Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-91-60-193 | 06/11/2010 | 10034306 | Mercedes: airbag durability and reliability. air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. with 164, 216 221, 251 and newer, the airbag control unit can be reset | 11/01/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/03/2011 | 1152780 | ||
| Airbags did not deploy in a 100 mph. collision and am not sure because they should have.this resulted in the drivers face smashing into the windshield of the vehicle and breaking his nose.can you please advise. | |||
| 03/06/2008 | 95000 | ||
| E 320 mercedez 2003 car front passenger airbag srs light on dashboard appeared about 2 years ago. i took it to mercedez dealer and was told that it would cost me $1,000 to assess and correct problem. airbags have never been deployed and have never been used. i never fixed this problem because i think it is a defect and should fall under mercedez's care. this is of concern since if i am in an accident and airbags deploy my passenger may be critically hurt. | |||
| 04/07/2006 | 31800 | 1 | 03/20/2006 |
| Srs light came and the vehicle was repaired by the authorized dealer but after four days again the light and warning came on. *jb | |||
| 10/13/2003 | 1 | 02/12/2003 | |
| Mercedes e320-another electrical problem with the srs-restraint light-gateway. mercedes claims rear airbag problem, car unsafe to drive, but if you didn't buy it from servicing dealer, no loaner! mb vehicle motor inquiry indicated car was nav pre-wired. planned installation when available, no prepay, now i'm stuck without nav, reason i bought mb *la | |||
| 10/14/2002 | 9000 | ||
| The vehicle experienced electrical problems and the vehicles air bag light illuminated and stayed on. the dealer has been notified. *nlm | |||
| AIR BAGS - FRONTAL | |||
| 09/02/2005 | 1 | 02/21/2003 | |
| I was parking my vehicle (2003 mercedes e 320) between 2 cars in a parking lot. the vehicle was already on the parking spot (after making a right turn to enter the spot ... while the feet were on the break pedal) when there was a sudden un-intended acceleration that made the vehicle race off and hit the concrete wall about two feet in front of the vehicle. the vehicle sustained considerable damage to the front bumper, hood, head lights. the front doors were jammed causing the driver to use the passenger doors for exiting the vehicle. there was burning smell (but no smoke) in the car soon after the impact. the airbag did not deploy causing the driver hit the steering wheel. as a result the driver suffered severe neck, chest and abdominal pain. there was a recall on the braking system of this model in 2004. this as addressed by the dealer (rallye morors, roslyn, ny) .*jb | |||
| 08/28/2004 | 13 | 09/28/2002 | |
| The vehicle's air bags did not deploy properly upon impact. *nm on aug 2004 the consumer was involved in an auto accident and the vehicle slid under the rear of a ford excursion. the consumers stomach hit the steering wheel branding her stomach with the mercedes emblem scalding her left arm. the consumer had to get assistance getting out of the seat belt. reported problem with the srs system in dec 2002. airbag did not deploy. *tc | |||