Mci 102d3 1997
Model 102d3 made in 1997 by Mci got 7 consumer complains, 12 investigations there are 2 recalls as well as 5 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and fuel system, diesel. Technical service bulletines regarding power train, unknown or other. The car had some investigations: power train, suspension. There were some recalls concerningelectrical system, equipment.
Model 1997
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | ||||||||||||||||
| 06V481000 | MOTOR COACH INDUSTRIES, INC | from 08/26/1997 to 06/07/2006 | V (Vehicle) | 1617 | 01/02/2007 | MFR | MOTOR COACH INDUSTRIES, INC | 12/19/2006 | 12/22/2006 | |||||||
| Defect Summary | On certain motor coaches, the boost connector housing can fail over time, exposing the positive and negative terminals. | |||||||||||||||
| Consequence Summary | This could result in the grounding of an unprotected circuit and could lead to a thermal event if not corrected. | |||||||||||||||
| Corrective Summary | Customers are being advised to remove the boost connector and discard it. customers will be offered a new design boost connector as an alternative at no cost. the recall began on january 2, 2007. owners may contact mci at 1-800-241-2947. | |||||||||||||||
| Notes | Mci recall no. 274.customers can also contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE - LPG FURNACE | ||||||||||||||||
| 97V053000 | MOTOR COACH IND., INC. | from 10/01/1992 to 03/04/1997 | V (Vehicle) | 3300 | 09/30/1997 | MFR | MOTOR COACH INDUSTRIES, INC | 04/03/1997 | 04/17/1997 | |||||||
| Defect Summary | Vehicle description: buses equipped with 4-stroke cycle engines. engine compartment fires have occurred at or near the webasto diesel fueled auxiliary heater. | |||||||||||||||
| Consequence Summary | Personal injury and property damage can occur due to an engine compartment fire. | |||||||||||||||
| Corrective Summary | Mci is asking coach operators to disable the webasto heater by disconnecting the appropriate fuses. | |||||||||||||||
| Notes | Owner notification was completed september 30, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mci at 1-701-825-6234.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 354 | 02/24/2011 | 10038195 | Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm | 06/09/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 354 | 02/24/2011 | 10038195 | Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm | 06/09/2011 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 354 | 02/24/2011 | 10038195 | Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm | 06/09/2011 | |
| UNKNOWN OR OTHER | |||||
| SB-357 | 04/25/2011 | 10038824 | Ready | 06/28/2011 | |
| SB-357 | 04/25/2011 | 10038824 | Motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm | 06/28/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - DRIVELINE | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | 09/20/2012 | MCI Driveshaft Safety Loop Failures | ||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this preliminary evaluation is being upgraded to an engineering analysis (ea12-007) to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and its determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | MCI Driveshaft Safety Loop Failures | |||
| Representatives from a large bus fleet operator have alleged that they have experienced several driveshaft failures on mci d series buses beginning in march 2010.the failed driveshafts were not contained by the safety loops for the driveshaft.they assert that in two instances the driveshaft failures resulted in loss of control of the bus and in multiple injuries and fatalities.the vehicles have a steerable tag axle that is used to increase the gvwr while reducing the turning radius and minimizing tire scrub that would normally occur with a tandem rear axle configuration.in these buses, the transmission couples to the driveshaft which then passes through a guardian structure integral with the tag axle and a forward safety loop before it couples to the drive axle.the driveshafts in these models with certain engine/transmission combinations may not be encapsulated by a safety loop (or guardian structure of the tag axle) at the transmission end.testing done by the fleet operator suggests that in the event of a driveshaft/transmission coupling failure the shorter driveshafts could escape the tag axle pass-through guardian structure and disable the steering lock of the tag axle and potentially damage other safety systems such as brake lines.additional vehicle dynamic testing suggests that an unlocked passive steerable tag axle could cause a loss of vehicle control given sufficient speed and other conditions.odi has reviewed the material supplied by the fleet operator and believes that additional information is required to determine if a safety related defect exists.odi is opening this investigation in order to gather information to assess whether the subject vehicles contain a safety related defect. | ||||||
| SUSPENSION - MULTIPLE AXLE | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | 09/20/2012 | MCI Driveshaft Safety Loop Failures | ||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this preliminary evaluation is being upgraded to an engineering analysis (ea12-007) to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and its determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | MCI Driveshaft Safety Loop Failures | |||
| Representatives from a large bus fleet operator have alleged that they have experienced several driveshaft failures on mci d series buses beginning in march 2010.the failed driveshafts were not contained by the safety loops for the driveshaft.they assert that in two instances the driveshaft failures resulted in loss of control of the bus and in multiple injuries and fatalities.the vehicles have a steerable tag axle that is used to increase the gvwr while reducing the turning radius and minimizing tire scrub that would normally occur with a tandem rear axle configuration.in these buses, the transmission couples to the driveshaft which then passes through a guardian structure integral with the tag axle and a forward safety loop before it couples to the drive axle.the driveshafts in these models with certain engine/transmission combinations may not be encapsulated by a safety loop (or guardian structure of the tag axle) at the transmission end.testing done by the fleet operator suggests that in the event of a driveshaft/transmission coupling failure the shorter driveshafts could escape the tag axle pass-through guardian structure and disable the steering lock of the tag axle and potentially damage other safety systems such as brake lines.additional vehicle dynamic testing suggests that an unlocked passive steerable tag axle could cause a loss of vehicle control given sufficient speed and other conditions.odi has reviewed the material supplied by the fleet operator and believes that additional information is required to determine if a safety related defect exists.odi is opening this investigation in order to gather information to assess whether the subject vehicles contain a safety related defect. | ||||||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | 09/20/2012 | MCI Driveshaft Safety Loop Failures | ||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this preliminary evaluation is being upgraded to an engineering analysis (ea12-007) to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and to determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| EA12007 | MOTOR COACH INDUSTRIES, INC | 09/13/2012 | MCI Driveshaft Safety Loop Failures | |||
| Odi has identified certain mci coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.the damaged components may increase the risk of a loss of vehicle control. the subject coaches include 806 model year 1992 through 2012 mci d and e series motor coaches with steerable tag axles.this engineering analysis is being opened to further study the alleged defect and its determine if a safety defect exists. the odi report cited above can be viewed at www-odi.nhtsa.dot.gov/complaints: odi number 10447575. | ||||||
| PE12007 | MOTOR COACH INDUSTRIES, INC | 03/21/2012 | MCI Driveshaft Safety Loop Failures | |||
| Representatives from a large bus fleet operator have alleged that they have experienced several driveshaft failures on mci d series buses beginning in march 2010.the failed driveshafts were not contained by the safety loops for the driveshaft.they assert that in two instances the driveshaft failures resulted in loss of control of the bus and in multiple injuries and fatalities.the vehicles have a steerable tag axle that is used to increase the gvwr while reducing the turning radius and minimizing tire scrub that would normally occur with a tandem rear axle configuration.in these buses, the transmission couples to the driveshaft which then passes through a guardian structure integral with the tag axle and a forward safety loop before it couples to the drive axle.the driveshafts in these models with certain engine/transmission combinations may not be encapsulated by a safety loop (or guardian structure of the tag axle) at the transmission end.testing done by the fleet operator suggests that in the event of a driveshaft/transmission coupling failure the shorter driveshafts could escape the tag axle pass-through guardian structure and disable the steering lock of the tag axle and potentially damage other safety systems such as brake lines.additional vehicle dynamic testing suggests that an unlocked passive steerable tag axle could cause a loss of vehicle control given sufficient speed and other conditions.odi has reviewed the material supplied by the fleet operator and believes that additional information is required to determine if a safety related defect exists.odi is opening this investigation in order to gather information to assess whether the subject vehicles contain a safety related defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||
| FUEL SYSTEM, DIESEL | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||
| PARKING BRAKE | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||
| SUSPENSION | |||
| 04/14/2006 | 49 | ||
| Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. the tag axle was redesigned. the new design used small wheel bearings. the load rating for the small wheel bearing decreased by approximately 30% for the inner wheel bearing and by 35% for the outer wheel bearing when compared to the older, larger bearings. greyhound also observed stress related problems with the tag axle assembly since 2001. the second recurring issue greyhound had is the turbo charger failures on detroit diesel series 60 engines built from 2000-2005. sparks caused by shorts and faulty electrical system components have been another recurring source of bus fires. the heat generated by the brake system is the fourth recurring source of fires. greyhound also found ancillary fuel system components such as fuel heater as another recurring source of bus fires. typically, an electrical spark ignites diesel fuel in these incidents. (make: motor coach ind model: 102d3 years: 1997-2001). *nm | |||