Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
10/22/2012600001
 The driver-side seatbelt latch fell apart. the seatbelt is no longer operable. *tr
10/22/2012600001
 The driver-side seatbelt latch fell apart. the seatbelt is no longer operable. *tr
10/22/2012600001
 The driver-side seatbelt latch fell apart. the seatbelt is no longer operable. *tr
10/22/201260000
 The driver-side seatbelt latch fell apart. the seatbelt is no longer operable.
09/30/2011
 Seatbelt will not lock in on driver's side and today the handle broke on the inside driver's side to get out of the car!
09/30/2011
 Seatbelt will not lock in on driver's side and today the handle broke on the inside driver's side to get out of the car!
09/30/2011
 Seatbelt will not lock in on driver's side and today the handle broke on the inside driver's side to get out of the car!
09/30/2011
 Seatbelt will not lock in on driver's side and today the handle broke on the inside driver's side to get out of the car!
07/09/2010
 Drivers front seat belt will not lock in.
07/09/2010
 Drivers front seat belt will not lock in.
07/09/2010
 Drivers front seat belt will not lock in.
11/24/2010112000
 Myself, the driver, rear-ended another driver at a speed of 35-40mph. the driver slammed on his brakes and i had no time to react. the result is a totaled front end w/ $4000+ of repairs. the seat belt did not restrain me and the airbag did not deploy. the car will be totalled and i suffered extensive bruising because of this failure.
11/24/2010112000
 Myself, the driver, rear-ended another driver at a speed of 35-40mph. the driver slammed on his brakes and i had no time to react. the result is a totaled front end w/ $4000+ of repairs. the seat belt did not restrain me and the airbag did not deploy. the car will be totalled and i suffered extensive bruising because of this failure.
11/24/2010112000
 Myself, the driver, rear-ended another driver at a speed of 35-40mph. the driver slammed on his brakes and i had no time to react. the result is a totaled front end w/ $4000+ of repairs. the seat belt did not restrain me and the airbag did not deploy. the car will be totalled and i suffered extensive bruising because of this failure.
11/24/2010112000
 Myself, the driver, rear-ended another driver at a speed of 35-40mph. the driver slammed on his brakes and i had no time to react. the result is a totaled front end w/ $4000+ of repairs. the seat belt did not restrain me and the airbag did not deploy. the car will be totalled and i suffered extensive bruising because of this failure.
11/24/2010112000
 Myself, the driver, rear-ended another driver at a speed of 35-40mph. the driver slammed on his brakes and i had no time to react. the result is a totaled front end w/ $4000+ of repairs. the seat belt did not restrain me and the airbag did not deploy. the car will be totalled and i suffered extensive bruising because of this failure.
10/28/1999868691
 Drive seat belt latch broke into pieces. *tr
06/20/2007112/15/2001
 2002 mazda protege. driver-side seat belt receiver , the piece that the seat belt clips into, shattered when inserting the seat belt. our car now has no seat belt, and there were no recalls for that particular year. we have to spend over $150 to have it replaced by mazda. *ak
10/26/2004110/12/2002
 2002 mazda protege was involved in a head on collision at 30 mph yet the air bags did not deploy.*mr the consumer sustained two slipped disk in her back. after the vehicle's body damage was repaired the vehicle was taken to the dealer to have the air bags tested but the dealer refused to test the air bag. the indicated that as long as the air bag light wasn't on that everything was fine. the radio switches stations on it's own. the seat belt light did not illuminate when the car was started. the transmission failed 9/7/2004, 40561 miles. the vehicle alignment wont hold. the brakes have been replaced three times due to noise.
03/15/200529000206/15/2002
 On march 15, 2005 i was involved in a pile-up accident. the airbag did not deploy and the seat belt did not restrain me from hitting the steering wheel with my chest. i had a fractured rib. my car is a mazda protege 5 and the vin3 is: jm1bj245021613045
SEAT BELTS - FRONT
08/30/200780225204/18/2002
 2002 mazda protege', in 2006 (under 60,000 miles) the driver side safety belt malfunctioned and began to stick. after a short time, it was no longer working at all. mazda dealership replaced the safety latch at no cost. just last week the same thing started happening to the rear driver's side safety belt. as this is where a 2-year old is buckled, i immediately went to the dealership. they found that is indeed beginning to malfunction. the car has just over 80,000 miles on it and it is no longer under safety warranty. however, the seatbelt has only been used consistently on that side for just under a year. a new part has been ordered by the dealership and replacement cost will be approximately $100 including the labor. updated 01/11/08. *lj the dealership stated they would replace the part at no charge. updated *jb
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
03/12/2007550001
 The driver's side seat belt buckle suddenly stopped latching. there was no way to secure the seat belt and safely operate the vehicle. *jb
11/22/200675800108/27/2002
 Dt*: the contact stated the driver seat belt would not buckle at all. there was no click when the seat belt was inserted in the buckle, and the belt did not lock into the buckle. the vehicle was taken to a service dealer, where the dealer was unable to determine the cause of the problem. a new part was ordered. the manufacturer was also notified.
SEAT BELTS - FRONT - RETRACTOR
07/24/20031
 Driver's seat belt can't be used due a faulty retractor. dealer notified. consumer stated vehicle still under warranty, dealer stated seat belt was warranted only 2 months. *ak
SEAT BELTS - REAR
08/30/200780225204/18/2002
 2002 mazda protege', in 2006 (under 60,000 miles) the driver side safety belt malfunctioned and began to stick. after a short time, it was no longer working at all. mazda dealership replaced the safety latch at no cost. just last week the same thing started happening to the rear driver's side safety belt. as this is where a 2-year old is buckled, i immediately went to the dealership. they found that is indeed beginning to malfunction. the car has just over 80,000 miles on it and it is no longer under safety warranty. however, the seatbelt has only been used consistently on that side for just under a year. a new part has been ordered by the dealership and replacement cost will be approximately $100 including the labor. updated 01/11/08. *lj the dealership stated they would replace the part at no charge. updated *jb
01/31/2003410001
 The rear seat belt mechanism failed. while riding in the car my daughter fell asleep. when she sat upright the seat belt had twisted around her middle. she was able to release the latch but the seat belt was feeding back in and would not release. i tried to pull the seat belt and was unable to advance the belt. it would retract causing more constriction on her. i eventually had to cut the belt to free her. *jb