Mercedes Benz C-class
Model C-class made by Mercedes Benz got 8 consumer complains there is 1 recall as well as 24 service bulletins. Consumer complaints with reference, among others things, to air bags, exterior lighting and tires. Technical service bulletines regarding air bags, digital instrument panel and electrical system. There was one recall concerning seat belts .
Model 2008
Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
SEAT BELTS - REAR | ||||||||||||||||
07V465000 | MERCEDES-BENZ USA, LLC. | from 05/01/2007 to 08/31/2007 | V (Vehicle) | 5823 | 11/19/2007 | MFR | MERCEDES-BENZ USA, LLC. | 10/03/2007 | 10/04/2007 | 571 | 208 | |||||
Defect Summary | Certain vehicles fail to comply with some of the requirements of federal motor vehicle safety standard no. 208, occupant crash protection. the rear outboard seat belts do not comply with the lap-belt lockability requirement which enables the lap belt portion of the belt to be locked by the user to facilitate the use of older non-latch design child restraint devices. | |||||||||||||||
Consequence Summary | Under certain circumstances, this situation may cause the locking mechanism not to perform as required by the standard for use with older non-latch child restraints. | |||||||||||||||
Corrective Summary | Dealers will replace all potentially affected seat belts. the recall began on november 19, 2007. owners may contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
Notes | Mercedes-benz recall no. 2007-100002.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. |
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
AIR BAGS | |||||
SB-91-60-193 | 06/11/2010 | 10034306 | Mercedes: airbag durability and reliability. air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. with 164, 216 221, 251 and newer, the airbag control unit can be reset | 11/01/2010 | |
DIGITAL INSTRUMENT PANEL | |||||
P-B-54.21/197A | 07/11/2008 | 10025827 | Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe | 09/08/2008 | |
ELECTRICAL SYSTEM | |||||
LI-54-21 | 06/30/2010 | 10034305 | Daimler/xentry: fuel level indicator and radio frequency central locking inoperative, instrument cluster reports turn signals inoperative, diagnosis of rear sam not possible. control modules. models c class, model series 204. no model y | 11/01/2010 | |
ELECTRICAL SYSTEM - IGNITION | |||||
P-B-54.21/197A | 07/11/2008 | 10025827 | Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe | 09/08/2008 | |
ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
LI-80-57 | 12/08/2010 | 10038225 | Ready | 06/13/2011 | |
LI-80-57 | 12/08/2010 | 10038225 | Mercedes-benz: diagnostic procedures for the driver authorization system. *rm | 06/13/2011 | |
ELECTRICAL SYSTEM - SOFTWARE | |||||
LI-80-57 | 12/08/2010 | 10038225 | Ready | 06/13/2011 | |
LI-80-57 | 12/08/2010 | 10038225 | Mercedes-benz: diagnostic procedures for the driver authorization system. *rm | 06/13/2011 | |
P-B-54.21/197A | 07/11/2008 | 10025827 | Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe | 09/08/2008 | |
ENGINE AND ENGINE COOLING - ENGINE | |||||
LI-05-20-P | 05/31/2011 | 10039256 | Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. there could be a problem with the camshaft and/or scoring of a piston. *rm | 07/13/2011 | |
LI-05-20-P | 05/31/2011 | 10039256 | Ready | 07/13/2011 | |
EQUIPMENT - ELECTRICAL | |||||
P-B-54.21/197A | 07/11/2008 | 10025827 | Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe | 09/08/2008 | |
STEERING | |||||
LI-80-57 | 12/08/2010 | 10038225 | Ready | 06/13/2011 | |
LI-80-57 | 12/08/2010 | 10038225 | Mercedes-benz: diagnostic procedures for the driver authorization system. *rm | 06/13/2011 | |
SUSPENSION - FRONT - SHOCK ABSORBER | |||||
SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||||
