Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/14/2013620003
 Tire pressure sensor failed while traveling down highway, when finally able to pull over tire was completely flat and ruined, valve stem fell apart in hand while trying to remove valve stem cap, this is the 3rd occurrence while owning this vehicle, very lucky this time that it was a back tire and not a front. each time that i have complained to dealership, i am told that the tire shops that are replacing my tires don't know what they are doing of which i disagree. i have seen many forums regarding this issue with mazda 3's and 6's, each time being told the tire shops don't know what they are doing. mazda needs to step up and acknowledge a poor design, come up with a better one and recall these bad tire sensor valves before someone is seriously injured or killed. *tr
01/14/201362000
 Tire pressure sensor failed while traveling down highway, when finally able to pull over tire was completely flat and ruined, valve stem fell apart in hand while trying to remove valve stem cap, this is the 3rd occurrence while owning this vehicle, very lucky this time that it was a back tire and not a front. each time that i have complained to dealership, i am told that the tire shops that are replacing my tires don't know what they are doing of which i disagree. i have seen many forums regarding this issue with mazda 3's and 6's, each time being told the tire shops don't know what they are doing. mazda needs to step up and acknowledge a poor design, come up with a better one and recall these bad tire sensor valves before someone is seriously injured or killed.
12/16/2012495831
 When i went to go remove the valve stem cap to check the air pressure, the valve stem broke off with the valve cap revealing the valve core. the tire was deflated within seconds. further inspection of the valve stem showed that it was corroded. the valve stem broke off exactly at the point where the cap was screwed to. the dealership did not cover the cost for repairs as my car is not under warranty anymore. the cost for repairs came from my pocket. *tr
12/16/201249583
 When i went to go remove the valve stem cap to check the air pressure, the valve stem broke off with the valve cap revealing the valve core. the tire was deflated within seconds. further inspection of the valve stem showed that it was corroded. the valve stem broke off exactly at the point where the cap was screwed to. the dealership did not cover the cost for repairs as my car is not under warranty anymore. the cost for repairs came from my pocket.
05/15/2012550001
 While driving at 55 mph, the low pressure warning light came on. i attempted to get to a safe place to check my tire but the tire went flat too quickly. i had to change the tire on the road. the tire pressure monitoring device had failed and fallen inside the tire resulting in a rapid pressure drop. corrosion had caused the nut to break apart and fall off. within 6 months the same thing happened on a different tire. driving at 55 mph, the warning light came on and i immediately pulled over to watch my tire rapidly going flat - all within about 20 seconds. i changed my tire on a very busy highway. i was lucky that this did not happen on a multi-lane thruway. this is a very serious safety hazard - the mandated safety device is the cause of the hazard. *tr
05/15/201255000
 While driving at 55 mph, the low pressure warning light came on. i attempted to get to a safe place to check my tire but the tire went flat too quickly. i had to change the tire on the road. the tire pressure monitoring device had failed and fallen inside the tire resulting in a rapid pressure drop. corrosion had caused the nut to break apart and fall off. within 6 months the same thing happened on a different tire. driving at 55 mph, the warning light came on and i immediately pulled over to watch my tire rapidly going flat - all within about 20 seconds. i changed my tire on a very busy highway. i was lucky that this did not happen on a multi-lane thruway. this is a very serious safety hazard - the mandated safety device is the cause of the hazard.
12/06/201138000
 Valve stem cracked then completely broke off under the plastic cap. the tire pressure warning light had been coming on 2-3 days prior to incident. each morning when cold during first start up light would come on, after a few minutes of driving after vehicle warmed light would turn off. on way home from work traveling 70mph light came back on. took the next exit and stopped at gas station to fill up tires, removed valve stem cap and installed air hose. air hose could not fill up tire, air just came out of the side of stem, reinstalled valve cap. at that time we didn't know the stem was cracked so i drove the car very slowly approx 3 miles to my parents house so my dad could help. he tried to remove the valve cap, at this time the stem completely broke off at the threads and stayed with the cap. the stem internal parts sprang out so it was necessary to remove the tire and install the spare. we took the tire to nearest belle tire so they could replace the stem but since it was a dealer only part all they could was replace it with a standard rubber stem with no sensor. they mentioned it was a common problem they had seen before, to which i was very surprised. these sensors were created to combat low air pressure after the tread act and ironically are causing a low air pressure. the original cause of the pressure light was due to a slightly bent rim on the inside. this had a slow leak after belle tire replaced the stem. we took the tire to brighton mazda the following day to replace the sensor, they too said they had seen cracked stems in the past. please look into this and determine if this is a safety issue. i think its very ironic this is happening when the free rubber stems almost never fail and $70 sensors are breaking on a 3 year old car.
05/09/201126000
 Tl-the contact owns a 2009 mazda mazda6. the contact stated that the passenger side rear tire valve stem was corroded and causing the tire to go flat. the vehicle was taken to the dealer who advised that there were no recalls on the tires or the valve stem. the failure was experienced twice. the dealer first repaired the vehicle at the dealer
05/09/201126000
 Tl-the contact owns a 2009 mazda mazda6. the contact stated the right side passenger and rear tire valve stem gets corroded which causes the tire to go flat. the vehicle was taken to the dealer who stated there are no recalls on the tires or the valve stem. this failure happened twice. the dealer repaired it once at a cost to them but stated they will not repair again. the manufacturer was not notified. the failure mileage was 26,000 and the current mileage was 37,000. mw