Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| 0900402 | 02/28/2002 | 634378 | Subject regarding sliding door upper roller coming out. *slc | 09/28/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/03/2009 | |||
| The rear support cylinder that holds up the rear door has rusted around the ball and snapped in half in that area. leaving only one support arm to hold the door up. fortunately, it broke while we were putting the door back down, so there were no injuries. i believe this rusting occured due to water getting in through the cracks of the door from rain/washing, etc. this has caused the door to be extremely heavy and the other support cylinder is not able to support the weight. we have 5 children so this could cause some serious injury if the door were to fall closed while one of them is around. i found a recall for this exact problem for canada only however this is a common problem with us makes as well. | |||
| 02/13/2007 | 44000 | 45 | 02/27/2000 |
| Tl* - the contact owns a 2000 mazda mpv. the contact's cigarette lighter didn't work properly, it currently was not working . the passenger door locks did not unlock without the contact manually unlocking them or using the key. there were no warning indicators for the failures. while driving 50 mph the vehicle began making a loud roaring noise, it began to shake and appeared to lose power, but never stalled. the contact restarted the vehicle and the failure recurred. the current and failure mileage were 44000. *ak | |||
| 12/05/2003 | 65000 | 1 | 06/24/2000 |
| Leak in 2000 mpv that dealer stated was due to outside influence and would not be covered as a manufacturer's defect. dealer told us that the leak (which ruined our floor boards, rugs and wiring) was due to parking the car outside, which led to dirt and leaves getting into the hood, (or somewhere) clogging the drainage system . we do park the car outside in a clear driveway. (we were not aware that you had to own a garage to own a mazda). we have never had an accident or made any modifications to the car. it just started to leak uncontrollably. they also refused to fix the spare tire holder(which is under the base of the car) which according to the dealer, broke on the first use.(we simply followed the instructions in the manual when removing the tire from the holder) we can not put the tire back, and were told that it would cost us 480. (at least) to fix it. our car is 6 months and 5,000 miles out of warranty and will be ruined the next time it rains as water pours into the front of the car into the floorboards, after soaking the wiring. i suppose we will have to move and buy a garage.... *jb | |||
| 11/16/2003 | 2 | 04/15/2001 | |
| Mold is starting to grow in the van under the mats. this is the second time it has happened and the dealer says that it is not covered. the water gets in when it does not drain properly. *la | |||
| STRUCTURE - BODY | |||
| 11/01/2000 | 4 | 10/01/2000 | |
| Vehicle under normal cargo load vibrates at highway speed (noticeable between 60-70mph). the vibration become apparent when vehicle is under maximum manufacture recommended cargo weight (carrying 6 passengers). at this cargo weight, the vibration worsens and noticeable upon acceleration, low cruise speed, and highway speed. | |||
| STRUCTURE - BODY - BUMPERS | |||
| 02/13/2000 | 1 | ||
| Consumer was involved in an accident prior to having repairs complete for special service program ssp43, consumer requests reimbursement for repairs. *slc | |||
| STRUCTURE - BODY - DOOR | |||
| 01/10/2002 | |||
| Tl*the contact owns a 2000 mazda mpv. upon purchasing the vehicle, the contact noticed that it was not leveled and was leaning towards the passenger side. the vehicle would also pull towards the right while driving more than 25 mph. between 60-70 mph, the vehicle would vibrate violently and could be felt when holding the steering wheel. in addition, the passenger side door, cd player, and lighter all failed. the rearview mirror became foggy and needed to be replaced, as well as the lower ball bearings. the liftgate failed and the trunk would fall down on top of her. the manufacturer was notified, but there were no recalls for her vin that pertained to the failures. the contact found several technical service bulletins regarding these failures; however, the manufacturer would not take any responsibility for repairing the vehicle. the failure mileage was unknown and the current mileage was 53,000. | |||
| 05/01/2005 | 1 | 05/20/2000 | |
| On my mazda mpv, the driver's side sliding door exterior handle detached from the back connection to the door and then completely came off in my hand on the following opening. now the entire exterior door handle is missing. to correct this issue, i went to the original dealer. i was told this was a part that was not even stocked at the dealer and would need special order. it was recommended to me to search for the part myself. in doing so, i have found that hundreds of others are also searching for exterior door handles to the sliding doors on the mazda mpv van. this is a manufacturing error, not a consumer error. *nm | |||
| 5 | |||
| Consumer states while vehicle was parked with the emergency parking brake on, the vehicle started to move forward. *ak the gear shift would stick in park or move by itself, the right rear door would open while the vehicle was in motion and failed to close properly, and one of the seat belts was installed backwards. *scc *jb | |||
| 05/09/2003 | 1 | ||
| The manual sliding door contained a vertical line of approximately 10 magnets. a metal bracelet came in contact with the magnets which caused burns to the child's hand. *jb in less than a month, the motor and regulator on the driver side window had blown. *scc *jb | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 09/13/2005 | 1 | 02/27/2005 | |
| Dt: the consumer's seven year old daughter went to open the door handle on the passenger's side and it completely broke off and daughter fell through three feet back. the handle was made by plastic and held on by two very thin pieces of plastic. the consumer took the vehicle to the dealer, and they never saw a handle come off like this one did. but the mazda representative said that it was normal wear and tear. this happened on september 13, 2005. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/11/2009 | 105000 | ||
| Tl*the contact owns a 2000 mazda mpv. when the contact attempted to retrieve items out of the hatchback, the door spontaneously slammed on her back. she was moderately injured. the cause of the failure has not been determined. the failure and current mileages were 105,000. | |||
| 01/10/2002 | |||
| Tl*the contact owns a 2000 mazda mpv. upon purchasing the vehicle, the contact noticed that it was not leveled and was leaning towards the passenger side. the vehicle would also pull towards the right while driving more than 25 mph. between 60-70 mph, the vehicle would vibrate violently and could be felt when holding the steering wheel. in addition, the passenger side door, cd player, and lighter all failed. the rearview mirror became foggy and needed to be replaced, as well as the lower ball bearings. the liftgate failed and the trunk would fall down on top of her. the manufacturer was notified, but there were no recalls for her vin that pertained to the failures. the contact found several technical service bulletins regarding these failures; however, the manufacturer would not take any responsibility for repairing the vehicle. the failure mileage was unknown and the current mileage was 53,000. | |||
| 10/04/1999 | |||
| While driving on a rural route came to a stop and was struck from behind by a dodge ram, travelling 60mph which hit the rear hatchdoor and flew open. neither airbag deployed. contacted dealer and manufacturer. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 07/01/2008 | 76000 | 1 | |
| The ball stud that holds the right rear liftgate cylinder snapped and the liftgate crashed down because the cylinder became disengaged. luckily, no children were under the liftgate. the same thing happened to the ball stud that holds the left rear liftgate cylinder about 5 years ago. we were lucky there were no children under the liftgate at that time also. this is a serious safety problem and mazda would not acknowledge it as such. mazda also would not acknowledge that we had the left side repaired about 5 years ago, thus indicating a pattern of failure. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 08/15/2007 | 74080 | 1 | 08/01/2000 |
| Liftgate mechanism failure. my wife took the kids to the pool. upon exiting the vehicle and opening the lfitgate, which began to lift upward, a pop was heard and the lift gate came crashing back downward. luckily no one was standing under the liftgate at the time. the ball stud attached to the door and piston had snapped, causing the piston to fall from the door. the weight of the door then came crashing down. inspection of the stud showed a total failure of the stud, which snapped in half. *jb | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 07/01/2008 | 90000 | ||
| Tl*the contact owns a 2000 mazda mpv. while driving 55 mph, the hood of the vehicle suddenly flew up and struck the windshield. the vehicle was taken to a shop and repaired; however, the failure recurred seven months later while traveling 25 mph. this time the windshield shattered. the contact believes there must be a defect with the hood latch. mazda is not taking responsibility for the failure. the failure mileage was 90,000 and current mileage was 118,000. | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 02/25/2008 | 812003 | 2 | 08/28/2000 |
| Rear hatch of vehicle has two support cylinders the first one broke off on the driver side a year ago, hitting my wife on the head. i replaced it with a new one $75.00. the next time as of date below the passenger side of the door broke off again without warning. i have the part. the metal fatigued and it just snapped without warning. problem: day before my two kids were sitting on the back of the vehicle removing there ski boots. if at that point the door let go, they would have been dead or seriously injured. that door is heavy. this is unacceptable. the part is inadequately designed. it is a dangerous hazard and should be addressed before someone looses their life!!!!!!! if my wife had not been standing the door would have hit her harder and quite possibly killed her. this is a wakeup call folks. some one is going get killed with this vehicle. *tr | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 01/10/2002 | |||
| Tl*the contact owns a 2000 mazda mpv. upon purchasing the vehicle, the contact noticed that it was not leveled and was leaning towards the passenger side. the vehicle would also pull towards the right while driving more than 25 mph. between 60-70 mph, the vehicle would vibrate violently and could be felt when holding the steering wheel. in addition, the passenger side door, cd player, and lighter all failed. the rearview mirror became foggy and needed to be replaced, as well as the lower ball bearings. the liftgate failed and the trunk would fall down on top of her. the manufacturer was notified, but there were no recalls for her vin that pertained to the failures. the contact found several technical service bulletins regarding these failures; however, the manufacturer would not take any responsibility for repairing the vehicle. the failure mileage was unknown and the current mileage was 53,000. | |||