CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
04V605000MAZDA NORTH AMERICAN OPERATIONS V (Vehicle)4980003/31/2005MFRMAZDA NORTH AMERICAN OPERATIONS12/23/200412/23/2004571206
Defect SummaryCertain 2004-2005 sport utility vehicles and certain 2001-2003 sport utility vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components.' the rear liftgate latching system does not meet the inertia load requirement in one direction.
Consequence SummaryIf the liftgate is left unlocked, there is the potential that it may open during a crash.
Corrective SummaryDealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. the recall began on march 31, 2005. owners should contact mazda at 1-800-222-5500.
NotesMazda recall no. 2804l. customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
052911/03/200510018247Front outer door handle reinforcement has been redesigned. *ts12/19/2005
090160212/11/200210000669Door latch will not allow door(s) to be open from inside or outside the vehicle. *tt03/26/2003

Consumer Complaints

Fail datemilesoccurencesPurchase date
 1. normal use. 2. broken door handles--within door. front passenger can't open door from inside. 3. i am looking for a replacement part.
 The door latch on the drivers door won't open and i don't feel safe. if something happened and i had to get out, i would be in trouble. a friend recently taught me how to open the door by pushing the latch backwards. it has to be done by reaching across my body with my right hand and pushing the lock backwards (ex: like you're pinching something). there are too many complaints on this website concerning this same problem. why hasn't there been a recall on this problem??? the only benefit for this is if someone steals my vehicle and can't get out, resulting in being caught.
 The inside driver side door handle of my 2001 mazda tribute completely stopped functioning. this was sudden, without warning, and permanent. the only way to open the door at this point is to roll down the window and open the door using the outside door handle. thus, the driver is essentially trapped inside the vehicle unless they can access the outside of the car or exit using another door. this seems to be a very prevalent problem with 2001 mazda tributes based on a brief internet search.
 We own a 2001 mazda tribute es v6 [xxx] . since purchasing the vehicle in august 2001 there have been three incidences of the inside door handles becoming non-functional and creating a hazardous condition where the doors cannot be opened from the inside (someone must open from the outside or you need to open the window and reach out to use the exterior handle to open the door). this creates a dangerous condition should the car be involved in a fire or accident where the occupant must quickly exit the vehicle. the interior door handle places a great deal of shear force on a small plastic pin that connects the door lever to the latch/lock/actuator. the driver's side handle has broken twice since 2001 and the passenger side door handle broke this week. i looked at the drivers side and the handle is showing signs of fatigue (stress cracks) in the plastic pin, so i will need to replace that before it breaks during a potential emergency. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
 Drivers side front door handle stopped working, window needs to be down in order to open door. if in an accident or fire driver will need assistance in exiting car. this is proven by all other complaints to be common with this vehicle and in hazardous situations potentially fatal unless government steps in and demands recall. dealer wants $300.00+ to fix, have already spent $3000.00+ at dealer on computer failures and left side driver door window assembly failure.
 I have a 2001 mazda tribute with the front doors not properly opening when the handle is pulled to open the door. i feel it is a safety concern because in case of an emergency it is hard to get out of the car. the problem started with the front passenger side about a year ago, and the driver side door started the problem about 2 months ago. i took it to the dealer today and they said it was going to cost over 200.00 to fix, and they were going to have to order the part. *tr
 Inoperative interior door handle on driver's door. interior door handle will not open door. had to roll down driver's window to open driver's door. *tr
 Driver's side door handle broke off in my hand while trying to exit the vehicle. had to roll down the window and open the door from the outside. plastic door handles should not be used on any vehicle. this is a major safety issue and should have been on one of the many tribute recall lists! the dealership wanted to charge double to replace the door handle and i had it repaired at a nationally known car repair shop for less than half of the cost the dealership quoted. *tr
 I bought a mazda tribute new and it wasn't a year old when the inside drivers door latch broke. i have noticed many others have had the same problem. this is just the beginning of my problems. *tr
