Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - SIDE/WINDOW
05/28/200826480
 Mazda 6 sedan 2007 this car was purchased in oklahoma oct 2007 with 14,000 miles & is on the 2nd owner. which is me. i am in a dispute with mazda because the rear side air bag is defective. the vehicle gets an on board lamp stating that the air bag has been deactivated. the car has been into the dealership 11 times since 1st occurance was discovered may 2008. i'm requesting a buy back/lemon law. i am getting denied by the dealer & mazda. i have children & feel all safety features should work. the car now has 81k miles & dealer has not charged me for this at all. but i feel it's a safety issue & should not be on the road. i have all documents & in the process of filing this with bbb autoline. if anyone with this agency would like info let me know. this is a safety hazard & unfortunate that the dealer/manufacturer can turn their back on this. thanks,
07/10/2009260001
 The first failure occurred in july 2007. the vehicle was involved in a driver's side impact crash on the highway. neither of the side curtain airbags deployed, but there were no injuries during this incident, only property damage to the entire driver's side of the vehicle from the back bumper to the front bumper. there was nothing done to investigate the potential failure of the airbag deployment. the second failure occurred in july of 2009. the vehicle was involved in a direct side to the driver's side of the vehicle. the driver of the vehicle sustained an injury to their back, left ribs, and head. the driver's side airbags failed to deploy during the accident. the body shop that was responsible for repairing the damage said that they could not determine whether or not the airbags should have deployed and whether or not there was any malfunction with the airbags. the vehicle manufacturer was contacted and they said they could not provide that type of information to determine whether or not the airbags should have deployed and there was a malfunction. the driver of the vehicle is still being treated for all injuries sustained during the accident. *tr