Mercedes Benz C-class

Model C-class made by Mercedes Benz got 8 consumer complains there is 1 recall as well as 24 service bulletins. Consumer complaints with reference, among others things, to air bags, exterior lighting and tires. Technical service bulletines regarding air bags, digital instrument panel and electrical system. There was one recall concerning seat belts .

Model 2008

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEAT BELTS - REAR
07V465000MERCEDES-BENZ USA, LLC.from 05/01/2007 to 08/31/2007V (Vehicle)582311/19/2007MFRMERCEDES-BENZ USA, LLC.10/03/200710/04/2007571208
Defect SummaryCertain vehicles fail to comply with some of the requirements of federal motor vehicle safety standard no. 208, occupant crash protection. the rear outboard seat belts do not comply with the lap-belt lockability requirement which enables the lap belt portion of the belt to be locked by the user to facilitate the use of older non-latch design child restraint devices.
Consequence SummaryUnder certain circumstances, this situation may cause the locking mechanism not to perform as required by the standard for use with older non-latch child restraints.
Corrective SummaryDealers will replace all potentially affected seat belts. the recall began on november 19, 2007. owners may contact mercedes-benz at 1-800-367-6372.
NotesMercedes-benz recall no. 2007-100002.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SB-91-60-19306/11/201010034306Mercedes: airbag durability and reliability. air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. with 164, 216 221, 251 and newer, the airbag control unit can be reset11/01/2010
DIGITAL INSTRUMENT PANEL
P-B-54.21/197A07/11/200810025827Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe09/08/2008
ELECTRICAL SYSTEM
LI-54-2106/30/201010034305Daimler/xentry: fuel level indicator and radio frequency central locking inoperative, instrument cluster reports turn signals inoperative, diagnosis of rear sam not possible. control modules. models c class, model series 204. no model y11/01/2010
ELECTRICAL SYSTEM - IGNITION
P-B-54.21/197A07/11/200810025827Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe09/08/2008
ELECTRICAL SYSTEM - IGNITION - SWITCH
LI-80-5712/08/201010038225Ready06/13/2011
LI-80-5712/08/201010038225Mercedes-benz: diagnostic procedures for the driver authorization system. *rm06/13/2011
ELECTRICAL SYSTEM - SOFTWARE
LI-80-5712/08/201010038225Ready06/13/2011
LI-80-5712/08/201010038225Mercedes-benz: diagnostic procedures for the driver authorization system. *rm06/13/2011
P-B-54.21/197A07/11/200810025827Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe09/08/2008
ENGINE AND ENGINE COOLING - ENGINE
LI-05-20-P05/31/201110039256Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. there could be a problem with the camshaft and/or scoring of a piston. *rm07/13/2011
LI-05-20-P05/31/201110039256Ready07/13/2011
EQUIPMENT - ELECTRICAL
P-B-54.21/197A07/11/200810025827Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe09/08/2008
STEERING
LI-80-5712/08/201010038225Ready06/13/2011
LI-80-5712/08/201010038225Mercedes-benz: diagnostic procedures for the driver authorization system. *rm06/13/2011
SUSPENSION - FRONT - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
PB-35-31-0507/28/200810025842Mercedes benz: model 171.454, 456 (2005-2008) slk class; 204.054, 056, 081 (2008) c class; 211.022, 056, 072, 087, 090 (2006-2008) e class. vehicles produced between 2/21/08 and 4/3/08 with differential serial number 1824214 to 1865328.09/09/2008
SUSPENSION - REAR - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-32-25-8211/19/201010037408Ready05/23/2011
VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING
P-B-54.21/197A07/11/200810025827Mercedes benz: model 204.054, 056, 081; vehicle does not start, no communication with star diagnosis, power outlets not functioning. *pe09/08/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
10/17/2007900210/03/2007
 Accident. 2008 mercedes c-350 rear ended a delivery truck. mercedes began smoking immediately and caught fire within one minute. within 3-5 minutes engine compartment and passenger compartment were fully engulfed in flame. driver escaped before car burned. airbags did not deploy in this front end crash. driver had concussion and facial injuries from hitting, possibly steering wheel. driver sustained other injuries as well. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
01/03/2008600211/10/2007
 Tl*the contact owns a 2008 mercedes benz c350. the driver side air bag warning system light illuminated. the vehicle was taken to the dealer, but they could not determine the cause of the failure. the dealer was able to turn off the light; however, the failure recurred seven days later. the failure mileage was 600 and current mileage was 1,000.
EXTERIOR LIGHTING
08/30/2012528001
 On or around 8/30/12 i noticed i had no rear brake lights. thinking a bad bulb i checked the rear tailight bulbs. i noticed an overheat condition on the bulb holder and connector. it is melted showing extreme heat and current draw. i contacted the dealer expecting it to be covered under warranty as it is a defect and unsafe. they would not cover it under warranty and gave me an estimate of over $400.00 or more.this is a safety issue and a design flaw and should be mercedes' responsibility. who is liable if i get rear ended or if the vehicle catches fire? *tr
08/30/201252800
 On or around 8/30/12 i noticed i had no rear brake lights. thinking a bad bulb i checked the rear tailight bulbs. i noticed an overheat condition on the bulb holder and connector. it is melted showing extreme heat and current draw. i contacted the dealer expecting it to be covered under warranty as it is a defect and unsafe. they would not cover it under warranty and gave me an estimate of over $400.00 or more.this is a safety issue and a design flaw and should be mercedes' responsibility. who is liable if i get rear ended or if the vehicle catches fire?
TIRES
07/23/20083000
 Tl*the contact owns a 2008 mercedes benz c300. the vehicle has michelin pilot sport tires, size 232/35/19 (na) in the front and size 265/30/19 (na) in the rear. the tires were underinflated by the dealer, which caused the vehicle to drive roughly. the vehicle has been to the dealer several times, but the failure has not been corrected. the failure mileage was 3,000.
TIRES - SIDEWALL
03/10/20082100408/21/2007
 The tires of the car started growing bumps on the face of the tire. initially one in one tire, then the second one on the same tire, then one on a second tire and finally a third one on the first tire. i called the distributor and was told to buy new tires or go to the tire manufacturer for warranty. this in my opinion is a serious security risk that the manufacturers are not taking seriously. *tr

Car dealers selling


StateCityZipNamePhone
00MORELIA MICH, MEXICO58260RAVISA HAUS, S.A. DE C.V52443 3245001
WAFIFEMERCEDES-BENZ OF TACOMA