Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200304 | 07/15/2004 | 10009426 | Popping / clunking noise from the front suspension. *tt | 09/29/2004 | |
| SUSPENSION - FRONT | |||||
| 0102206 | 09/07/2007 | 0104007 | 10023313 | Front crankshaft bolt service warning. *nj | 11/14/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/20/2011 | 150000 | ||
| I purchased my car used in october 2011. my car frequently stalls on the highway and i have to either pull off to the side of the highway to restart it or put it in neutral and restart it while coasting on the highway. this also happens at slow speeds but is clearly a safety issue at highway speeds. mazda put out a service bulletin on the throttle body in 2006. i have been trying to purchase a replacement throttle body since july 2012 and have found it impossible to find the part and have been told the part is on a national back order. obviously mazda knows there is a problem with the part or they wouldn't have put a service bulletin out. i feel mazda is putting lives at risk by not making the replacement part available. | |||
| SUSPENSION - FRONT | |||
| 01/05/2011 | 80000 | ||
| Tl-the contact owns a 2004 mazda mazda6. the contact stated that while driving at highway speeds, a loud noise could be heard. the vehicle was taken to an authorized dealer, where the contact was informed that the front wheel bearings failed and needed to be replaced. the vehicle was repaired and the contact stated that this was the third time the front wheel bearings were repaired. the manufacturer was notified and advised the contact to inform nhtsa. the failure mileage was approximately 80,000. sm. | |||
| 01/05/2011 | 80000 | ||
| Tl-the contact owns a 2004 mazda mazda6. the contact stated that while driving at highway speeds he heard a loud noise. the vehicle was taken to a dealer and they advised him that the front wheel bearings had failed and needed to be replaced. the vehicle was repaired for the front wheel bearings for the 3rd time. the manufacturer was contacted and they advised him to contact nhtsa. the failure mileage was approximately 80,000. tb | |||
| 09/26/2007 | 41000 | 1 | 05/21/2005 |
| My complaint concerns the following issue: in the summer of 2006, this car began to exhibit occasional clunking and grinding from the front suspension during low speed maneuvers. i took the vehicle to montgomery mazda in charlotte, nc, and tim marburger mazda in concord, nc, for diagnosis. during this time, the car was under warranty, and had approx. 41,000 miles on the odometer. neither dealership could duplicate the problem. ?in late august 2007, this car began to exhibit continuous clunking and grinding noises emanating from the front suspension during all driving situations. in early september 2007, i took the car to montgomery mazda in charlotte, nc, for another diagnosis. i was told that the issue involved spring isolators and bushings in the front suspension, and repairs would run approx. $480.00. i inquired about whether this item was covered under recall or warranty, and was told no. ?on september 26, 2007, i took the car to a local mechanic near my home, who verified the diagnosis from montgomery mazda. he called the dealership to inquire about parts, and was told that spring isolators, bushings, and other parts to correct this problem had been redesigned, and that they had been issued new parts numbers. given the fact that i brought this matter to the attention of my local dealers while the car was still under warrant, and given the fact that the redesign of these key suspension parts indicates a clear, known defect in materials and/or design, i am asking that mazda cover the cost of repairs on my car. *tr | |||
| 03/01/2004 | 15 | 100 | |
| The vehicle did not drive straight. it constantly pulled to the right. the vehicle has been serviced 5 times in which the front suspension was realigned 4 times. the fifth time some bolts were replaced. the failure still exist. *jb | |||