Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04V175000MAZDA NORTH AMERICAN OPERATIONSfrom 04/17/2000 to 09/11/2002V (Vehicle)10600005/03/2004ODIMAZDA NORTH AMERICAN OPERATIONS04/09/200404/14/2004
Defect SummaryOn certain sport utility vehicles equipped with 3.0l v6 duratec engines , during deceleration, the engine can stall.
Consequence SummaryShould the engine stall, a vehicle crash could occur.
Corrective SummaryDealers will reprogram the power control module (pcm) with the appropriate calibration. the recall began on may 3, 2004. owners should contact mazda at 1-800-222-5500.
NotesMazda recall no. 1904d.also, customers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
010150204/29/2002635039Some vehicles may exhibit inoperative or inaccurate speedometer, 4x4 lamp illumination, and / or diagnostic trouble codes p1635 and / or p1639, p0602 present after power train control module (pcm) or instrument cluster replacement. *tt10/17/2002
POWER TRAIN - AUTOMATIC TRANSMISSION
050070609/12/200610020526Mercon atf is being replaced by mercon v as a service fluid. *kb11/13/2006
040050210/25/2002040010010000248Inadvertent disabling of brake shift interlock. *tt02/20/2003
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
0601200406/01/200410013965Programmable module installation. ( 2004 mazda b series) *jb04/27/2005
000418001/30/200410005737B29 and later powertrain control module (pcm) calibration update information. repair information review1. *tt03/12/2004
POWER TRAIN - AXLE ASSEMBLY
050050401/14/2005050020510015682Automatic transaxle (a/t) indicator lamp on (diagnostic trouble code p1783 and/or p0733) or cold climate shift / engagement concerns. update. *tt08/04/2005
POWER TRAIN - MANUAL TRANSMISSION
050030204/02/2002634363Subject regarding harsh/delayed upshifts after tss sensor replacement. *slc09/28/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/01/2004101/01/2002
 2002 mazda tribute. consumer writes in regards to accident she had in 2004 due to sudden acceleration. *tgw not knowing there was a problem with the vehicle, she put the vehicle in reverse, and consequently, she hit a pole in her driveway. the right front bumper, fender, fog light and windshield wiper fluid were damaged. after the accident, the consumer received a recall notice, regarding rapid acceleration. the consumer also stated the transmission was defective and had to be replaced.
01/01/2004101/01/2002
 2002 mazda tribute. consumer writes in regards to accident she had in 2004 due to sudden acceleration. *tgw not knowing there was a problem with the vehicle, she put the vehicle in reverse, and consequently, she hit a pole in her driveway. the right front bumper, fender, fog light and windshield wiper fluid were damaged. after the accident, the consumer received a recall notice, regarding rapid acceleration. the consumer also stated the transmission was defective and had to be replaced.
01/01/2004101/01/2002
 2002 mazda tribute. consumer writes in regards to accident she had in 2004 due to sudden acceleration. *tgw not knowing there was a problem with the vehicle, she put the vehicle in reverse, and consequently, she hit a pole in her driveway. the right front bumper, fender, fog light and windshield wiper fluid were damaged. after the accident, the consumer received a recall notice, regarding rapid acceleration. the consumer also stated the transmission was defective and had to be replaced.
01/01/2004101/01/2002
 2002 mazda tribute. consumer writes in regards to accident she had in 2004 due to sudden acceleration. *tgw not knowing there was a problem with the vehicle, she put the vehicle in reverse, and consequently, she hit a pole in her driveway. the right front bumper, fender, fog light and windshield wiper fluid were damaged. after the accident, the consumer received a recall notice, regarding rapid acceleration. the consumer also stated the transmission was defective and had to be replaced.