 The front driver's-side interior door handle broke off making it impossible to open the driver's door from inside. fortunately, there was electrical power available and i was able to open the power window and use the outside handle to open the door. if i had been involved in an accident which cause a power failure, i would've been trapped inside the vehicle. *tr
 Driver's door latch has become inoperable preventing normal latch operation for exiting of vehicle for the driver. *tr
 Door handles both driver side and passenger side on my 2001mazda tribute are broken.this prevents me from entering my vehicle from the front of the vehicle.i replaced the inside handle but now the door latch assembly inside the door that opens the door from the outside is broken.this is not an isolated insident.theres a lot more mazda owners that have experienced this identical malfunction.there needs to be recall on this order for me to enter my vehicle i have to open the back door to open the front door from inside the vehicle.i guess some one has to be harmed because they could not get in their vehicle quick enough to escape harm.i guess recalls are only generated when there's bodily harm,then is to late. *tr
 Both front door handles have broke and cannot get out of car unless someone lets you out or you roll down the window and let yourself out. *tr
 Door handles on all 4 doors have broken at different times, front and back passenger door handles have broken a second time. dealer has replaced the first time, currently driving with broken doors and no way to get out unless someone opens the door from the outside. *tr
 Inside door handle on both doors has failed. *tr
 Inner driver side door handle broken. door opens from the outside fine. *tr
 2001 mazda tribute inside drivers door handle broke. can not exit vehicle without climbing to passenger side. *tr
 Driver's side door on 2001 mazda tribute suddenly won't open from inside the car. all door locks seem to engage and disengage correctly and car door opens easily from outside the vehicle. as a result, i cannot get out of the car without having someone outside open the car, or i roll down the window to reach the exterior handle, or i climb through the passenger side. *tr
 Inside drivers door handle quit working. door has to be opened from the outside. *tr
 Driver side door won't open from inside. *tr
 I am an owner of a 2001 mazda tribute. of all things to make plastic they made the inside door handle chrome plated plastic. this situation exist from 2001-2004. the part number is ec01-59-330p. on top of everything else the part cost nearly $100 for an injected molded piece of plastic that must really be worth less than a dollar. to top that, they want up to $200 labor to replace it. i believe this should be considered a safety issue and should be covered regardless of time or mileage. *tr
 Three of my exterior door handles are broken and do not work. the front driver interior door handle is also broken. failure appears to be from poorly made door handles with sub standard materials. this is a high use item on the vehicle and is made from cheap, thin plastic. these parts are relatively expensive. i have never had issues like this with any other vehicle i have owned. *tr
 Drivers inside door handle will not open door. a critical part of the mechanism is cheap plastic. mazda should recall this part because the problem has been reported by every tribute owner that i know and frequently appears in on-line complaint forums. i have been through two handles since owing the vehicle. *tr
 I had a broken driver's side inside door latch break. i was charge over $300 to fix it. now, the same thing has happened to the front passenger side inside door handle. i've never had so many door problems with other vehicles. *tr
 Mazda tribute 2001 - model es v6 - fwd 1. the vehicle is 7 years old. the vehicle is extremely well taken care of. mileage and gas fills, along with all maintenance records are meticulously kept. dealer maintenance only. 2. inside driver door handle is poorly crafted plastic coasted with silver overlay. handle performs lock, release, and latch functions. the handle came completely apart under tension causing minor injury to wrist. upon inspection of the handle, it appears to have cracked almost exactly upon a mold seem. this would indicate that the handle is not tested for strength to ensure compliance with proper exit entry of the vehicle. this potentially can result in problems extricating the vehicle in time of emergency. 3. dealer maintenance is the only way to ensure proper installation and maintenance of the failed part. however, this is extremely cost prohibitive in most situations for a part of this quality to only be replaced with a part of the same quality. plastic stamping inside the handle indicate 00 and 5. *tr
 The inside mechanism that opens the driver's side door broke. i opened the door from the outside, and when i tried to exit the vehicle, the door wouldn't open. i got home, and opened the door handle area and found a small plastic fragment that was broken. it is plastic, and snapped where the cable and this mechanism come together to open the door from the inside. *tr
