Mercedes Benz C Class 1999
Model C Class made in 1999 by Mercedes Benz got 7 consumer complains, 2 investigations there is 1 recall as well as 3 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and engine and engine cooling. Technical service bulletines regarding fuel system, gasoline, fuel system, other and visibility. The car had some investigations: electrical system, engine and engine cooling. There was one recall concerning electrical system .
Model 1999
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | ||||||||||||||||
| 01V366000 | MERCEDES-BENZ USA, LLC. | from 04/01/1997 to 06/30/1999 | V (Vehicle) | 65731 | 02/20/2002 | ODI | MERCEDES-BENZ USA, LLC. | 12/04/2001 | 12/19/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles equipped with hoppecke batteries. the battery maintenance schedule could be less than needed to maintain proper electrolyte levels. | |||||||||||||||
| Consequence Summary | The low electrolyte levels result in accelerated battery grid growth, increased potential for inter-cell rupture and sparking, and the potential for a battery explosion. | |||||||||||||||
| Corrective Summary | Dealers will inspect the batteries, including fluid levels. some batteries may be replaced if necessary, on a case by case basis. in addition to the battery inspection, the addition of labels in the vehicle owner's manual and engine compartment will be included to conspicuously remind owners as well as dealer and service personnel of the need to perform battery maintenance. owner notification began february 20, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||||
| PB-61-10-07 | 09/17/2008 | 10028147 | Mercedes: replacing the longitudinal member (left and right) below the main floor panel on all my 204 up to 12/31/07. (c300, c350, c300 4-matic, c63 ame). *pe | 03/05/2009 | |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - MOUNTING | |||||
| PB-61-10-07 | 09/17/2008 | 10028147 | Mercedes: replacing the longitudinal member (left and right) below the main floor panel on all my 204 up to 12/31/07. (c300, c350, c300 4-matic, c63 ame). *pe | 03/05/2009 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| PSIMBNA82112 | 09/01/1998 | 603009 | Various information on installation of cd changer and celular telephone ( ctel ) systems for 129, 170 and other models. *yc | 01/26/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE01029 | MERCEDES-BENZ USA, LLC. | 07/31/2001 | 12/13/2001 | BATTERY EXPLOSION | 01V366000 | |
| Alleged that the trunk-mounted battery can explode while either driving or stationary, potentially causing injury from fragment and acid spray. | ||||||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | ||||||
| PE03058 | MERCEDES-BENZ USA, LLC. | 12/17/2003 | 04/22/2004 | ENGINE CRANKSHAFT PULLEY FAILURE | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.the subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).there have been no crashes or injuries related to the alleged defect.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see summary report attached for further detail. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/28/2006 | 52000 | 1 | 09/16/1999 |
| Merc. benz 1999 c230 compressor, the car rolled over three times but none of the air bags deployed. *nm | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 04/04/2002 | 1 | ||
| Mfr# 2001120004 & nhtsa# 01 v 366 000/battery: consumer states dealer (park place motors;houston,tx; phone# 713/986-6400) not honoring recall, no parts available. feel free to provide any further information.*jb | |||
| The consumer took his vehicle in for a recall# 20012004 for his battery. he took the vehicle to brown mercedes benz route 250 east pantops charlottesville virginia (804 817 3380). mr jackson experience problem with his vehicle shutting down without prior warning. nlm | |||
| 03/18/2002 | |||
| The consumer recieved a recall notice from the manufacturer. the recall number is #2001120004. nlm | |||
| ENGINE AND ENGINE COOLING | |||
| 07/23/2006 | 123000 | 5 | |
| I own a 1999 mercedes c43, i like many others have a high failure rate of the crankshaft position sensors on our vehicles. this part when faulty will not allow the car to start when the car is warm. when the car sits for an extended period of time to cool down the car will start. i was at the dealer today, and they are aware this is a high failure item on this model. as well as the clk430, and s430. but no recalls have been issued. there isn't any sign that this part is failing, on some instances the car just stalls while driving. this could potentially be a dangerous situation in high traffic areas. i am now awaiting the part to come in, and will have it replaced on thursday the 27th. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 04/15/1999 | |||
| Had the vehicle in reverse when brakes failed to function while on an incline. had little braking power on straight away. manufacturer knows of brake problem. the dealer/mechanic are aware of problem, but nothing was being done. *ak | |||
| SUSPENSION - FRONT | |||
| 02/28/2009 | 159400 | 1 | |
| Spring perch (mount) for the front spring on driver's side failed due to corrosion causing spring to be ejected under the car and fender to drop onto tire. corrosion is undetectable by normal inspection because manufacturer uses a heavy, rubberized coating on underbody parts. car was traveling at low speed so damage was minimal. at higher speeds, consequences could be severe. investigation reveals that this is becoming a fairly common occurrence on mercedes benz w202 and w210 chassis. failure has not been repaired, but is believed to require removal of remnants of the old perch, grinding of the frame to remove corrosion, and welding a new perch onto the frame. the spindle assembly and control arms will have to be disassembled to accomplish this and then reassembled and the suspension realigned. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | CARLSBAD | 92008 | HOEHN MERCEDES | 760-438-4454 |
| VA | ARLINGTON | ARLINGTON MERC.BENZ |