01/10/20024
 Tl- the contact owns a 2002 mazda tribute. the contact stated that the transmission had become inoperable. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure did not offer any assistance and referred her to the dealer. the failure mileage was 4 and the current mileage was 86,000. pmb
01/10/20024
 Tl- the contact owns a 2002 mazda tribute. the contact stated that the transmission had become inoperable. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure did not offer any assistance and referred her to the dealer. the failure mileage was 4 and the current mileage was 86,000. pmb
01/10/20024
 Tl- the contact owns a 2002 mazda tribute. the contact stated that the vehicle transmission was inoperable. the vehicle was taken to the dealer who diagnosed no failure on the vehicle transmission at all. the manufacturer was notified who stated that the contact should take the vehicle back to the dealer and offered no assistance. the failure mileage was 4 and the current mileage was 86,000. lg
POWER TRAIN - AUTOMATIC TRANSMISSION
11/14/200310000
 Tl -the contact owns a 2002 mazda tribute. while the contact was driving approximately 35 mph, the engine completely stalled without warning. the vehicle restarted and continued traveling. the vehicle was taken to an authorized dealer where the technician informed that the failure was related to the power control module. the vehicle was repaired under the service warranty. the same failure reoccurred four to five years after the replacement of the power control module. there was a recall associated with nhtsa campaign id number 04v175000 (power train:automatic transmission:control module tcm, pcm). the contact was in the process of notifying the manufacturer to determine whether the vin was included in the recall defect. the vehicle had not been repaired at the time of the complaint.the failure mileage was approximately 10,000. js
11/14/200310000
 Tl -the contact owns a 2002 mazda tribute. while the contact was driving approximately 35 mph, the engine completely stalled without warning. the vehicle restarted and continued traveling. the vehicle was taken to an authorized dealer where the technician informed that the failure was related to the power control module. the vehicle was repaired under the service warranty. the same failure reoccurred four to five years after the replacement of the power control module. there was a recall associated with nhtsa campaign id number 04v175000 (power train:automatic transmission:control module tcm, pcm). the contact was in the process of notifying the manufacturer to determine whether the vin was included in the recall defect. the vehicle had not been repaired at the time of the complaint.the failure mileage was approximately 10,000. js
11/14/200310000
 Tl -the contact owns a 2002 mazda tribute. while the contact was driving approximately 35 mph, the engine completely stalled without warning. the vehicle restarted and continued traveling. the vehicle was taken to an authorized dealer where the technician informed that the failure was related to the power control module. the vehicle was repaired under the service warranty. the same failure reoccurred four to five years after the replacement of the power control module. there was a recall associated with nhtsa campaign id number 04v175000 (power train:automatic transmission:control module tcm, pcm). the contact was in the process of notifying the manufacturer to determine whether the vin was included in the recall defect. the vehicle had not been repaired at the time of the complaint.the failure mileage was approximately 10,000. js
11/14/200310000
 Tl -the contact owns a 2002 mazda tribute. while the contact was driving approximately 35 mph, the engine completely stalled without warning. the vehicle restarted and continued traveling. the vehicle was taken to an authorized dealer where the technician informed that the failure was related to the power control module. the vehicle was repaired under the service warranty. the same failure reoccurred four to five years after the replacement of the power control module. there was a recall associated with nhtsa campaign id number 04v175000 (power train:automatic transmission:control module tcm, pcm). the contact was in the process of notifying the manufacturer to determine whether the vin was included in the recall defect. the vehicle had not been repaired at the time of the complaint.the failure mileage was approximately 10,000. js
07/26/2008480001
 While driving 45 and going to 55 there is a knocking in the overdrive. this occurs all the time now trans fluid is full and clean. *tr
01/18/2008300001
 Tl*the contact owns a 2002 mazda tribute. while driving 65 mph, the vehicle stalled and was towed to the nearest dealer. the dealer stated that a new transmission was needed. the purchase date was unknown. the current and failure mileages were 30,000.
