Mazda Mazda5 2012
Model Mazda5 made in 2012 by Mazda got 16 consumer complains as well as 6 service bulletins. Consumer complaints with reference, among others things, to seats and service brakes. Technical service bulletines regarding exterior lighting.
Model 2012
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING | |||||
| SB-09-057-10 | 12/23/2010 | 10037655 | Ready | 06/01/2011 | |
| SB-09-057-10 | 12/23/2010 | 10037655 | Mazda: there is condensation and fog in the front and rear combination lights. *rm | 06/01/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 09-005-11 | 02/07/2011 | 10037949 | Ready | 06/08/2011 | |
| 09-005-11 | 02/07/2011 | 10037949 | Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm | 06/08/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||||
| SB-09-057-10 | 12/23/2010 | 10037655 | Ready | 06/01/2011 | |
| SB-09-057-10 | 12/23/2010 | 10037655 | Mazda: there is condensation and fog in the front and rear combination lights. *rm | 06/01/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 09/15/2012 | 1 | ||
| We were rear ended and pushed into another car in front, and the front seats failed and reclined when we were rear ended. airbags deployed but did not come in contact with us since we were forced to recline. *tr | |||
| 09/15/2012 | |||
| We were rear ended and pushed into another car in front, and the front seats failed and reclined when we were rear ended. airbags deployed but did not come in contact with us since we were forced to recline. | |||
| SERVICE BRAKES | |||
| 03/01/2012 | 9000 | 1 | |
| Starting a few months ago, my steering wheel shimmied as i was braking. it was intermittent. in may, the shaking disappeared but a slight grinding sensation(no noise) could be felt when i applied the brake pedal. i didn't think is was a brake wear problem since the car was relatively new and i live in a flat area with no unusual stress on the brakes. i was on vacation for a few months and did not drive the car. my husband drove it once and felt it wasn't safe to drive because of weak braking. i took it to the dealer when i returned. my braking distance was double of what it used to be. i felt unsafe driving the car the 5 miles to the dealership. the dealer seemed to know that mazda would probably fix the issue even though brake issues are usually considered normal wear and tear. i was told that mazda did fix the problem at no charge and that there had been a design flaw with the 2012 mazda5's rotors. i was told they were too thin in the original design and thus wore out quickly. they also indicated they had fixed it in more recent models. i feel that this should have been a formal recall. the car rapidly went from a intermittent bother to a true safety issue. i continually worried that i might have to stop quickly and would not be able to. *tr | |||
| 03/01/2012 | 9000 | ||
| Starting a few months ago, my steering wheel shimmied as i was braking. it was intermittent. in may, the shaking disappeared but a slight grinding sensation(no noise) could be felt when i applied the brake pedal. i didn't think is was a brake wear problem since the car was relatively new and i live in a flat area with no unusual stress on the brakes. i was on vacation for a few months and did not drive the car. my husband drove it once and felt it wasn't safe to drive because of weak braking. i took it to the dealer when i returned. my braking distance was double of what it used to be. i felt unsafe driving the car the 5 miles to the dealership. the dealer seemed to know that mazda would probably fix the issue even though brake issues are usually considered normal wear and tear. i was told that mazda did fix the problem at no charge and that there had been a design flaw with the 2012 mazda5's rotors. i was told they were too thin in the original design and thus wore out quickly. they also indicated they had fixed it in more recent models. i feel that this should have been a formal recall. the car rapidly went from a intermittent bother to a true safety issue. i continually worried that i might have to stop quickly and would not be able to. | |||
| STEERING | |||
| 08/20/2012 | 18000 | 1 | |
| I had noticed my steering wheel shaking slightly when slowing from highway speeds when my mazda5 had 13000 miles. i serviced my car at 18000 miles for an out of state trip, at this time my brakes were at .08mm and in good condition. during and after my trip the steering vibration became so extreme when braking at highway speeds that i avoided further driving on the freeway for safety. i returned the car to the dealer service center and they checked my rotors. they informed me that run out limit on rotors is .04mm and mine were at .06mm and were so warped that they could not be resurfaced. this part is not under warranty and the service center was unable to make a determination if this was wear and tear or a parts defect. i asked for an explanation as to how my brakes have never been changed and are still in good condition; how it could possibly be wear and tear? they directed me to mazda customer service to get approval for the service. after a few days mazda agreed to repair my mazda5 under goodwill, one time only and not under any sort of warranty. i feel this is a breaking system defect and should be investigated. *tr | |||
| 08/20/2012 | 18000 | ||
| I had noticed my steering wheel shaking slightly when slowing from highway speeds when my mazda5 had 13000 miles. i serviced my car at 18000 miles for an out of state trip, at this time my brakes were at .08mm and in good condition. during and after my trip the steering vibration became so extreme when braking at highway speeds that i avoided further driving on the freeway for safety. i returned the car to the dealer service center and they checked my rotors. they informed me that run out limit on rotors is .04mm and mine were at .06mm and were so warped that they could not be resurfaced. this part is not under warranty and the service center was unable to make a determination if this was wear and tear or a parts defect. i asked for an explanation as to how my brakes have never been changed and are still in good condition; how it could possibly be wear and tear? they directed me to mazda customer service to get approval for the service. after a few days mazda agreed to repair my mazda5 under goodwill, one time only and not under any sort of warranty. i feel this is a breaking system defect and should be investigated. | |||
| UNKNOWN OR OTHER | |||
| 07/01/2011 | 1 | ||
| Cpsc: i1280026a. 2012 mazda 5. | |||