Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
010090402/23/200410006153Engine hard to start. *mr04/23/2004
ENGINE AND ENGINE COOLING - ENGINE
010340609/01/200610020781Whistle noise at idle fuel cut under boost, mil illuminated, dtc p0171 set. *kb01/09/2007
010220301/28/2005010050510004462Hesitation and/or intermittent stumble under acceleration. *tt update. *tt12/15/2003
010040304/17/2003010040310001515Engine rattle noise at 1000 - 3000 rpm cold engine. *tt06/05/2003
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
0020410/26/20040020410010540Evaporative emmissions and reciver adapters. *eh11/30/2004
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
3005C12/01/200510018975The tightening torque of the screws used for mounting the intake manifold shutter valve may have been lower than the specification, causing rough idling, noise and/or malfunction indicator lamp (mil) illumination to engine misfiring adverse01/26/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
01/11/2010100000
 My 03 protege has vics screws falling out and all issues that comes with it. my car has been parked in the driveway untouched because i cannot afford to pay for the repairs due to how many times my car has had issues and cannot pass emissions. so i have to turn my tags in within the month because mazda wont reconize the issue being their recall since my vin is out of their window for cars being defective. i dont understand why if so many people are having the same problem; why those months when we have the same parts? mazda claims its the torque but obviously its the screws falling out including the butterflies. why was the torque different those 3 months? if mazda is saying the recall is due to the torque being wrong and the screws are falling out then why are so many vehicles that are in and out of the vin number needed to be required for free repair? why are so many vehicles being checked and mechanics finding screws and butterflies in other areas other than where they should be? if the recall is due to torque, then why are you replacing the original screws? if torque is the case why not just use the correct torque usage, you know the torque thats in my car! why are proteges with the vins out of the recall window having the same corrective action when they go to get the repair and get the same parts when they had the correct torque in the first place! its clear this recall isnt about torque, this is about it therecall part being faulty no matter what torque was used. wouldnt it have been more cost effective and easier for you just to use the redquired torque rather than new parts since you say. mazda doesnt take this seriously and fix their faulty part. we need help!
03/01/20113
 2003 mazda protege. consumer states electrical problems with vehicle and several other concerns *tgw the consumer stated the lights stayed on and the alarm would sound intermittently. the dealer replaced the electrical module. the consumer also stated the engine overheated due to a water pump leak and leaking radiator, the battery was replaced several times, the vehicle was out of alignment, and the consumer had to purchase three sets of tires. *jb
04/10/200972000
 Tl*the contact owns a 2003 mazda speed protege. while driving 20 mph, the vehicle began to shake severely when the contact released the accelerator pedal. he experienced difficulty steering and controlling the vehicle. he took the vehicle to a dealer and was informed that the variable tumble control system shutter valve became stuck in the closed position. the failure prevented air from entering the vehicle. through online research, he discovered a recall for the same failure on the regular mazda protege. the manufacturer stated that the mazda speed protege had no recalls. the failure mileage was 72,000 and current mileage was 75,000.
05/17/200780000402/03/2005
 Tl*the contact owns a 2003 mazda prot
03/07/200662000110/29/2003
 My engine failed causing a sudden loss of power. i was able to pull over safely. my car required about $1,000 worth of repairs, using used parts, and i have permanent engine damage that will ultimately shorten the life of my engine. the root cause of the engine failure was due to loose screws located in the air intake manifold, that allowed for a baffle or butterfly valve to break and enter my engine. this very same problem was recalled by mazda for vehicles made from march of 2003 to july of 2003, mine was manufactured in february of 2003, and therefore was not recalled. i know of at least three other people who also have experienced this very same issue who have not been included in the recall. i have had two separate mazda service managers confirm this was the same problem as the recall - loose screws in air intake manifold. i need this investigated to determine if more cars should be recalled. *jb
12/01/2004715510/01/2004
 The vehicle stalled on a continuous basis. the dealer was not able to duplicate the problem. there was also a noise in the front of the vehicle when the accelerator was applied. *jb *sc
12/16/200330006
 Intermittently while driving at any speed vehicle stalled. this problem occurred six times since december of 2003. dealer examined the vehicle, and could not find what the problem was. *ak
03/11/2004512/23/2003
 Engine has a very bad hesitation during exceleration, both from a standing and roilling start. hesitation is bad enough to cause vehicle control problems durring the winter when driving on snow or during rainy conditions. engine has already had the pcm module reprogramed as per outstanding service bulletin this fixed the engine missing under same circumstance but does not correct the hesitation. dealer has looked at the vehicle 2 times and cannot find or fix the problem.
03/12/20043400208/18/2002
 2003 mazda protege 5 stalled when trying to accelarate from a stop light. this has happened twice already. both times i was able to restart the car without problems. the dealer can't duplicate problem, and can't figure out what is causing the the problem.*ak
01/01/20045600107/23/2003
 There's a knocking sound coming from the engine when started in the morning. *ak
ENGINE AND ENGINE COOLING - ENGINE
09/23/2009107000
 Tl*the contact owns a 2003 mazda protege. the contact stated that the vehicle exhibits a no-start condition. the vehicle was taken to the dealer, and a technician concluded that the failure was caused by screws that have fallen from the butterfly shutters inside of the intake manifold and that the repairs would cost $1000.00. no repairs were made. the manufacturer was notified; however, no assistance was provided. the failure and current mileages were 107,000.