06/15/2003380004005/15/2003
 I purchased a madza tribute in 2003. i began to hear a faint noise when driving. i began to hear the noise a little more. i took my car to the madza dealer on auth way and they could not dulpicate the problem. i took my car back 2 times before my warranty ran out about the noise/grinding when i press on the accelerator. i even took it back for the same noise even after my warranty ran out to be told that they could not do anything about it because they did not hear it. well, now i'm having to pay for a new transmission. when i took the car in after talking with madza the tech was able to dulpicate the problem and stated that they should have been able to the same. because my warranty has ran out, madza will not help me in any way. my car was purchased with 16 or 19 miles on it. it should not have making that noise. the same day, a lady came in with the same problem with her new 2007 madza. same symtoms that i tried to relay to the dealer when i first purchased my car. the dealer opened her an open ticket for her new car in case something happens down the road. as far as i'm concerned madza failed to assist me in any way when i was under warranty. it has cost me time and frustration to even deal with madza and their staff. i am seeking legal advise in this matter. i have witnesses who will state in a court of law that this problem has been going on a long time and now it is worst because madza failed to properly diagnose the problem which has lead me to have to pay for a rebuilt transmission . it is not fair. it has taken me almost 4 years and this has now come to a head. if they would have done what they were suppose to do then i bought the car we would not be having this conversation. the dealer on auth road lied and said that i had never brought my car in during my warranty for anything. that's a lie. i have the papers to prove it. *tr
07/12/2007111337101/16/2005
 I was stopped at a stoplight in a busy intersection. i went to proceed trhough the intersection when the light turned green and the car was acting like it was stuck in neutral. i had to push down hard on the accelerator to get through the intersection and pull over onto the shoulder safely. the car would not move, except to go in reverse. there was no warning that something was going wrong with my car. i had the car towed to the transmission shop, where it wa s going to have a new transmission installed. *ak
07/03/200639850311/04/2002
 Traveling on july 3, 2006 on a return trip to vermont with 3 grandchildren . i was going approximately 55/60 mph on an upgrade and attempted to pass in the passing lane, my car would not engage into passing gear, the rpm revved up and the motor was racing , there was no more power the car could offer me. i pulled back in the right lane and was approaching a flat stretch, the car seemed okay. later on at a traffic light, again on an slight upgrade the car would not shift out of 1st gear, again the motor was racing, once again as i got on a flat stretch the car seemed okay, i could smell a burning odor and passed it off that the car ahead of me was causing it. a few times on this trip i felt the car was in a wrong gear. it didn't feel right. i was able to get the vehicle into the dealership where i purchased it on july 5th, they tested the car and said the transmission was gone and needed to be replaced. they advised me it was not safe to drive my car back home. my warranty was 36 months or 50,000 miles, i never pulled anything with the car and took very good care of it. i was quite upset with this news and as a good will gesture mazda offered to pay for half of the transmission, still leaving me with a balance of $2,100.00,. when i further complained at a number i called in california, they apologized for my problem and offered to pay for my rental car until repairs were completed. i am baffled i have such a serious problem with this vehicle with this low mileage. i would better understand it if the car had a 139,000 miles, i am retired and find this expense a hardship. my wife and i now feel we were fortunate to safely return our 3 grandchildren back home. i also want to mention that i found a recall for a transmission problem for 2002 mazda tribute, nhtsa campaign id #04v175000, i'm not sure if this affected my car and if so, i never received any notice. i appreciate any assistance you may have to offer. thank you. *jb
12/01/200530000111/29/2001
 After 3 yrs and 30k miles the transmission would vibrate(torque converter) when shifting to overdrive. dealership : tranny fluid oxidized and should change since 30k though manual stated change every 30k under extreme driving conditions, and 3 yrs 30k doesn't qualify. so far so good at 40k but mazda forums show many of the same complaints. *nm
06/01/2003500001508/08/2002
 At 50,089 miles, my transmission failed; more specifically, the torque converter malfunctioned resulting in total transmission failure. i have had numerous problems with this vehicle -- i had to replace rotors within the first year of ownership, and may have to do so again at 52,000 miles. the vehicle has trouble starting, the brakes aren't very responsive, and i've had to replace the ignition switch with an unattractive and impractical replacement, because the dealership reported that the type that came with my vehicle wasn't available. the rear window has leaked. needless to say, the warranty expired just before my transmission failed. *jb
05/29/20022010004/18/2002
 Dt: vehicle shuts off completely during movement. it also speeds up without the accelerator pedal being depressed. also, transmission does not change gears.*ak
04/04/2005440001
