Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEAT BELTS - FRONT - RETRACTOR | |||||
| 01198 | 05/28/1998 | 02297 | 603882 | Subject on passive seat belt retractor switch. *yc | 03/09/1999 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEAT BELTS | ||||||
| PE94059 | MAZDA NORTH AMERICAN OPERATIONS | 07/28/1994 | 11/30/1994 | AUTO RESTRAINT SYSTEM FAIL | ||
| There is no summary currently available | ||||||
| EA94039 | MAZDA NORTH AMERICAN OPERATIONS | 11/30/1994 | 11/26/1997 | AUTO RESTRAINT SYSTEM FAIL | 97V211000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 08/02/2011 | 237000 | ||
| Tl- the contact owns a 1993 mazda protege. the contact stated that the front driver side seat belt failed and remained stuck. the contact spoke with the manufacturer and inquired as to why other mazda vehicles were recalled for the seat belts but not the protege. the manufacturer provided no further assistance. the failure and current mileages were 237,000. kmj | |||
| 08/02/2011 | 237000 | ||
| Tl- the contact owns a 1993 mazda prot | |||
| 08/05/2009 | 1 | ||
| 1) i have a 93 mazda 323/protege and the seat belt were recalled according to the web sit safercars.gov. nhtsa id no.97v211000 2)the seat belt light was on my vehicle and the belt refuses to move on the rail some times. in addition the buzzer comes on while i am driving and the belt tends to move slightly up and down while i am driving. 3) i took the car into mazda to have it looked at and the dealer said that its going to be $ 98.95 to have the car looked at. if they find a problem that is directly related to the parts on the recall they would repair it. i left the car at the shop for more than 3 full days and they said that the problem is not from the railing, and also that there is no recall for the seat belts but instead it was a special service program by mazda. the dealer said that the center seat belt retraction unit has gone bad and needs to be replaced and also that the door switch for the automatic seat belt is starting to go bad. i called mazda head quarter unit and spoke to steve a customer service agent and he first said that they would replace the door switch free of charge even though the 12 yr extended warranty has expired. i went back to the dealer ship 2 days later to see what is the progress and told me that they are not going to perform any repairs. i called steve and he said that after again talking to the service manager that the problem is not their fault. when i picked up my car i asked to service manager what could happen it the parts are not replaced and i get in a crash, he answered that if i don't pay them to fix the seat belt system, there is a chance that the seat belt unit will not lock in time to keep the front occupants seated. so in conclusion the mazda dealer does not guaranty the seat belts will function properly in the event of a crash. charged me 99 dollars to insect the belts which they them self said that according to their data base were never inspected. and said that its going to cost minimum $ 900 to fix. *tr | |||
| Automatic restraint belts do not function unless vehicle has warmed up to a certain temperature.*ak | |||
| 12/20/2000 | 3 | 01/01/2000 | |
| The seatbelt does not run along the track. i have fixed it once and the owner before me also had it fixed when it was recalled and it is now broken for a third time. i don't think that if it was fixed correctly the first time i would still be having problems with it. | |||
| 09/11/2000 | 0 | ||
| Automatic seat belt had stop working without a warning. cable came out of the rail, and motor stopped working.*ak | |||
| 02/02/1996 | 1 | ||
| Automatic seat belt slid forward unexpectedly while driver was attempting to back up, catching driver's earring, ripping ear lobe. | |||
| 12/01/1995 | 1 | 12/26/1992 | |
| Motorized seat belt moved forward while vehicle was in reverse, causing seat belt to hook onto earring/ripping ear. | |||
| 02/03/1996 | |||
| The drivers side automatic retracting seatbelts will move forward unexpectedly while driving. please describe. *ak | |||
| 02/26/1996 | |||
| Driver's side automatic seat belt failure, shoulder belt has stopped retracting. *ak | |||
| 02/07/1996 | |||
| Seat belt indicator light comes on while driving vehicle, driver's side motorized shoulder belt had to be replaced. tt | |||
| Passive restraint shoulder belt will stick midway or may tighten severely choking passenger. please describe details. tt | |||
| 11/05/1994 | 5 | ||
| Driver's automatic seat belt hits driver's neck when belt retracts to position. *skd | |||
