Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04V175000MAZDA NORTH AMERICAN OPERATIONSfrom 04/17/2000 to 09/11/2002V (Vehicle)10600005/03/2004ODIMAZDA NORTH AMERICAN OPERATIONS04/09/200404/14/2004
Defect SummaryOn certain sport utility vehicles equipped with 3.0l v6 duratec engines , during deceleration, the engine can stall.
Consequence SummaryShould the engine stall, a vehicle crash could occur.
Corrective SummaryDealers will reprogram the power control module (pcm) with the appropriate calibration. the recall began on may 3, 2004. owners should contact mazda at 1-800-222-5500.
NotesMazda recall no. 1904d.also, customers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
050070609/12/200610020526Mercon atf is being replaced by mercon v as a service fluid. *kb11/13/2006
040050210/25/2002040010010000248Inadvertent disabling of brake shift interlock. *tt02/20/2003
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
0601200406/01/200410013965Programmable module installation. ( 2004 mazda b series) *jb04/27/2005
000418001/30/200410005737B29 and later powertrain control module (pcm) calibration update information. repair information review1. *tt03/12/2004
POWER TRAIN - AXLE ASSEMBLY
050050401/14/2005050020510015682Automatic transaxle (a/t) indicator lamp on (diagnostic trouble code p1783 and/or p0733) or cold climate shift / engagement concerns. update. *tt08/04/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
12/16/20121120001
 My wife was in the parking lot at church waiting for a car to pull away so she could park. the car started to roll forward so she stepped harder on the brake. the car lurched ahead crashing into the car in front of her. my wife is quite sure she had her foot on the brake. as she told me about this i started remembering an event. this car had belonged to my father who has since passed away. he purchased it new. i'm not exactly sure of the date, but i believe it was in the first year of ownership. he was parking at a hospital when all of a sudden the vehicle was taking off and pushing the car in front of him. i figured he was having a senior moment and had his foot on the wrong pedal. i did some quick research today and found that others have had this problem. maybe my father was doing all the right things and it really was the cars fault. i also see that there have been recalls on this matter. i'm not sure if any of these issues were addressed when my father had the car, but i will be checking it out. i hope you will be continuing to follow up on this. this is a scary and dangerous issue that deserves your attention. when things start effecting your driving record, insurance costs, and make you pay deductibles when it is not your fault something needs to change! *tr
01/14/200470001
 The rpm on this vehicle jumps even if i am at a full stop sometimes it races even if the car is in park took the car to several shops had severely parts replaced. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
09/28/201055913
 Tl* the contact owns a 2003 mazda tribute. the contact stated that the vehicle stalled without warning. the vehicle was taken to the dealer who diagnosed that the transmission was defective and would need to be replaced. the manufacturer was contacted but offered no assistance. the vehicle was not repaired. the failure and current mileage was 55,913.
09/28/201055913
 Tl - the contact owns a 2003 mazda tribute. the contact stated that the vehicle stalled. the vehicle was taken dealer who diagnosed that the transmission was defective and needed to be replace. the manufacturer was contacted who referred him to nhtsa. the vehicle was not repaired. the failure and current mileage was 55,913. pm
04/17/201077000
 My 2003 mazda tribute just recently began losing power. late last week i noticed it wasn't grabbing as it should shifting (automatic) between third and fourth gear. took it took recommended repair show and they are indicating transmission rebuild is required. i just checked the fluid level last week and about two or three weeks prior and all was well there. engine blew on same vehicle at 70k miles despite oil changes every 3000 miles. repair shop estimate: $3500 for the following: filter, overdrive band, bushing kit, bearings, drive chain, torque converter, solenoid block, mlp switch, forward planetary gear, and fluid. i cannot believe a vehicle this age with less than 80,000 miles has lost an engine and transmission under normal wear and tear, when proper maintenace has been performed. carmax did honor the warranty for the engine failure, but the extended warranty coverage only extends to 75k.
02/05/200760000111/15/2002
 On feburary 5,2007 the transmission in my mazda tribute went. i have only 61,000 miles on the vehicle at the time and have owned the vehicle since 11/2002. the reason for my filing the compliant is the recall shown in data regarding the tribute transmission. i had to replace the transmission at my own cost. i was never informed about this recall by mazda.*ak
11/17/2006101000109/30/2003
 Automatic transmission failure on 2003 mazda tribute es (awd & 4wd) with 100,000 miles. transmission cut out while driving and would not shift into any forward gear. only reverse was functional and apparently not affected by failure. had suv hauled on flat-bed to dealer who initially indicated that it was probably the linkage, but they could not get it to shift into any forward gear either (only reverse). upon further inspection dealer indicated transmission was blown, requiring a complete replacement, costing almost $4k. *nm
10/17/20056
 Vehicle description: 2003 mazda tribute lx awd - purchased brand new from roto mazda of arlington heights, il. all services like regular oil changes were done within the recommended time. complaint: the vehicle stalls without any warning. we took the vehicle to the dealer few times while it was in warranty (less than 36000 miles). the dealer assured that the safety recall for mazda tribute is already in place. they couldn't find anything wrong with the suv. the vehicle stalled again yesterday while i was pulling out of the driveway (on reverse) it came to a stop and died.(this is the second time in last six months) i had to restart the car. it starts immediately. it stalled today. i was waiting at a traffic signal and when it turned green, i started to accelerate and it died. (this happened about 4 times in last six months) i am afraid that one of these days i am going to get rear ended. we took it to the dealer two times with the same complaint and they couldn't find any thing wrong with the vehicle. do i have a lemon? did you receive similar complaints ? my car has 36300 miles now and otherwise excellent condition. thank you.*jb
09/09/20045672006/05/2003
 The transmission failed with less than 600 miles on the car due to a hose clamp not being secured during manufacture. ever since then i have had problems with the car hesitating and almost stalling when accelerating from a stop just after starting the car. it also happens more often if the car is not level at the time, either on an incline or decline. if i let the car warm up for a few minutes, i generally do not have this problem. i have also had a problem with the gas pedal feeling like it sticks or is catching on something, i have noticed this problem more often when the outside temperature is below 75 degrees. when the accelerator finally activates, the car general lunges forward or will spin the tires, i have learned to let my foot off of the accelerator to keep the car under control. i have also had problems with the car shifting abruptly between gears, but this has subsided quite a bit. i have also felt a vibration in the car around 45 and 70 mph. i don't feel the vibration in the steering wheel, it feels like it is coming from the middle of the car, more in the transmission/drivetrain area. i have had the tires rotated a balanced 3 times and also had the alignment checked, but the vibration still occurs. i have taken the car back to the dealership numerous times and they always say they can not duplicate the problems. i have researched all of the complaints and recalls for the tribute and the ford escape, since they are basically the same vehicle, and there are quite a few similar complaints. i think the hesitating problem is related to the recall for the stalling problem, i think the problem is more widespread than they thought or the fix for the recall did not solve the problem entirely.*ak
02/12/200350000201/02/2003
 After sitting for 2 days in feburary of 2003, my 2001 mazda tribute has a hard start and extrame hesitation when driving. later the engine light came on. i had the vehicle towed to mazda dealership who said it was caused by busted spark plug. i oked a tune up. in march 2003 after sitting two days, the same problem occurred. i called the dealership and was told they found a callapsed hose. i have not allowed the vehicle to sit for 2 days again but did notice a slight hesitation off and on and it is now december 2003 and the problem has gotten worse. and like other complaints, it starts at elevation between 45-50 mph. after 55 it's fine. it does this all the time. as of 1-2-04 i have a scheduled appointment to have it checked out. i also want to mention that about 4 months ago as i was driving to work, the vehicle stalled with no warning however, i was able to coast to the shoulder with no problems. after about 15 minutes the vehicle started with no problem.*ak
11/27/20031005/22/2003
 I recently purchased a new 2003 mazda tribute suv. at times it is difficult to get it out of the park position after i start the engine. at other times it will not start until i force the steering wheel to move. is this inherent in this model? *nlm
05/07/2003
 When the consumer applied pressure to the accelerator pedal the vehicle did not move. *nlm
03/21/20033617012/26/2002
 #1-transmission failure @ 3617 miles. vehicle 3 months old. mfg solution/remanufactured transmission vs new..#2-requested repair of smart unlocking feature as stated in owners manual on page 70 of part #9999-95-014c-03..mfg solution/will correct owners manual..something isn't right with these solutions..servicing dealer has done everything in it's power to correct to correct these issues & maintain good relations..mazda mfg is reluctant to move beyond these solutions...... *nlm
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
03/28/200860000
 Tl* the contact owns a 2003 mazda tribute. the contact stated that when driving uphill or approaching a stop sign, the vehicle would stall. the vehicle had been to the dealer several times; however, the failure could not be duplicated. the dealer replaced the battery but to no avail. the contact was able to locate a recall, in which she believed to be directly related to the failure (nhtsa campaign id number 04v175000: power train: automatic transmission: control module tcm, pcm), however her vin was not included. the manufacturer would not provide any assistance. the failure mileage was 60,000 and the current mileage 82,000.
08/25/200632000510/04/2003
 On 8-25-2006 my tribute was towed to star mazda of glendale. the pcm was recalled and needed to be repaired, but the battery and alternator where ruined. roughly two weeks prior to today, these two items had been replaced at a cost of $900. these repairs where made by my mechanic without my authorization, while i was attempting to verify the warranty on the tribute. once the vehicle arrived at star mazda, i was told i needed to authorize an eighty five dollar examination fee because the battery was now dead. an explanation indicated that this fee was applied because the battery was not a mazda battery and had not been installed by a mazda mechanic. an employee then proceeded to tell me that although my vehicle was under warranty, i was going to be charged $1,100 to replace both the battery and the alternator. on top of that i was told that the pcm would not be repaired until the non-mazda products were removed and replaced. following that last bit of news, i was informed that i was not entitled to a rental. i am outraged over the fact that i was never notified by west covina mazda of these recalls! they are clearly serious defects and could have resulted in a collision. it is my opinion that the faulty pcm destroyed a brand new alternator and battery in less than two weeks. *jb
03/01/2005300001010/23/2004
 Vehicle has stalled in major intersections on at least 10 occasions when removing foot from gas. vehicle has been repaired by dealer on 4 occasions, replacing the iac valve with updated models on at least two separate occasions. nhtsa campaign id numbers: 04v583000 and/or 04v175000 have dealt with similar complaints. mazda north america is now requiring me to do an extensive test drive on public roads in vero beach, florida with their representative in order to duplicate my concern. i have informed mazda north america by mail on two occasions and by telephone on four occasions that this vehicle is inherently dangerous and will cause injury to someone. i hold mazda north america responsible for any such injuries. rush d. lawson. i ask the nhtsa to investigate this complaint and to inquire as to why mazda north america is knowingly placing consumers and innocent individuals on the streets at risk in a vehicle which is known to be inherently dangerous. *nm *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
05/15/2007870001
 Tl*the contact owns a 2003 mazda tribute. while driving between 45-65 mph, the vehicle makes a loud vibrating sound as if the transmission was failing. the contact feels that the driveshaft will spit in half. the final assessment was that the torque converter needed to be replaced. the purchase date was unknown. the current mileage was 91,000 and failure mileage was 87,000.
POWER TRAIN - DRIVELINE
01/18/2009800001
 My 03 mazda tribute es abs light came on at 80k. upon inspection the left front drive axle abs speed sensor ring was broken. the ring is not available anywhere and mazda told me the shaft will have to be replaced. the part alone $325. plus labor. the mazda parts people told me it's a shame that you can't just replace the ring. and that there known for braking. it does effect the operation of the brakes. i have not replaced the shaft yet still looking for the ring. *tr
POWER TRAIN - DRIVELINE - DRIVESHAFT
09/09/20045672006/05/2003
 The transmission failed with less than 600 miles on the car due to a hose clamp not being secured during manufacture. ever since then i have had problems with the car hesitating and almost stalling when accelerating from a stop just after starting the car. it also happens more often if the car is not level at the time, either on an incline or decline. if i let the car warm up for a few minutes, i generally do not have this problem. i have also had a problem with the gas pedal feeling like it sticks or is catching on something, i have noticed this problem more often when the outside temperature is below 75 degrees. when the accelerator finally activates, the car general lunges forward or will spin the tires, i have learned to let my foot off of the accelerator to keep the car under control. i have also had problems with the car shifting abruptly between gears, but this has subsided quite a bit. i have also felt a vibration in the car around 45 and 70 mph. i don't feel the vibration in the steering wheel, it feels like it is coming from the middle of the car, more in the transmission/drivetrain area. i have had the tires rotated a balanced 3 times and also had the alignment checked, but the vibration still occurs. i have taken the car back to the dealership numerous times and they always say they can not duplicate the problems. i have researched all of the complaints and recalls for the tribute and the ford escape, since they are basically the same vehicle, and there are quite a few similar complaints. i think the hesitating problem is related to the recall for the stalling problem, i think the problem is more widespread than they thought or the fix for the recall did not solve the problem entirely.*ak
POWER TRAIN - MANUAL TRANSMISSION
03/20/2010
 Vehicle stalls without warning on occasions when i stop at lights or stop signs. it restarts each time. ii took my car to the dealer. left it there 3-4 days and the dealer could not explain what is wrong or fix the problem