Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/23/2008781
 While driving my e-320 i heard a loud popping sound come through the speakers. after i heard the sound the rear speakers and the sub woofer began to make a noised that suggested they were busted. when i stop the car and shut it off i heard a buzzing noise come through the speakers. now when ever i apply the brakes i hear what sounds like a faulty ground noise coming through the speakers. there have been recalls on the brakes electrical system that sounds just like the problem that i am having but mb said my car is not included in the recall, by the way the to door speakers cost 189.00 dollars a piece and the rear sub woofer cost 639.00 dollars. i haven't started the research on how much the radio unit cost. this car has giving me several problems. what a beautiful lemon.. *tr
02/17/2007200500009/15/2002
 I purchased a 2003 mercedes benz e320 custom ordered. there are erratic, inconsistent,intermittent problems of defective brake operation, radio,cd,seat controls,instrumentation,windows control,tire pressure indication, restraint system,transmission operation, srs system. these problems occur randomly. twice,when i needed to brake quickly the brakes did not stop the car. the brake assist feature did not work. the car's brakes are terrible and unreliable, and constitute safety danger on the road. there are numerous malfunctions reported by car indicated on the instrument panel. all or most of these problems are electrical system problems associated with the gateway module*software*.the can-bus system on car,which also controls brakes,does not have correctly-operations of ware,and it affects most electrical and mechanical system functions in the car. there are data collisions and packet conflicts on the bus because the software is not written correctly or the computer system and software is overloaded. reading over the 55 2003 e320 complaints on your website,it is clear that most of them are due to this software problem. the car has been brought back to the selling dealer ,mercedes benz of san diego,*over 50 times*during the years 2003-2007 with no solution. the car warranty is set to expire in a week, and these problems are not yet fixed. the nhtsb demand mercedes benz either redesign the system or rewrite the software and test it for about 40,000 hours, or replace the vehicles with post-2003 e-class models, free of charge the nhtsb has been duped by mercedes benz into believing that replacing hardware components solve these problems the nhtsb should test the network software by examining data flows and function calls during the operation of the electrical and mechanical system features of an e320 and diagnose for data collisions and packet conflicts during automobile feature operation. *jb
03/27/200630000510/18/2003
 My car has stopped on the freeway as i was driving. then again a few weeks later while driving it stopped on the street. also it jerks and hesitates often. i am afraid its going to stop anytime. the dealer will not give me a new car or my money back. i have taken the car in 16 different times and its been in the shop for over 45 days total. my lease is going to be up in about 4 months, i think that is my they will not do anything. *jb
05/20/20043
 While driving at any speed vehicle stalled. consumer restarted vehicle, and drove it to dealer for inspection. mechanic determined that transmission and computer sensor needed to be replaced, and replaced them. however, the problem recurred, and the mechanic could not duplicate the problem. *ak
10/13/2003102/12/2003
 Mercedes e320-another electrical problem with the srs-restraint light-gateway. mercedes claims rear airbag problem, car unsafe to drive, but if you didn't buy it from servicing dealer, no loaner! mb vehicle motor inquiry indicated car was nav pre-wired. planned installation when available, no prepay, now i'm stuck without nav, reason i bought mb *la
10/14/20029000
 The vehicle experienced electrical problems and the vehicles air bag light illuminated and stayed on. the dealer has been notified. *nlm