Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/23/2008781
 While driving my e-320 i heard a loud popping sound come through the speakers. after i heard the sound the rear speakers and the sub woofer began to make a noised that suggested they were busted. when i stop the car and shut it off i heard a buzzing noise come through the speakers. now when ever i apply the brakes i hear what sounds like a faulty ground noise coming through the speakers. there have been recalls on the brakes electrical system that sounds just like the problem that i am having but mb said my car is not included in the recall, by the way the to door speakers cost 189.00 dollars a piece and the rear sub woofer cost 639.00 dollars. i haven't started the research on how much the radio unit cost. this car has giving me several problems. what a beautiful lemon.. *tr
09/12/20041201/10/2004
 Purchased 2003 mercedes e-320 on 1/10/04 from leith mercedes in raleigh, nc, two hours from my home. when i picked up the car, the tele-aid did not work - module replaced - old part not available; adjusting motor for outside mirror did not work - motor replaced - old part not available. in may, 2004, dash message said contact dealer. contacted dealer who sent flatbed for car. had car for 3 weeks. no explanation of failure. finally arranged a rental car for me. car is currently at dealer for a/c failure (drove 1,400 miles with no a/c!) leaky trunk (part of that trip was in the rain, and my luggage and other items in the trunk got wet) groaning noise in engine compartment, whistling sunroof( which has already been replaced because of whistling - old part not available) whistling fan;ambient lighting and windshield wipers come on at will; rear overhead light does not work; clock loses time. this time, under duress, they arranged a loaner vehicle for me. have had one call from dealer since car was brought in on 9/12/04 to clarify an item on my list. they did not know when my car would be ready. today is 9/22 and i have not heard from them. when i asked dealer about brake recall, they said they had no knowledge of it, even though it was on the front page of usa today. i have asked for a free extended warranty as the car had 5,000 miles on it when purchased - (it now has 18,000+ - so my warranty is for 1 year or 50,000). they will get back to me on it. so far, i have not heard a word. i travel alot alone, and the car is making me uneasy. my husband refuses to drive it. i believe the car is a lemon! also, when i arranged to purchase the vehicle, they told me the car would be a new one, then called me to tell me it was, in fact, a demo model. it looks as if they were trying to unload it and i bought it! *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
01/29/20076
 After spending $600 of service on a 2003 mercedes e320, the radio command center start to acting up. it will shut down itself while driving. turn back on, and shut down itself again. mercedes of bellevue insist this is out of warranty service. the radio was fine before service d., and now they expect us to pay extra 3 hours for testing radio? *jb