Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 1 | |||
| While traveling out of state two tires blew out. tire dealer stated that vehicle was sold with the wrong type of tires. *ak | |||
| 12/08/2000 | 1 | 08/01/1999 | |
| My main complaint is i have defective dunlop tires on my car which i believe are a safey problem. i'm am wondering if this tire has a hisory of being defective, that is why i am reporting it. dunlop will not do anything about this problem except credit me the differance on tire the tread wear. the safety, cost and inconvenience is my problem. i have had two tires on the front of my car within 3,500 miles of each other develop the same identical problem, a blister on the sidewall of the tire. i talked with a dunlop supervisor at length about this problem and he told me that dunlop gave me a tire free of cost the first time (which was true) and they would only allow me the tread wear difference this time but later gave me 40% off the price on the new tire. the first tire problem cost me $34.73 and this second tire cost me $173.23. i don't think this is a fair resolution for this dunlop tire problem and seek your help to resolve it. sears ordered the second replacement tire on 2/17/01. the new tire was received by sears on 3/8/01. i then went to sears on 3/9/01 to have the tire mounted and this is where problem began. i told the sears manager what had happened before and that i would expect the same treatment this time. the sears manager gathered all the information from my car and car's tire and went to his computer an said it would cost me $203.28 to replace this tire. i said there must be some mistake and showed him the paperwork from before. the sears manager said all i was entitled to under the dunlop tire warrenty was the proration of the tire tread wear which was 25% of the price of the new tire. however the price of this new tire increased from $143.99 for the free tire to $208.99 for the prorated tire. the difference in tire cost is a problem but i believe a bigger problem is that dunlop has a defective tire and it should be replaced free of charge until the problem is resolved.*ak (tiresize: p2155ov17) | |||
| 01/19/1999 | 4 | ||
| Driver's tire bubbles are around the rim which may cause a tire blowout. dealer replaced the driver's tire 4 times. however, passenger's tire has experienced the same problem and had been replaced once. there is a national back order on these tires. please provide further information. *ak | |||
| TIRES - TREAD/BELT | |||
| 12/22/2000 | 2 | 03/01/2000 | |
| The vehicle was purchased in march 29, 2000 with 3,636 miles on it. with less than 20k miles, the tread separated on the left front tire on friday, december 22, 2000. on february 9, 2001, i took the vehicle in to be serviced, including a tire rotation and balance, 4-wheel alignment. when i went to pick up the car, the right front tire tread had separated and the technician had placed the spare on the vehicle and advised that i needed a new tire. when i told him it was the second tire in less than a year of ownership, he said i needed to contact the manufacturer. on friday, august 10, 2001, i had a third of the original tires tread separate on the left front side just 10k miles after my alignment. no one seems to know what is causing the tires to wear excessively on the inside and separate. when i took the car in to replace that tire, the tire dealer informed me that the last of the original tires was wearing and very susceptible to the same type of tread separation. by the end of the day tomorrow, i will have spent over $600 to purchase new tires for a vehicle that has less than 31k miles on it. please help! (tiresize: 215/50r17) | |||
| 04/24/2001 | 2 | 09/01/1999 | |
| Tire size 215/50r17. mounted on a mazda, milleneum 1999.both front tires had tread separation. contacted dealer, and dealer was willing to pay back only 50% of tire cost.*ak dunlop sports 4000 tires. *slc | |||