. the dealer informed the contact that both the struts and shocks were fractured, leaking and needed to be replaced. the contact sent the manufacturer an email and was awaiting a response. no repairs were performed. the current mileage was 51,000 and the failure mileage was 46,000. kmj | |||
| 10/01/2011 | 46000 | ||
| Tl-the contact owns a 2008 mazda 5. the contact heard a knocking noise coming from the front end of the vehicle when she accelerated. the dealer informed the contact that the struts and shocks were fractured and leaking and needed to be replaced. the contact sent the manufacturer an email and was awaiting a response. no repairs were performed. the current mileage was 51,000 and the failure mileage was 46,000. bw | |||
| 03/28/2011 | 48000 | ||
| Tl-the contact owns a 2008 mazda 5. the contact stated that while driving approximately 65 mph when the tire suddenly went flat. the driver continued to drive until she reached home. the vehicle was inspected by a dealer and they advised him that the valve stem fractured causing the flat tire. the vehicle has not been repaired. the failure and current mileages were approximately 48,000. tb | |||
| 08/27/2009 | 15000 | 1 | |
| Mazda 5 premature tire wear on toyo tires. the mazda has 24712 miles, but only ~15000 are on the toyo tires due to running snow tires all winter and there is cupping and inner tire wear. alignment was checked at mazda and rear was slightly out of spec (-0.03). mazda denies ever hearing of a tire problem on their mazda 5s, when the topic is all over their web. when i purchased the car the saleman assured me mazda had resolved the premature tire wear that had been seen in the uk where the mazda 5 appeared before the usa. *tr | |||
| SUSPENSION - FRONT | |||
| 05/14/2009 | |||
| Mazda 5 - 2008 shocks and struts causes car unbalanced and damaging rubbers (between shock and frame) to cause noises. this also damages the tires and tire allignment | |||
| SUSPENSION - REAR | |||
| 05/14/2009 | |||
| Mazda 5 - 2008 shocks and struts causes car unbalanced and damaging rubbers (between shock and frame) to cause noises. this also damages the tires and tire allignment | |||
| 11/16/2008 | 17000 | ||
| Tl*the contact owns a 2008 mazda 5. the contact stated that there were loose bolts on the rear passenger side suspension. while driving various speeds, the contact heard loud popping noises. the vehicle was taken to the dealer once and they planned on replacing the bushing and tightening the bolts on the suspension. the inner walls of the tires were wearing off due to the loose bolts, which also caused the suspension to slowly detach. the vehicle is currently in the shop for repair. the contact discovered that several other consumers were experiencing suspension failure as well. the failure mileage was 17,000 and current mileage was 21,000. | |||
| 10/14/2008 | 1200 | 1 | |
| We bought a 2008 mazda5 and have had to take it to the dealer twice for loose bolts on the rear right suspension. the car has less than 2000 miles on it. we are concerned about the safety of the car. *tr | |||