02/21/2008670001
 Loud rattling noise at highway speed, engine light came on. took to mazda dealership, found problem to be butterfly valve screws backing out and falling into intake manifold. estimated repair cost ~$900.00. *tr
02/13/200726131106/12/2003
 For over two and a half yrs, my car has had a rough idling noise and the engine often hesitates and wants to turn off. on several occasions the engine has hesitated and shut the car off. very recently a loud noise was coming from my engine. (you could hear a rattling noise) it sounded like a piece of metal rattling around in the engine. a year ago i took my car into the dealership because of a recall (recall 3005c) to get it checked out (this is what the letter from mazda asked me to do) my car was there only two hours and only looked at maybe about thirty minutes. i received an oil change and then they were to inspect it due to the recall. when i retrieved my car they gave me a certificate of correction, but informed me that nothing had been fixed and that they were only authorized to inspect. that if the part broke that i would be responsible for it even though it was a recall. here i am one year later and i had my car looked at and it appears that two of the screws must have come loose due to the recall. (they were found in my exhaust) i got no help from the dealer. i found the recall instructions online from mazda to the dealer which instructs the dealer to replace the parts if they have not been replaced on any previous occasion (which was procedure b). and if it has been previously worked on they are to proceed with procedure a which instructs them to do an air compression inspection for internal damage and give a certificate of correction. they did the wrong procedure on my car and never actually did what needed to be replaced for my car to be legal and ok to drive. they are now avoiding my calls and not returning numerous e-mails or voice mails. i have been trying the dealer and mazda themselves. on tues .i received nothing but rude mocking from each place telling me that it was my problem. i have been trying everyday since and i have received no response. *nm updated 2/23/2007 - intake manifold shutter and variable tumble control valves.*nm
01/10/200514475311/08/2003
 Car stalled at red light, there was a loud knocking sound coming from the engine. after stalling t more times the car ran for another 3 minutes to ge me home for the evening. i then to it to my local mazda service center.*ak
06/06/2004111/01/2003
 Vehicle went backwards even after consumer put the gear into park.*mr when the consumer got back in the car after leaving it running she noticed the engine oil pressure light was on, but thought nothing of it. the consumer was unable to stop the vehicle until it came to rest on its own after rolling in a ditch. the dealer was unable to duplicate the problem. *jb
03/11/2004512/23/2003
 Engine has a very bad hesitation during exceleration, both from a standing and roilling start. hesitation is bad enough to cause vehicle control problems durring the winter when driving on snow or during rainy conditions. engine has already had the pcm module reprogramed as per outstanding service bulletin this fixed the engine missing under same circumstance but does not correct the hesitation. dealer has looked at the vehicle 2 times and cannot find or fix the problem.
05/19/20047250110/16/2003
 While approaching a stop sign, the engine stalled causing the brakes and power steering not to work. i was unable to stop at the stop sign and ran into the embankment on the other side. this car has had a history of engine stalling while running. *la
1
 When the vehicle was started a knocking noise was heard. the vehicle was taken to the dealer and was unable to determine the problem. *jb
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
07/22/200569800104/02/2003
 One of the butterfly valves on the intake manifold fell off completely. this happened when the last of the two screws holding it on came loose and fell-off and was sucked into the engine. when the part was dismantled, there were only five of the original eight screws remaining. only one of the four valves was completely connected when the unit was opened. i was driving normally down road and luckily this happened as i was parking my car. the event happened on 7/22/05 and the mazda dealership stated that although they have seen this occur before, there is no tsb or recall. i will need to replace this part of the manifold at a cost of more that $1000 dollars. on a mazda enthusist website that i frequent, at least ten other members have had the same problem with results varying from complete engine replacement, to the same supposed fix as i need. that information can be found at www.protege5.com the information is available in numerous places if you search there for engine noise. *jb
01/21/20035003012/27/2002
 Engine rattles when accelerating after starting in the morning, and periodically rattles when accelerating after stopping when warmed up.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
06/15/200758000103/21/2007
 Purchased a pre owned 2003 mazda protege with approximately 50,000 miles on it. i drove the vehicle for about 4000 miles before there was an engine failure. there were no events that lead up to this incident. the engine began to make a loud knocking noise. i had it towed to the dealer of purchase. a screw on an the intake came loose and went into the engine cylinder. damage caused the engine to need to be replaced. mazda has recall 3005c for this problem for the exact year, model, and engine as the one i purchased. however, the vin number was a few thousand numbers outside of the recall range. im stuck with a 15,000 piece of junk. *ak
03/15/200664800106/01/2004
 Dt*: the contact stated while driving 30mph, there was a rattling noise from the engine compartment followed by the engine stalling. the vehicle was towed to an independent repair shop for inspection. the mechanic determined the screws used for mounting the intake manifold shutter valve broke and fell into the catalytic converter as well as the oil pan and pistons. the vehicle is scheduled for replacement of those screws. there is an emission recall, #3005c, regarding the exhaust system. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin.