Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CABLES | ||||||||||||||||
| 04V234000 | MAZDA NORTH AMERICAN OPERATIONS | from 04/01/2001 to 11/15/2001 | V (Vehicle) | 10200 | 07/07/2004 | MFR | MAZDA NORTH AMERICAN OPERATIONS | 05/19/2004 | 05/26/2004 | |||||||
| Defect Summary | On certain minivans equipped with cruise control, the cruise control actuator cable may be broken due to insufficient strength (group 1). also included are certain 2000-2001 minivans equipped with cruise control built between march 31, 1999 and march 31, 2001, that have had the cruise control repaired and possibly had a defective cable installed during that repair (group 2). | |||||||||||||||
| Consequence Summary | It is possible that the broken actuator cable may be out of position and could interfere with the operation of the accelerator cable, preventing a decrease in engine speed while driving, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the actuator cable. owner notification for vehicles involved in group 1 began on july 7, 2004. owner notification for vehicles involved in group 2 began on september 10, 2004. owners should contact mazda at 1-800-222-5500. | |||||||||||||||
| Notes | Mazda recall no. 2004f.customers can also contact the national highway traffic safety administration | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/06/2006 | 68850 | 1 | 11/02/2001 |
| Throttle pedal was sticking upon cold start. pedal had to be stepped on harder than usual upon start which then caused vehicle to surge forward. vehicle seemed fine after first push of pedal. dealer had to clean out carbon deposits. this has happened twice in past 2 years. worried that pedal would possibly stick while driving which would definitely be a safety issue. these deposits have occurred despite using techron gas additive. vehicle engine light has also come on many times in past - these also may have been due to carbon buildup. *jb | |||
| 01/15/2005 | 97000 | 3 | 03/13/2001 |
| Transport canada has issued tc recall #: 2004376 for a safety-related defect. my wife andi were involved in three separate incidents involving an unexpected increase in stopping distances, nearly resulting in crashes! in sub-zero temperatures, (minus 25 degrees farenheit), i attempted to stop while approaching a line of vehicles stopped at a toll booth. my vehicle began slowing when i applied the brakes, but at an unexpectedly reduced and inadequate rate. my vehicle finally stopped virtually one inch from the stopped vehicle ahead of me at the toll booth! i relayed this experience to my wife. she then reported to me that on at least two occassions, she had similar vehicle stopping problems while driving locally. she clearly remembers exclaiming to my daughter (a passanger) at the time of one of those incidents: we have no brakes! both my wife and i are very experienced in driving in winter conditions, and believe the vehicle's behavior was markedly different from reduced stopping distances caused by poor winter road conditions. since the aforementioned problems mimicked partial 'brake failure,' i had a local garage check the brake system for any problems. also, while at the mazda dealership in so. burlington, vt on feb. 11, 2005, i explained the stopping problem, and requested an examination of the vehicle. both noted that the brakes seemed to be working properly. since we: 1) operate same vehicle/ model/ and engine ; 2) recurringly experience the identical driving conditions listed in the recall; and 3) have experienced several near-accidents, i request that your office take action so that mandatory repairs of this aparent defect (a safety hazard in canada!) be implemented before winter set in again! mazda national customer assistance, at 1-800-222-5500, on june 7, 2005 responded that there is no us recall for this issue; the recall applies only to canadian vehicles. | |||
| 01/02/2005 | 48222 | 4 | 04/01/2001 |
| Accelerator pedal was sticking after placing the vehicle in drive or reverse. the van would jump when pushing the pedal. the consumer was told by the dealership, that the problem was caused by bad throttle body. *nm | |||
| 25000 | 1 | ||
| Accelerator pedal was sticking after placing the vehicle in drive or reverse. *ph the consumer was told by the dealership, that the problem was caused by carbon build-up on the throttle body which was not covered under warranty and considered a maintenance problem. *jb | |||
| 01/08/2002 | 4 | 10/06/2001 | |
| While driving engine surges upon trying to stop vehicle. consumer contacted dealer. problem was never resolved. consumer traded vehicle in. please provide any further information.*ak consumer stated the transmission was acting erractically.*jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 06/20/2005 | 1 | 03/28/2004 | |
| Dt: the consumer took his vehicle in for warranty work on the cruise control. the check engine light was on, so the dealer did a check and found the intake manifold was the problem. consumer says that they recycled unused gas back through the intake to be burned, this caused carbon buildup. the dealer said that the carbon buildup was too bad and could not be cleaned, part had to be replaced. consumer had two other mechanics look at the part and they said they would clean the part and then put it back on. the consumer said the part read ford but the vehicle is a mazda. consumer says that problem is the recycled unused gas going back into the intake; the consumer says that this is a design flaw. the consumer had the dealer put the new part on, then the consumer stopped payment on the credit card used to pay for service. the consumer contacted the manufacturer and was told there was no recall on this part. consumer was told by dealer the part was only good for approximately 60,000 miles then it would need to be replaced again. dealer told consumer that if he cleaned the part, it would only last for 20,000 miles. consumer says that he doesn't know if it is his fault or the dealerships fault for trying to sell more parts. consumer has done research on carbon build up on the internet and has found that this is not the only intake with this problem. consumer says that dealer told him that this is why mazda uses a different motor now. consumer says that vehicle had a little bit of cut out once in a while, but he doesn't think he can really tell any difference in with new the part. *jb *nm | |||
| 06/01/2001 | |||
| When pulling off from a stop idle needle goes up to 3 rpms, and then drops to 1 rpm. there would be a loud metal to metal clinking noise when vehicle has shifted into reverse. driver took vehicle to a mechanic, and mechanic stated that motor valves were bad. please provide any further information.*ak | |||