Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - ROTOR
01/01/200312000106/30/2002
 The disc brake did not hold, when it was applied.*jb
SERVICE BRAKES, HYDRAULIC
08/26/2005108/23/2005
 Dt: contact states while shifting gears the pedal goes all the way to the floor. the vehicle is still under warranty.*ak updated 02/08/07. *jb
10/26/2004110/12/2002
 2002 mazda protege was involved in a head on collision at 30 mph yet the air bags did not deploy.*mr the consumer sustained two slipped disk in her back. after the vehicle's body damage was repaired the vehicle was taken to the dealer to have the air bags tested but the dealer refused to test the air bag. the indicated that as long as the air bag light wasn't on that everything was fine. the radio switches stations on it's own. the seat belt light did not illuminate when the car was started. the transmission failed 9/7/2004, 40561 miles. the vehicle alignment wont hold. the brakes have been replaced three times due to noise.
06/01/200419000708/29/2002
 Problems with tire equipment on the 2002 mazda protege 5. *mr there was difficulty with placing suitcases or boxes into the trunk of this type of vehicle, the cd player skipped, the transmission displayed a loud clunk noise, there was a spare tire problem, there was a nail in the tire which could not be repaired because it was located too close to the edge of the tire, 50% of tread remained, and there was evidence that the wheel needed to have five holes for bolts (spare wheel), and the brakes had 50% remaining. the consumer requested that a memorandum be sent to all mazda dealers explaining the problem, ensure that one or two replacement tires should be stocked due to the extreme difficulties in locating the correct information of the tire and wheel. *sc *jb
10/19/20020
 While driving at normal speed, consumer states' applied brakes at a stop sign when the brake pedal went to the floor, resulting in a rear end collision. the insurance company stated brake line was split due to a defect in line. dealer has been contacted. please provide any further information. mr
SERVICE BRAKES, HYDRAULIC - ANTILOCK
08/08/2003250001
 Rear disc brakes with ebfd premature wear of one pad on one side of disc brake to 0% while opposite side at 30% and opposite brake at 50% *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01/20/200450002
 While driving at any speed the vehicle hesitated when the brake pedal was pressed. the dealer examined the vehicle twice and replaced the front pads and found the rear calipers were warped. due to the warped calipers, the rear pads can not be replaced with out new calipers. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
12/09/2004552001
 Snow would build up inside the wheels. this would cause the brake rotor to freeze, resulting in extended stopping distance. dealership was notified, but did not resolve the problem. *ak
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
09/30/20044200104/30/2002
 Whenever the vehicle is on a slight incline vehicle would roll backward when the driver releases the accelerator or the brake pedals. dealer was not contacted.*ak