| SEAT BELTS - FRONT | |||
| 07/21/2004 | 1 | ||
| Nothing led up to the failure, one day the passive seatbelt just went about half-way up the track, then it stopped and a greasy cable popped out of it. worst of all, mazda's emergency handle which is supposed to turn an internal hex nut to move the seatbelt rearward only made about one turn until it got stiff and putting any more force on the emergency handle causes it to slip and round off. trying to force the passive shoulder belt buckle rearward by hand doesn't work either, it's extremely stiff and when it will move (which is only slightly) the cable comes out even further. this leaves the seatbelt in a position where it won't hold the driver in the seat incase of a crash, and if the seatbelt is left plugged in it drastically reduces visibility out of the driver's side window. i took the car to mazda dealer number 10158 about the nhtsa recall id number 97v211000 but the dealer said it didn't apply to my car and they quoted a price of nearly $800 to fix the seatbelt. a friend of mine who also has a 93 protege had the same problem with the passive seatbelt three years ago. she took it to a different dealer and they also would not handle the recall.*ak | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 02/04/1999 | 50 | 12/01/1993 | |
| Seat belt light comes on, is this a safety hazard? | |||
| 11/13/1998 | 1 | ||
| Owner received a recall safety notice from mazda north american operations, which reads in relevant part: ' [t]he passive shoulder belt buckle stays at the rearmost position even if the door is opened.' owner experienced the problem but was surprised to find that the belt not only stayed in the rearmost position, but that it did so with great force, pinning the owner in the vehicle and causing minor abrasion to owner's neck. owner then took vehicle in to dealer for recall repair. dealer claimed the problem was unrelated to the recall notice and refused to repair the vehicle. owner strongly stated that the problem experienced was exactly the problem that was the subject of the recall. when dealer refused to repair, owner contacted mazda ceo richard beattie and various other personnel at mazda motors but could receive no satisfaction. legal action is pending. owner believes that the startling and sudden nature of this event could result in either drivers or passengers being trapped in a vehicle on fire or immersed in water or in some other emergency, before they figured out how to either slip out of the taut belt or release it with the manual release. owner also believes that mazda is aware of the severe nature of this problem but is attempting to conceal it and is attempting to avoid making needed safety repairs. | |||
| 10/28/1998 | 1 | 12/01/1997 | |
| Seat belt light comes on and chimes periodically while seat belt engaged. often seat belt lock in place and i am unable to move. | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 05/18/1996 | |||
| Driver side shoulder belt is locked into place, will not move, ea94-039 active. *ak | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 04/25/2002 | 1 | ||
| Consumer states that the seat belt on the driver and passenger side does not retract any more. contacted dealer.*jb | |||
| 12/15/2000 | 3 | 01/01/2000 | |
| Driver's seat belt will no longer move on track. *ak | |||
| 09/20/1999 | |||
| Driver's side and passager's side shoulder belts don't retract and keep getting jammed on both sides. *ak | |||
| 12/28/1998 | |||
| Shoulder belt won't work due to the retractor part of the seat belt, which make's the consumer move forward and backward, failed. consumer states this is a safety defect. *ak | |||
| 06/08/1996 | |||
| While driving on the highway vehicle was in front end accident, passive restraints failed.please desribe details. *ak | |||
| SEAT BELTS - FRONT - WARNING LIGHT/DEVICES | |||
| 07/01/1998 | |||
| When seat belt is engaged on the driver's or passenger's sides the warning chime goes off. the dealer is aware of the problem. dealer not willing to correct at their expense stated to consumer that the problem was not safety related. *ak | |||
| SEAT BELTS - FRONT - WEBBING | |||
| 03/12/2000 | 1 | ||
| The driver's side automatic seatbelt got stuck in the middle of the track and would no longer hold the driver in the seat in case of an accident. the dealer would not fix it properly and replacement of the seatbelt is far too costly.*ak | |||
| 05/17/1995 | 7 | ||
| Shoulder belt broke in accident. *aw | |||