Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - DOOR
090260512/23/200510019011Power sliding door (psd) re-opens after starting to close and latch. *tt01/31/2006
090380411/04/200410016858Power sliding door (psd) drive module removal / installation procedures. *tt10/12/2005
090400411/23/200410016856Power sliding door (psd) system service tips due to inoperative or improper power sliding door (psd) operation. *tt10/12/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
02/14/201126000
 Tl*the contact owns 2003 mazda mpv. the contact stated that the vehicle had a flat tire and when the towing company attempted to remove the spare tire the technicians had a difficult time removing the tire from underneath the vehicle. the vehicle was taken to the dealer where the technicians stated that the lift for the spare tire needed to be replaced. the vehicle was not repaired because the warranty had expired. the approximate failure mileage was 26,000.
02/14/201126000
 Tl- the contact owns 2003 mazda mpv. the contact stated the vehicle had a flat tire and once the towing company came out to replace the tire with the spare tire the technicians had a difficult time removing the tire form its location. the spare tire was located under neath the vehicle and the tire was very difficult to remove and once the flat was repaired it would not stay in place. the vehicle was taken to the dealer where the technicians stated the lift for the spare tire needed to be replaced. the contact stated the vehicle was not repaired because it was out of warranty. the approximate failure mileage was 26,000. ds
09/27/20031851
 Air quality inside vehicle is toxic.*mr 2003 mazda mpv air quality inside of vehicle is toxic.*mr
STRUCTURE - BODY
10/09/201172000
 Tl* the contact owns a 2003 mazda mpv. the contact stated that the trunk latch fractured, causing the hood to strike her on the head. the contact received a minor concussion. the manufacturer was contacted and they offered no assistance. the vehicle was neither inspected nor repaired. the failure and the current mileages were approximately 72,000.
10/09/201172000
 Tl-the contact owns a 2003 mazda mpv. the contact stated that the trunk latch fractured, causing the hood to strike her on the head. the contact received a minor concussion. the manufacturer was contacted and they offered no assistance. the vehicle was neither inspected nor repaired. the failure and the current mileages were approximately 72,000. kmj
10/09/201172000
 Tl-the contact owns a 2003 mazda mpv. the contact stated that after opening her trunk the latch had fractured causing it to fall back onto her head. the contact recieved a minor concussion. the manufacturer was contacted and they offered no assistance. the vehicle has not been inspected nor has it been repaired. the failure and current mileages were approximately 72,000. tb
STRUCTURE - BODY - BUMPERS
03/23/200536000108/16/2003
 In march 2005, i noticed that the rear bumper had cracks in it approximately 6 - 8 inches in length on both sides, directly in line with the tires. the cracks were not pushed in as would be indicative of an impact but the top of them came out over the bottom of the crack. when i took it to mainline mazda in saskatoon, they told me that the cause was rocks on gravel roads pounding the inside of the bumper. they said that there was an open area on inside of bumper which allowed the rocks to get in. they said that some vehicles they had put a piece of foam inside to protect the bumper. they would not fix under warranty as they said when you get rock chips on your windshield, that's not covered under warranty. my complaint is that this is a design flaw and should be covered under warranty. i told the service man that the mpv should come with a warning - van not suitable for gravel road driving. we live on a farm and can not get away from driving on gravel. *ak
STRUCTURE - BODY - DOOR
10/18/200410012/15/2002
 For over 6 months, my 2003 mazda mpv's driver's side back seat passenger door has been opening spontaneously and has not been closing correctly. it has been brought back to be repaired twice, and the same problem persists. the dealership has replaced the locking mechanism, but that has not corrected it. with children in the backseat, this posses a great danger as it happens nearly every time that door is opened.*ak
07/16/2004120001
 Consumer's vehicle wasi nvolved in a collision, and the dealer repaired the door, but damaged the side body molding. service manager refused to repair what was damaged, and asked consumer not to return. also, vehicle was in for a tire rotation. consumer wanted to know how they gained access to the interior of the vehicle without having the keys. consumer was very angry because it was a former employee who did this. the service manager denied the incident, and asked consumer again not to return to this dealership. *ak
11/21/2003402/08/2003
 Mazda mpv 2003 purchased in feb 03. since then, have had several problems with passenger power sliding door not operating properly. it has been to the dealership 4 times for repair. each time, dealer claims it's fixed. symptoms include: door will not shut properly, will not open at all or does not close flush with van. initiated steps to claim va lemon law on nov 21, 2003. *la