 While backing out driver heard a clanking noise coming from the front of the vehicle. the vehicle was unable to be moved, and the driver had the vehicle towed to the dealer. mechanic determined that transmission needed to be replaced. *ak consumer's vehicle failed to accelerate smoothly, do to delayed shifting. gas mileage have been off for several weeks and is making the vehicle sluggish.*sb
03/20/200585110103/19/2002
 Purchased new in 2002-with 85000 highway miles-transmission failed- while driving on i-84 in connecticut-vehichle went into the passing gear on its own then stopped -my husband was able to coast off to the shoulder of the road. it was our luck he was past the construction zone and he was going down hill. there was no prior notice that the transmission would fail.*ak
03/20/200565600007/25/2002
 I had several emmision repairs done within 60 highway miles on my mazda tribute 2002. now have a complete transmission failure needa new transmission. and only have 65 000highway milage. nworsw vechile i had my vechile keep loosing power and jump into over drive suddenly onthe freeway i had to put my flassher and exited. 3 days ago
02/28/2005102/01/2002
 2002 madza tribute with 68,000 needs a new transmission. just had a value job done on the engine approx. 4 months ago. madza warranty- including drive train - up at 50,000 miles. *jb
07/22/2003160003006/08/2002
 We have a 2002 mazda tribute es 2wd. on several occasions, the vehicle has stalled at slow speeds (so far). the stalling has occurred when shifting from park to reverse, reverse to drive, and it also happened when we drove over a speed bump. the mazda dealership has made three unsuccessful attempts to fix the problem so far. the vehicle is at the dealer at the moment for the fourth attempt. if this is unsuccessful, we are going to pursue a refund under the north carolina lemon law.*ak
08/16/2002
 While driving down hill at 35mph and with no warning vehicle stalled and caused consumer to pull over. dealer notified. *ak
 While placing vehicle in reverse and accelerating vehicle will stall, and accelerate forward a couple feet. dealer has been notified, and has been aware of problem for 2nd time.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
08/15/2005465501102/18/2003
 1). three recalls on my vehicle: 1st - power train control module re-calibration recall 1904d. 2nd - b4000 dpfe sensor warranty extension program special service program (ssp) 59. 3rd - accelerator cable recall 2704l. completed all recalls; last on 3/2/05. 2). 2/2005 i started experiencing intermittent problems with my vehicle: - the car stops running usually when slowing down for a stop sign or red light. the car has stopped in the middle of traffic, in the height of rush hour. the car stopped exiting a post office backing up traffic causing motorist to seek another exit. have had various other stops but have been lucky not to cause any accidents. - the car will not start; usually upon short trips. after waiting 3 - 5 minutes have been able to start the vehicle. have encountered this numerous times. i limit driving at night due to the unpredictability and lack of confidence in my vehicle. 3) i have had my car service at oakland mazda (510)893-7282 (3/2/05-recall, 4/9/05, 4/19/05, 5/11/05, & 6/20/05) and have discussed the problem with the serv advisor, ken miller & service manager. the dealership informed me they thoroughly checked-out my car each time they serviced it. they have repeated the recall which mostly describes my symptoms (re-calibration recall 1904d) at least twice. they also contacted the mazda headquarters service center for documentation on how to check out my vehicle. i also contacted the mazda customer assistance center at (800)222-5500 in may of 2005, they told me that if necessary they could dispatch a service technician to fly in and repair my vehicle; they also sent a report to the oakland district mgr. i contacted the mazda cust assist center again on 7/14/05 , they told me that they would not be able to help me further with my car problem. 7/15- i contacted the dealership in fremont (where i bought the car) explained my problems and asked if they would consider taking a look at my car but the serv mgr never called me back. *jb
02/23/2005701/26/2003
 I've owned this vehicle for a little over 2 years and it has been to the dealer for repairs 7 times now. no one can seem to find the reason why the check engine light stays on, why the fuel consumption is so poor, why the vehicle shifts constantly and for no reason at all, or why the vehicle shudders when the engine is on. the check fuel cap light has come on twice and the same part replaced twice. the canister close valve and idle air control valve have both failed. i have spent money on a fuel induction service because it was recommended by the service dealer. i had the transmission flushed because of a technical service bulletin for the torque converter - a problem that had to be identified by aamco and told to mazda before they would try to fix the problem. i have called mazda customer service and got anything but customer service. my problems began long before the warranty had expired; however, mazda could care less about their lack of ability to fix ongoing problems. this vehicle is a life-safety hazard and needs to be recalled completely, not part by part. i will never buy a mazda again. this is my third and last. the tribute is by far the worst thing ever manufactured by mazda. they should be embarassed to have this model on the road!*ak
05/11/20041
 2002 mazda tribute power control module re-calibration.*mr . the consumer received a recall notice on may 7 regarding the powertrain control module re-calibration. four days after the notice was received the consumer's vehicle shut down while driving 60 mph. the consumer had made an appointment for may 13 but unfortunately that was too late. *nm
07/07/200326540806/04/2002
 When slowing down or proceeding to a stop, the car completely shut down in middle of the road while the engine is still running. the brakes will freeze up and the only way to stop the car is to pull up on the hand brake. the car will restart. this has always happened in traffic and is a very dangerous situation. brought the car into the dealership the first time on may 3, 2003. dealer said that they replaced the idle control valve. two weeks later, the same problem arised where the car completely died in traffic. brought it back to the dealer on june 3, 2003, they said there was improper operation and reprogrammed the pcm. the car died down again a week later while driving slowing down in traffic on the freeway. again brought it back to the dealer for the third time june 19, 2003. left the car overnight and had the technician drive the car 100+ miles home, but they could not duplicate the problem and sent the car home. car died again in traffic. brought the car back to the dealership the fourth time on july 1, 2003, and once again dealer was unable to duplicate the car. advised me to keep driving the car until they problem worsened. this is a very dangerous situation as the car is in motion at all times when it has died and in traffic. a potentional dangerous and fatal situation that needs to be addressed immediately! the car was purchased in june 2002, and since then it has had a master cylinder leak, air bag circuit failure, as well as fuel system electrical wiring problems. mazda needs to be aware of the potential risk factors involved in its tribute models and recall the cars.*ak
05/07/20021
 While driving, the vehicle stalled with out warning due to a defective pcm. also, the main bearing in the transmission failed. *yh
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
02/18/2002102/01/2002
 This vehicle was taken in for problems with the engine missing, firing and vehicle bucking- at any speed and gear. a leak in the transmission was discovered (almost all of the transmission fluid was gone) and i was told it was a manufacturer's defect. they fixed this problem, but the vehicle continues to run the same way. i have been told that all of the tributes run like this and it is normal... i have contacted the mazda customer assistance center and have a case number...*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
12/17/200528000101/14/2002
 Dt: the contact state the gear shift position indicator stuck in reverse. this problem occurred without any prior warning. the vehicle was towed to the dealership. the dealer stated the automatic transmission will had to be replaced. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
02/23/2005701/26/2003
 I've owned this vehicle for a little over 2 years and it has been to the dealer for repairs 7 times now. no one can seem to find the reason why the check engine light stays on, why the fuel consumption is so poor, why the vehicle shifts constantly and for no reason at all, or why the vehicle shudders when the engine is on. the check fuel cap light has come on twice and the same part replaced twice. the canister close valve and idle air control valve have both failed. i have spent money on a fuel induction service because it was recommended by the service dealer. i had the transmission flushed because of a technical service bulletin for the torque converter - a problem that had to be identified by aamco and told to mazda before they would try to fix the problem. i have called mazda customer service and got anything but customer service. my problems began long before the warranty had expired; however, mazda could care less about their lack of ability to fix ongoing problems. this vehicle is a life-safety hazard and needs to be recalled completely, not part by part. i will never buy a mazda again. this is my third and last. the tribute is by far the worst thing ever manufactured by mazda. they should be embarassed to have this model on the road!*ak
12/07/2002115003
 While driving on freeway @ 65 mph tensioner broke off and serpentine belt to come off causing loss of stearing and power system down. on jan.9,2003 water pump broke,jan. 29,2003 gear stuck between reverse and neutral.
POWER TRAIN - AXLE ASSEMBLY
03/03/200640000107/01/2003
 Dt*: the contact stated while driving at various speeds the abs activates intermittently while the brakes are applied. the activation extends the stopping distance of the vehicle. upon inspection the dealership determined the gear ring on the front passenger side axel is broken. the broken gear ring causes the abs sensor to obtain an improper reading. the axel is going to be replaced.
06/25/2004260001
 The axle separated and fell off vehicle while driving. this resulted in the consumer losing steering control of the vehicle and crashing into the side of the bridge. *ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
09/10/2003352001
 Noise from front end thought to be from brakes occurred intermittently since 2003. eventually became worse during summer of 2005. finally diagnosed as right front drive axle - either bent or misaligned. when finally found vehicle was 'out or warranty. *jb
05/07/20021
 While driving, the vehicle stalled with out warning due to a defective pcm. also, the main bearing in the transmission failed. *yh
POWER TRAIN - DRIVELINE
06/24/2002311/24/2001
 Vehicle has stalled out while consumer was driving. steering wheel locked up, then engine shut down. consumer has had this problem fixed twice before. *ak stalling of the vehicle caused brake and steering failures. the vehicle stalled several times. dealer replaced mass air flow sensor and dpfe after third incident, also consumer stated vehicle was pulling to the right, the dealer perfomed an alignment. *yh
POWER TRAIN - MANUAL TRANSMISSION
10/05/2002
 Consumer states that while driving at any speed without warning the vehicle will stall and it will be hard for the consumer to control the vehicle. dealer notified. *mr