Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||
| 07/16/2003 | 1500 | 1 | 05/07/2003 |
| When the car was two months old, 1500 miles, a warning light came on telling me that my brakes may not be working and that i should stop driving immediately. in fact the brakes were not working and i had a hard time stopping on the side of the highway. the car was towed to knauz mercedes in lake bluff. they still have not told me what went wrong but say that they have gotten new parts and the brakes should be fine. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/23/2008 | 78 | 1 | |
| While driving my e-320 i heard a loud popping sound come through the speakers. after i heard the sound the rear speakers and the sub woofer began to make a noised that suggested they were busted. when i stop the car and shut it off i heard a buzzing noise come through the speakers. now when ever i apply the brakes i hear what sounds like a faulty ground noise coming through the speakers. there have been recalls on the brakes electrical system that sounds just like the problem that i am having but mb said my car is not included in the recall, by the way the to door speakers cost 189.00 dollars a piece and the rear sub woofer cost 639.00 dollars. i haven't started the research on how much the radio unit cost. this car has giving me several problems. what a beautiful lemon.. *tr | |||
| 05/21/2004 | 3 | ||
| 03 mercedes e320 customer believes that vehicle is a lemon**cc the consumer stated the vehicle has a faulty brake system. the vehicle continued to surge forward while in acceleration mode. the brake lights on the vehicle displayed defects, the emergency brake signal warning light illuminated, so the brake light switch, and pads were replaced. the wiper blades were replaced. the left rear tire had a slow leak | |||
| 12/29/2006 | 22269 | 1 | 03/06/2003 |
| Tl* - the brake system failed. the contact felt it should be fixed during a recall in 2004. the vehicle was operating without incident. on 12/29/06 the car would not stop at a red traffic light when the brakes were applied. the contact narrowly avoided a crash. the vehicle is presently at the dealer.*ak updated 2/6/2007 - the vehicle was taken to the dealer and diagnostic test were performed. the dealer determined that the sbc control unit needed to be reflashed. *nm | |||
| 04/02/2004 | 2 | 12/01/2002 | |
| Certified ltr re safety recall notification 2004-050014 for 2003 e20 mercedes sedan braking system, requesting investigation. *bf the consumer stated another motorist vehicle began bobbing from side to side then suddenly jumped over in front of the consumers vehicle. suddenly there was a loud noise followed by a thick plume of white smoke which rapidly engulfed the vehicle. the consumer's foot deeply depressed the brakes and the vehicle simply did not stop until it collided into the back of another vehicle. the consumer was informed that nothing was wrong with the vehicle. the consumer requested compensation. *sc the consumer received a recall letter after the accident. 04v296000. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/17/2003 | 50 | 24 | |
| While driving at any speed and when depressing the brakes consumer heard a noise coming from the engine. the noise occurred at least 23 times since ownership of the vehicle. also, transmission caused the vehicle to jerk when the gas pedal was depressed. dealer examined the vehicle three times. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 02/17/2007 | 200 | 5000 | 09/15/2002 |
| I purchased a 2003 mercedes benz e320 custom ordered. there are erratic, inconsistent,intermittent problems of defective brake operation, radio,cd,seat controls,instrumentation,windows control,tire pressure indication, restraint system,transmission operation, srs system. these problems occur randomly. twice,when i needed to brake quickly the brakes did not stop the car. the brake assist feature did not work. the car's brakes are terrible and unreliable, and constitute safety danger on the road. there are numerous malfunctions reported by car indicated on the instrument panel. all or most of these problems are electrical system problems associated with the gateway module*software*.the can-bus system on car,which also controls brakes,does not have correctly-operations of ware,and it affects most electrical and mechanical system functions in the car. there are data collisions and packet conflicts on the bus because the software is not written correctly or the computer system and software is overloaded. reading over the 55 2003 e320 complaints on your website,it is clear that most of them are due to this software problem. the car has been brought back to the selling dealer ,mercedes benz of san diego,*over 50 times*during the years 2003-2007 with no solution. the car warranty is set to expire in a week, and these problems are not yet fixed. the nhtsb demand mercedes benz either redesign the system or rewrite the software and test it for about 40,000 hours, or replace the vehicles with post-2003 e-class models, free of charge the nhtsb has been duped by mercedes benz into believing that replacing hardware components solve these problems the nhtsb should test the network software by examining data flows and function calls during the operation of the electrical and mechanical system features of an e320 and diagnose for data collisions and packet conflicts during automobile feature operation. *jb | |||