Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/22/2012 | 26500 | ||
| While driving at 70mph on us23 in michigan, tpms low pressure telltale illuminated. within 30 secs, vehicle began to pull hard to the left. pulled off the side of this 4 lane 70mph highway in the rain to investigate. left front tire completely flat. nut holding the tpms sensor to the rim was missing & had corroded, allowing the tpms sensor to fall inside tire cavity, resulting in rapid air loss. threads of tpms sensor exhibitted corrosion. drove vehicle to gmc dealership in milan mi which confirmed the tpms sensor nut failure due to corrosion. tire destroyed, rim edge chewed up. contacted mazda usa and they would not offer any consideration, stating that the 3 year warranty had expired 1 month prior, and that corrosion was not covered beyond 3 years. i stated that this isn't a cosmetic rust issue, that the corrosion resulted in a safety concern for me and my family, but mazda would not offer any resolution. the vehicle has been driven during 3 mild ohio winters; there is not any signs of corrosion anywhere else on the vehicle; i drive the car thru automatic car washes every 3 weeks or so in the winter just to wash off any road salt. no other component on the vehicle is exhibitting corrosion. had vehicle on lift to inspect the underbody. it does not seem techincally sound that a vehicle component specifically mandatd by nhtsa to prevent tires from being ran low in inflation pressure on a vehicle should instead cause my tire to rapidly lose all air pressure. this is a safety issue. i bought this vehicle new and know its service life. this tpms sensor was in use for only 37 months. a 3 cent nut put my family at significant safety risk. | |||
| 08/11/2011 | 48000 | ||
| Tpms sensor-valve failure: i was driving to work going about 40 mph when tpms light went on. i could not pull off immediately because of road conditions. shortly after that i could hear the sound of a very flat tire. when i managed to pull off and check the tires, one was completely flat. tire was too damaged to re-inflate. the relatively new tire and the tpms sensor had to be replaced. | |||
| 01/27/2011 | 48000 | ||
| Tpms sensor-valve slow leak: four new tires (pirelli p6 four seasons) installed at mazda dealer on jan 2011. the original tpms sensor-valves where used on the new tires. after that the tpms warning light would go on every couple of weeks. i would check the pressure in all the tires using a digital gauge which showed slightly low pressure (high 20 | |||
| 08/11/2011 | 48000 | ||
| Tpms sensor-valve failure: i was driving to work going about 40 mph when tpms light went on. i could not pull off immediately because of road conditions. shortly after that i could hear the sound of a very flat tire. when i managed to pull off and check the tires, one was completely flat. tire was too damaged to re-inflate. the relatively new tire and the tpms sensor had to be replaced. | |||
| 01/27/2011 | 48000 | ||
| Tpms sensor-valve slow leak: four new tires (pirelli p6 four seasons) installed at mazda dealer on jan 2011. the original tpms sensor-valves where used on the new tires. after that the tpms warning light would go on every couple of weeks. i would check the pressure in all the tires using a digital gauge which showed slightly low pressure (high 20 | |||
| 01/30/2012 | 16158 | ||
| I was heading to work, i cannot open sliding door to get my daughter into her seat. have to get her in on the driver's door and have to reach so far and bend to get her buckled in. when i drove off, the door signal on the panel is warning that a door is open. to avoid any accidents, i stop and recheck doors that can open, everything is shut but the signal still states it's open. i cannot check daughter's sliding door because it is still stuck....cannot open nor shut it. i drove slower just to make sure it will not suddenly open up, that will be horrifying event - for debris coming in, hitting my daughter or even my daugther's restrain system failing and for my daughter to be thrown out. when the weather warms up, the sliding door works again. it's intermittent and usually when temperature drops. the 2 side sliding doors, gets stuck either at same time or at times just one side. right now it's warmer, it's ok but yet cannot bring it to have it check. i called the dealership where i got the car from and tom at service, is in a hurry and i just have to let him go. i did check the internet, and there's actual safety recall for mazda 5 sliding doors freezing up, but for 2006 (recall number 4306k). it is still happenning even for 2009 model, like ours. the safety concerns are still there. | |||
| 01/12/2012 | |||
| This van has 67000 miles on it and i've had to replace the tires two times. i have flats going down the road. the inside of the tire is eat away. we have had the tires balanced and aligned to no avail and complained to mazda. looking at forums on the web, there seems to be many issues with this happening. | |||
| 02/10/2011 | |||
| My husband purchased a brand new 2009 mazda5 and in february 10th 2011, as i was driving my tire lost all air, the valve had snapped in half. the dealer said i must have hit something but i know i didn't, i would have felt something if it was strong enough to break the valve, plus there was nothing on the side of the road close enough to hit the car. they made me pay $150 to replace it. in may 29th i was pumping air and it happened again on a different tire. at this time i had 37,200 miles. i called mazda and the representative said that they never heard of this problem and it wasn't covered. i google it and there are plenty of people complaining about the same and i even saw some reports of mazda knowing about faulty valves. i had another one break on december 15th, this was #3. this is beyond ridiculous!!! this product is definitely defective. at this point i do not want to have another one of these valves put on my tires. mazda should recall them before someone dies on the highway when the tires go flat because of the valves. i bought this vehicle new from the dealer and had extended warranty on it, which did not cover my valves. they said i was probably pushing too hard when i was pumping air. again, the valves should be recalled before someone dies. | |||
| 12/08/2011 | 31600 | ||
| On dec.8,2011, i was driving eastbound on interstate hywy 167., the rear end of the vehicle on the passenger side had gone flat. i was able to get on the auxillary road without getting into an accident. i inspected the tire and could not find any holes. i used a portable tire inflator and drove approximately 1/4 mile to a tire repair station. the tire was removed and upon closer inspection, it was revealed that the entire inner side of the tire had been worn off. the mechanic checked the other tires and showed me that the same type of wear was event on the rear drivers side tire. it was then that the mechanic informed me that this was common in mazdas' and that a simple part has been used on mazda5s' to correct the problem. i take my vehicle for regular checkups and fluid changes every four months. yet not once was i ever told of this potential dangerous hazard, that could have been fatal had it occurred on an open highway, where there are numerous turns on strecthes of road that located on curves and are well over 200 feet above ground. (i have the tires involved). | |||
| 02/18/2011 | 48000 | ||
| Intermittent car shaking. after driving for a while, at speeds of around 60 or above, the car violently shakes, especially on bumpy roads. this is an intermittent problem. the dealer (faulkner - piladelphia, pa) - recently did an alignment and fixed a tire rim. the issue went away for a while, but occurrs once in a while now. i am not sure exactly what part it is. note: about a year ago, i hit a curb which had debris on it which ruined two tires. all 4 tires did end up on the curb, and i did replace one of the tires and had the other one plugged and got an alignment. | |||