Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 06012004 | 06/01/2004 | 10013931 | Pop/snap noise while driving. *jb | 04/27/2005 | |
| 0901701 | 12/21/2001 | 634441 | Some vehicles built prior to 31-jul-01 may exhibit a headliner sag/loose condition at rear quarter glass area near c/d pillar. *slc | 10/01/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/21/2009 | 110000 | 1 | |
| Both front door handles have broke and cannot get out of car unless someone lets you out or you roll down the window and let yourself out. *tr | |||
| 10/01/2008 | 65000 | 1 | |
| I am an owner of a 2001 mazda tribute. of all things to make plastic they made the inside door handle chrome plated plastic. this situation exist from 2001-2004. the part number is ec01-59-330p. on top of everything else the part cost nearly $100 for an injected molded piece of plastic that must really be worth less than a dollar. to top that, they want up to $200 labor to replace it. i believe this should be considered a safety issue and should be covered regardless of time or mileage. *tr | |||
| 08/22/2008 | 100000 | 1 | |
| Driver side inside door handle has broken off. this makes it very difficult to exit the car in a hurry. *tr | |||
| 05/10/2008 | 109749 | 1 | |
| The inside mechanism that opens the driver's side door broke. i opened the door from the outside, and when i tried to exit the vehicle, the door wouldn't open. i got home, and opened the door handle area and found a small plastic fragment that was broken. it is plastic, and snapped where the cable and this mechanism come together to open the door from the inside. *tr | |||
| STRUCTURE - BODY | |||
| 05/05/2001 | 3 | 03/31/2001 | |
| When driving at highway speeds speedometer goes up and down. when driving and letting up on accelerator pedal, vehicle shifts into lower gear. feels like brakes were applied very hard. vehicle taken to dealer 3 times, cannot find cause of problem. *ak consumer states the cluster gauges are erratic, then the transmission shifts long or slow, on three different occasions, the transmission shifted from over drive to first, when letting up on the gas pedal it felt like the brakes were applied very hard, dealer stated the transmission was replaced. vehicle has been worked on for water intrusion, carpet had to be replaced, dealer removed and resealed the windshield and repaired the rust in the windshield frame, rust also formed on the mounting brackets under the dash due to water leak, dealer removed and refit the left front fender to gain access to water leakage through the missed body seam and wiring harness. dealer replaced the fuse box to repair the radio and cluster gauges. turn signals are inoperable. consumer states the only repair completed was the replacement of the carpet. *slc | |||
| STRUCTURE - BODY - DOOR | |||
| 04/09/2012 | 95847 | 1 | |
| The driver door handle suddenly stopped working, i thought maybe because it's now considered an old car, but then just recently the same thing happened to the passenger door. i thought, hmmmm maybe i should look this up on the internet. bam!!! many complaints of the same defect and no recall!! this is a safety issue. someone could actually get killed from not being able to get out of their car. so, let's go through a scenario. i get in a car accident, the power does not work to open the windows, the car is on fire. i can't get out through driver door or passenger. so now, i am struggling to get to the back seat to open a door. but wait, that's if i don't catch on fire first. what is it going to take to get this to be a recall. will it take someone actually getting killed. because if it does, then all these angry people who had issues that you didn't listen too will totally be on your[xxx]! do something about this! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr | |||
| 05/16/2010 | 62000 | 1 | |
| We own a 2001 mazda tribute es v6 [xxx] . since purchasing the vehicle in august 2001 there have been three incidences of the inside door handles becoming non-functional and creating a hazardous condition where the doors cannot be opened from the inside (someone must open from the outside or you need to open the window and reach out to use the exterior handle to open the door). this creates a dangerous condition should the car be involved in a fire or accident where the occupant must quickly exit the vehicle. the interior door handle places a great deal of shear force on a small plastic pin that connects the door lever to the latch/lock/actuator. the driver's side handle has broken twice since 2001 and the passenger side door handle broke this week. i looked at the drivers side and the handle is showing signs of fatigue (stress cracks) in the plastic pin, so i will need to replace that before it breaks during a potential emergency. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 03/14/2008 | 85000 | 1 | |
| I have a 2001 mazda tribute with the front doors not properly opening when the handle is pulled to open the door. i feel it is a safety concern because in case of an emergency it is hard to get out of the car. the problem started with the front passenger side about a year ago, and the driver side door started the problem about 2 months ago. i took it to the dealer today and they said it was going to cost over 200.00 to fix, and they were going to have to order the part. *tr | |||
| 08/03/2009 | 82 | 1 | |
| Driver's side door handle broke off in my hand while trying to exit the vehicle. had to roll down the window and open the door from the outside. plastic door handles should not be used on any vehicle. this is a major safety issue and should have been on one of the many tribute recall lists! the dealership wanted to charge double to replace the door handle and i had it repaired at a nationally known car repair shop for less than half of the cost the dealership quoted. *tr | |||
| 10/11/2008 | 89000 | 1 | |
| Inside drivers door handle quit working. door has to be opened from the outside. *tr | |||
| 09/30/2008 | 1 | ||
| Driver side door won't open from inside. *tr | |||
| 01/10/2006 | 1 | ||
| Three of my exterior door handles are broken and do not work. the front driver interior door handle is also broken. failure appears to be from poorly made door handles with sub standard materials. this is a high use item on the vehicle and is made from cheap, thin plastic. these parts are relatively expensive. i have never had issues like this with any other vehicle i have owned. *tr | |||
| 08/21/2008 | 1 | ||
| Drivers inside door handle will not open door. a critical part of the mechanism is cheap plastic. mazda should recall this part because the problem has been reported by every tribute owner that i know and frequently appears in on-line complaint forums. i have been through two handles since owing the vehicle. *tr | |||
| 01/13/2007 | 1000 | ||
| Description : driver's side outside door handle fails to work. upon disassembly, we found that the part that connected the handle mechanism to the lock mechanism was a flimsy thin metal washer, which had broke in half. this component is definitely substandard for the constant use it gets. upon conferring with other 2001 escape owners at escape-central.com (tech. tips ), not only does this part fail, but the handle on the interior door eventually fails too, thus you cannot open the door from either the outside or inside.' the passenger side door also has this problem as posted by other owners. this creates the possibilty of being trapped inside during an emergency situation, such as a fire, accident, etc. these cars should be recalled and ford should fix this problem with a more substantial part. *tr | |||
| 09/19/2005 | 1 | 09/01/2003 | |
| Dt: the contact stated about eight months ago the door handle on the outside of the driver's side would not work. about four months ago the door handle on the inside of the driver's side door stopped working. two days ago the door handle on the inside of the passenger's side door stopped working. the only way the contact could get out of the car was to reach outside the car of the passenger's side to open the door from the inside of the car. if the electrical windows of the car stopped working he would be trapped in the car. he took the car to the dealer when he first started having problems, and the dealer said it looked like a grommet, cheap plastic piece, that connected the latch to the handle was broken. the warranty expired, and the dealer told him there was no recall.*ak updated 1/19/2006 - the dealer replaced the driver's inner and outer door handle and the inner door handle on the passenger's side. *nm | |||
| 08/03/2002 | |||
| Hatchback was opened during unloading. when truck was left alone with hatchback still open window emploded with cause unknown. truck was parked at the time, and nothing struck the glass. owner was concerned because of amount of shattered pieces of glass, and the distance ten feet of travel. please describe details. *ak | |||
| 11/01/2001 | 1 | 06/22/2001 | |
| Right door is defective because door is not properly bolted onto frame of vehicle. door is able to move around, and when opening door it will make noise. also, door hinge bolt is halfway on. contacted dealer and dealer is not willing to do anything.*ak *yh | |||
| 12/06/2000 | 76 | 10/01/2000 | |
| My new car is currently in the garage/dealer while the service manager is trying to attain additional help to solve the problem of my vehicle not starting on a consistant basis. originally the problem started when the dealer programmed a newly purchased spare key in december. programming for the key had to be done more than once while my husband waited an additional hour and viewed the service personal push our vehicle back into the service bay. he was told there was a problem programming the new key. later in the month, the car would not start (2 incidents-6 trys). on the next trip to the dealer to have other warranty work done, i waited five and a half (5 1/2) hours overall and was informed that they could duplicate the problem with all three (3) keys. later i was told that the problem was corrected and i soon returned home. about one and a half (1 1/2) hours after the fix, the car would not start again for 15 hours (various trys). the dealer arranged a free rental car and was to have my car towed that monday morning. the keys were left in the ignition over night and the car started the next morning. i agreed to try a temporary fix suggested to the dealer by mazda tech support. three (3) weeks later, the car started having the same problems and the temporary fix did not work. what did get the car to work was the opening and closing of the driver door or unlocking and locking with keyless entry. i recorded (35 witnessed) malfunctions. the car was taken back to the dealer last monday for a new mazda tech suggested reprogramming of the keys. upon my return thursday while waiting for the twice requested written documentation about the temporary fix and the new reprogramming the running car was brought to the service entrance. when tested it went dead again. service manager and i both witnessed. the vehicle was kept and tested for electrical shorts-none found. in conclusion my car has not started consistantly over a span of three months.*ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 12/23/2008 | 76000 | 1 | |
| 2001 mazda tribute - drivers side door handle does not work and finding many people with the same problem on the internet. the car only has 76,000 miles. *tr | |||
| 08/11/2008 | 1 | ||
| The inside driver's side door handle to my 2001 mazda tribute snapped making it impossible for the driver to exit the vehicle without rolling down the window. i have found that this is a very frequent occurrence, in fact, the replacement part is on a nationwide backorder due to the extent of the poor design. my mechanic said that the order will not arrive until sometime between 2 weeks and 6 months. he is not sure. *tr | |||
| 08/15/2007 | 100 | ||
| 2001 mazda tribute interior driver door handle broken and will not open door from the inside. this would result in the delay of exiting the vehicle in the event of crash which could result in death if in a river or lake. *tr | |||
| 05/03/2006 | 86444 | 1 | 01/15/2003 |
| Dt*: the contact stated the inside door handle on the driver's side sheered off. while attempting to open the door the plastic handle broke. the only way of exiting the vehicle from the driver's side is to roll down the power window and open the door from the outside. the dealer was alerted and the door handle was replaced. | |||
| 10/27/2005 | 1 | 04/01/2001 | |
| Dt: the contact stated approximately two weeks ago the inside door handle on the driver side stopped working. he had to roll down the window and use the outside handle to get out. the vehicle was taken to a local mechanic, and he found the door handle assembly needed to be replaced. the part is on back order at this time. *ak | |||
| 08/11/2004 | 54000 | 1 | |
| The driver's side door handle was replaced twice in order to gain entry. the window had to be lowered. the door handle on the passenger side was defective. *ak *sc | |||
| 10/01/2001 | 1 | ||
| Bolts have disengaged from hinge on rear left door, causing door to completely come off. *ak *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/01/2003 | 30000 | 3 | 03/09/2001 |
| Rear of vehicle was struck and other vehicle inserted itself so that it was under my car totally.*ak | |||