PB-35-31-05 | 07/28/2008 | 10025842 | Mercedes benz: model 171.454, 456 (2005-2008) slk class; 204.054, 056, 081 (2008) c class; 211.022, 056, 072, 087, 090 (2006-2008) e class. vehicles produced between 2/21/08 and 4/3/08 with differential serial number 1824214 to 1865328. | 09/09/2008 | |
SUSPENSION - REAR - SHOCK ABSORBER | |||||
SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
SB-32-25-82 | 11/19/2010 | 10037408 | Mercedes-benz: shock absorber procedure. *rm | 05/23/2011 | |
SB-32-25-82 | 11/19/2010 | 10037408 | Ready | 05/23/2011 | |
VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING | |||||
P-B-54.21/197A | 07/11/2008 | 10025827 | Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe | 09/08/2008 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
AIR BAGS - FRONTAL | |||
10/17/2007 | 900 | 2 | 10/03/2007 |
Accident. 2008 mercedes c-350 rear ended a delivery truck. mercedes began smoking immediately and caught fire within one minute. within 3-5 minutes engine compartment and passenger compartment were fully engulfed in flame. driver escaped before car burned. airbags did not deploy in this front end crash. driver had concussion and facial injuries from hitting, possibly steering wheel. driver sustained other injuries as well. *tr | |||
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
01/03/2008 | 600 | 2 | 11/10/2007 |
Tl*the contact owns a 2008 mercedes benz c350. the driver side air bag warning system light illuminated. the vehicle was taken to the dealer, but they could not determine the cause of the failure. the dealer was able to turn off the light; however, the failure recurred seven days later. the failure mileage was 600 and current mileage was 1,000. | |||
EXTERIOR LIGHTING | |||
08/30/2012 | 52800 | 1 | |
On or around 8/30/12 i noticed i had no rear brake lights. thinking a bad bulb i checked the rear tailight bulbs. i noticed an overheat condition on the bulb holder and connector. it is melted showing extreme heat and current draw. i contacted the dealer expecting it to be covered under warranty as it is a defect and unsafe. they would not cover it under warranty and gave me an estimate of over $400.00 or more.this is a safety issue and a design flaw and should be mercedes' responsibility. who is liable if i get rear ended or if the vehicle catches fire? *tr | |||
08/30/2012 | 52800 | ||
On or around 8/30/12 i noticed i had no rear brake lights. thinking a bad bulb i checked the rear tailight bulbs. i noticed an overheat condition on the bulb holder and connector. it is melted showing extreme heat and current draw. i contacted the dealer expecting it to be covered under warranty as it is a defect and unsafe. they would not cover it under warranty and gave me an estimate of over $400.00 or more.this is a safety issue and a design flaw and should be mercedes' responsibility. who is liable if i get rear ended or if the vehicle catches fire? | |||
TIRES | |||
07/23/2008 | 3000 | ||
Tl*the contact owns a 2008 mercedes benz c300. the vehicle has michelin pilot sport tires, size 232/35/19 (na) in the front and size 265/30/19 (na) in the rear. the tires were underinflated by the dealer, which caused the vehicle to drive roughly. the vehicle has been to the dealer several times, but the failure has not been corrected. the failure mileage was 3,000. | |||
TIRES - SIDEWALL | |||
03/10/2008 | 2100 | 4 | 08/21/2007 |
The tires of the car started growing bumps on the face of the tire. initially one in one tire, then the second one on the same tire, then one on a second tire and finally a third one on the first tire. i called the distributor and was told to buy new tires or go to the tire manufacturer for warranty. this in my opinion is a serious security risk that the manufacturers are not taking seriously. *tr |
Car dealers selling
State | City | Zip | Name | Phone |
---|---|---|---|---|
00 | MORELIA MICH, MEXICO | 58260 | RAVISA HAUS, S.A. DE C.V | 52443 3245001 |
WA | FIFE | MERCEDES-BENZ OF TACOMA |