Mercedes Benz C 2010
Model C made in 2010 by Mercedes Benz got 5 consumer complains there is 1 recall as well as 30 service bulletins. Consumer complaints with reference, among others things, to latches/locks/linkages, power train. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. There was one recall concerning steering .
Model 2010
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||||||||||||
| 10V459000 | MERCEDES-BENZ USA, LLC. | from 06/01/2009 to 02/28/2010 | V (Vehicle) | 85300 | 10/31/2010 | MFR | MERCEDES-BENZ USA, LLC. | 10/04/2010 | 10/07/2010 | |||||||
| Defect Summary | Mercedes benz is recalling certain model year 2010 c-class, model 204, e-class, model 212, and model year 2010-2011 e-class coupe/cabriolet model 207 vehicles. the power steering system in the subject vehicles may fail due to the loss of power steering fluid. | |||||||||||||||
| Consequence Summary | Owners may not have sufficient control of the vehicle in areas, such as parking lots, where maximum power steering is required, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will check and retorque the connection fitting free of charge. the safety recall began on october 31, 2010. owners may contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-91-60-193 | 06/11/2010 | 10034306 | Mercedes: airbag durability and reliability. air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. with 164, 216 221, 251 and newer, the airbag control unit can be reset | 11/01/2010 | |
| ELECTRICAL SYSTEM | |||||
| LI-07-10-P | 05/26/2011 | 10039257 | Ready | 07/13/2011 | |
| LI-07-10-P | 05/26/2011 | 10039257 | Mercedes-benz: the engine warning light is on with stored trouble codes. idle speed limits were set too narrow. *rm | 07/13/2011 | |
| LI-54-21 | 06/30/2010 | 10034305 | Daimler/xentry: fuel level indicator and radio frequency central locking inoperative, instrument cluster reports turn signals inoperative, diagnosis of rear sam not possible. control modules. models c class, model series 204. no model y | 11/01/2010 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| LI-80-57 | 12/08/2010 | 10038225 | Ready | 06/13/2011 | |
| LI-80-57 | 12/08/2010 | 10038225 | Mercedes-benz: diagnostic procedures for the driver authorization system. *rm | 06/13/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| LI-80-57 | 12/08/2010 | 10038225 | Ready | 06/13/2011 | |
| LI-80-57 | 12/08/2010 | 10038225 | Mercedes-benz: diagnostic procedures for the driver authorization system. *rm | 06/13/2011 | |
| C1A-091101 | 11/01/2009 | 10034566 | Mercedes benz: reprogram mbrace (n123/4) dialed numbers to hughes. this action applies to new vehicle inventory only. *pe | 12/06/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| LI-05-20-P | 05/31/2011 | 10039256 | Ready | 07/13/2011 | |
| LI-07-10-P | 05/26/2011 | 10039257 | Mercedes-benz: the engine warning light is on with stored trouble codes. idle speed limits were set too narrow. *rm | 07/13/2011 | |
| LI-05-20-P | 05/31/2011 | 10039256 | Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. there could be a problem with the camshaft and/or scoring of a piston. *rm | 07/13/2011 | |
| LI-07-10-P | 05/26/2011 | 10039257 | Ready | 07/13/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| LI-82-10-P | 08/29/2011 | 10041639 | Mercedes benz: new repair method for low beam halogen lamp bulb that is inoperative. *pe | 10/12/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| LI-27-60-P049270 | 04/04/2011 | 10038977 | Ready | 06/29/2011 | |
| LI-27-60-P049270 | 04/04/2011 | 10038977 | Mercedes-benz: the auto-transmission switches to limp home mode or has no power. there are multiple possible fault codes. a piston may be damaged. *rm | 06/29/2011 | |
| SEAT BELTS - FRONT | |||||
| LI-91-40P051830 | 05/10/2011 | 10039252 | Ready | 07/13/2011 | |
| LI-91-40P051830 | 05/10/2011 | 10039252 | Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. happens on both the passenger and driver's side. *rm | 07/13/2011 | |
| SEAT BELTS - FRONT - RETRACTOR | |||||
| LI-91-40P051830 | 05/10/2011 | 10039252 | Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. happens on both the passenger and driver's side. *rm | 07/13/2011 | |
| LI-91-40P051830 | 05/10/2011 | 10039252 | Ready | 07/13/2011 | |
| STEERING | |||||
| LI-80-57 | 12/08/2010 | 10038225 | Mercedes-benz: diagnostic procedures for the driver authorization system. *rm | 06/13/2011 | |
| LI-80-57 | 12/08/2010 | 10038225 | Ready | 06/13/2011 | |
| SUSPENSION - FRONT - SHOCK ABSORBER | |||||
| SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
| SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
| SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
| SUSPENSION - REAR - SHOCK ABSORBER | |||||
| SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
| SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
| SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 09/12/2009 | |||
| Tl* the contact owns a 2010 mercedes-benz c300. when parked the rear driver and passenger doors will only unlock when the front driver-side door was unlocked. the manufacturer was notified of the malfunction. the failure and current mileages were unknown. the vin was unavailable. updated 02/18/10. *lj updated 03/09/10. *lj | |||
| POWER TRAIN | |||
| 10/04/2010 | 1700 | 2 | 07/01/2010 |
| 2010 mercedes benz c lass. letter from congressman wolf on behalf of constituent regarding problems with her 2010 mercedes brought frm specll out hbl of tysons corner on july 2010; respond to herndon office, attn: judy mccary *tgw the consumer stated the vehicle would not shift into any gear. the vehicle was towed to the dealer. the final diagnosis from the dealer was a computer glitch and software failure. the consumer was reassured the vehicle was repaired. however, on november 15, 2010, the consumers daughter was driving the vehicle when suddenly it shifted on its own in reverse and started to move backwards . the consumers daughter tried to stop the vehicle by braking, but the vehicle continued to move backward. finally, she turned the vehicle off. *jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| VA | TYSONS CORNER | SPECLL OUT HBL |