 The driver side door handle failed, i was trapped inside the car on the driver side. i had to lower the power window, reach outside of the car and open the door. i purchased a handle and paid to have the door handle replaced on 6/29/2005. the passenger side door handle failed , leaving the passenger trapped inside the car on the passenger side. passengers had to lower the power window, reach outside the car and open the door. i purchased a handle and paid to have the door handle replaced on 3/13/2006. recently, every time i crank my car a large cloud of gray smoke comes from the tailpipe. today, 6/16/2006, i went to put the key into the ignition and the key would not go in. after several attempts the key went into the ignition but, the key would not turn. i was unable to start the car. with assistance from a local mechanic, after numerous attempts, the key went in, turned and the car started. it was suggested to me, do not make any stops on the way home that would require turning the car off. once i arrived at home i turned the car off and attempted to start the car again. the key will go in but, after several attempts, the key will not turn to start the car. with the mazda being my only vehicle i feel this is a safety issue for my son and i. while driving the mazda the rear glass on the hatch opened. i pulled over to close the glass and it would not close and latch. with the help of a local mechanic he was able to close and engage the latch on the glass door. we avoid opening the rear glass but on accident the glass door was opened and it was the same scenario. *nm
 Unable to open doors from inside of vehicle. after 90000 miles driver and passenger doors became inopperable within 2 days of each other. driver's side could not be opened from inside or outside while passenger side door could be opened by rolling down the window and lifting up on outside handle. shop determined that handle(chromed plastic) inside door mechanism(mazda part#ec01-58-330n)cracked. the handle has a 1/16th raised catch that cracked off on both handles. the second incident happened just 10months later @109k once again both handles were involved but this time they were 1 week apart. the parts cost (as of 8/24/04) 52.29 + labor each. i have old parts. no children used these doors only 2 adults. this is a serious situation due to the inability to open the doors from the inside in the event of an emergency or the need to exit the vehicle quickly. you must first roll down the window & reach outside or if the vehicle is off you must restart to open electric windows if you have power at all, if not you are stuck inside and unable to exit. *ak
 Tl*the contact owns a 2001 mazda tribute. the contact stated that the rear passenger, front passenger, and rear driver's side doors were defective. the doors could not be opened from within the passenger compartment. the front doors could not be opened from the outside. the contact took the vehicle to a mazda dealer and they stated that it would cost $400 to repair the rear doors and $500 for the front door. in addition, the rear driver's side door began sticking. the failure mileage was 60,000 and current mileage was 80,000.
 Went to open driver's side door and it would not. broken driver's side door latch. can't open door from inside. must roll down window and utilize exterior handle to open door. *tr
 Driver side power door lock assembly broken and the door can no longer be opened from the inside. (with the ignition on, the window can be rolled down, and the driver can open the door using the outside door handle) this is an extreme safety hazard, as the driver cannot exit the car quickly in case of and emergency. this is the second time this has happened, and the complete power door lock assembly needed to be purchased to repair the problem. it is my understanding that this is a very common problem among mazda tribute owners. *tr
 2001 mazda tribute-pulled on the interior door hand to exit vehicle and it broke. now we have to roll down the window and open the door from the outside, then roll the window back up. if we got into an accident i may not be able to exit the vehicle safely, huge hazard. have not had it fixed, dealer wants over $300. crazy. *tr
 There was a complete failure of both the mechanical and electrical door opening system on the driver's door of my 2001 mazda tribute making it impossible to exit the vehicle via the driver's door. advised by local dealer that there had been so many calls that there was a national backorder on parts. contacted manufacturer who advised no recall had been made for this safety issue. *tr
 Can not open driver's side door from the inside of the vehicle. assembly inside door is broken. took it to the dealer and they told be $290.00 to repair. they also took the broken assembly which left me without the defective part to compare to. *tr
 Driver side inside door handle broke, have to roll down window to open door. look online it is a major problem with the tribute, i know 3 other people with this same car and all have had this happen, needs to be a recall on this problem. *jb
 Tl*the contact owns a 2001 mazda tribute. the contact stated that the driver side door would not unlatch from inside the passenger compartment. the window was rolled down and she was able to open the door with the outside handle. the vehicle was not inspected by the dealer. the current and failure mileages were 72,000.
 My wife and i both drive a 2001 tribute and are unable to open the door from the inside on the driver's side door. she has already logged a complaint under her vin. this appears to be a common problem: *jb
 2001 mazda tribute. both my husband and i drive a 2001 mazda tribute lx. his driver's side door will not open from the inside. now the same thing is happening with my car. we also have a friend that drives a ford escape (same car as tribute, not sure what year his is) that has the same problem. i am just wondering if there could be some issue with the mazda/ford handle/latch. *jb
 Tl*the contact owns a 2001 mazda tribute. the contact stated that the interior door latches failed, and passengers could only exit the vehicle by rolling down the window and opening the door from the outside latch. the contact stated that there was a safety recall on this feature, but it did not apply to this vehicle. the weather and speed were not factors. the failure mileage was 60,000.*ak
 The interior door handles on both sides (in the front) are inoperable. the only way out of the car is to open the window and open from the outside. if the event there was an electrical failure the driver and passenger would not be able to get out of the vehicle. *jb
 Inside driver's door handle broke unexpectedly and under normal use. i am the original owner of this 2001 tribute. had to repair at my expense...obviously a common problem and unacceptable. *jb
 The portion of the interior door handle with triggers the latch suddenly broke off, making it extremely difficult to exit the vehicle. this has occurred on both the driver and passenger front doors over the last few months. incident date recorded is the date of the second handle break. as a result of the failure, the vehicle is difficult to exit, requiring either a) rolling down the window and pulling on the exterior handle, or b) pushing extremely hard on one end of the lock, which will trigger the door to unlatch. while we have not experienced any negative consequences aside from inconvenience, in case of an emergency this could make the vehicle difficult to exit, especially if handle failure occurring suddenly to someone not expecting the non-functioning handle. the vehicle is currently under estimate for repairs. the old part remains on the vehicle and will be retained once repairs are completed. *jb
 Dt*: the contact stated the passenger side door lock broke. the door will not open from the inside or outside, either automatically or manually. the entry to the door is opened by the automatic opener or keypad. the vehicle was taken to the dealer for inspection and replacement of the door lock. updated 5/2/2006 - *nm
 Dt*: the contact stated the inside door locks failed to lock the vehicle. the driver's side rear door lock was already replaced. the driver's door will not unlock, and it will also have to be replaced. the door locks operated from the outside, but not from the inside. *ak
 Dt: the contact stated two of the inside door handles have failed. this happened on the front driver's side and passenger's side doors. the vehicle was taken to the dealership and were repaired both times. *ak updated 11/29/2005 - *nm
 Interior driver door latch broken, can not exit using handle inside of door. *jb
 Approx. 6 months ago the outside driver's side door latch on my 2001 mazda tribute (80,000 miles) broke and i had to have it replaced at my expense. a month ago the passanger door outside latch broke and i also had to have it replaced at my expense. a week ago the inside driver's side door latch broke and i am faced with replacing it at my expense. in virginia all door latches must work in order to get the vehicle inspected, so this is clearly a safety issue and should be fixed by mazda.
 Driver side interior door handle internal mechanism breaks and prevents exit of vehicle through driver door. *jb
 Dt: 2001 mazda tribute. consumer states the doors will not open from the inside. the vehicle was taken to the dealer, but they did not try to do anything, they would not even look at vehicle. the doors were on child safety locks, and consumer thought that may have been the reason for doors locking. however, when she took the safety locks off it did not help. consumer received a recall, and called the manufacturer. she was advised to take the vehicle to dennison mazda. there was no information on the recall at this time. she took the vehicle to dealer, and was told they had to order the parts and she was to come back that following tuesday. when she returned to dealer, she was told warranty expired and they would not do the work. the recall was on a sensor.*ak
 Occassionally, while my car is idle both parked but running or while i'm in traffic, the engine accelerates and the rpm gauge races. the engine will not stop racing unless i turn the car off. also, driver car door does not open from the inside, service dealer says i need to replace entire lock including components not covered under map.
 Driver side door would not open from the inside. *jb *nm
 Door handles in mazda 2001 tributes break easily after normal use. apparently a plastic part cracks on the interior door handle assembly thereby not allowing the door to open at all. this is alarming due to the obvious concern for safety of any occupant of the vehicle if an emergency were to arise and proper medical attention could not be made or it would be delayed. the poor workmanship has been addressed to the manufacturer but they have refused to review the matter. please investigate as i am concerned for the safety and well-being of my family. there was no accident, misuse or reason for the plastic part to break in my vehicle. my vehicle only has 25,000 miles on it. *jb
 2001 mazda tribute es v6...driver's side door handle broke under normal use. plastic piece broke off of handle... cannot open door from inside vehicle. a relative of ours had the same proplem with her 2001 tribute. her door handle came off entirely under normal use.*ak
 I bought my tribute in february 2001 and in april 2004 the inside driver side door handle malfunctioned. when i attempted to open the door from the inside, the door handle would not work. i took my tribute to the dealership and paid to have this fixed. in july 2004 the same situation occurred to the front passenger side door. after two occurences, this is obviously a defect considering the vehicle is three years old. i am concerned about my family's safety in the tribute because you can not open the door from the inside. *ak
 Both front side doors are unable to close, dealer notified. feel free to provide any further information.*ak
 Tl* the contact owns a 2001 mazda tribute. the vehicle identification number was excluded from recall # 04v605000(latches/locks/linkages:hatchback/lift-gate:lock); however, the lift-gate on the vehicle was not properly secured. no repairs were made. the failure mileage was 163,000. the current mileage was 165,000
 Hood latch opens when there is a temperature change plus or minus 20 or more degrees or randomly. *la