Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
08/24/2008110000108/01/2001
 Tl*the contact owns a 2002 mercedes benz c class. while driving 35 mph or higher, the esp indicator light illuminated. the vehicle had been taken to the dealer and repaired once before for the same failure. the failure occurs intermittently while driving 35 mph. the dealer stated that they will not order the parts and make the repair again. the failure mileage was 110,000. updated 09/23/08 *bf the consumer stated the vehicle stalled in braking mode.
02/19/200878000109/10/2001
 I have a 2002 mercedes benz c240 sedan with 78,000 miles on it. upon leaving work two weeks ago driving down the parking lot in second gear the car started to make the worst engine noise i ever heard. i shut the car off and had it towed to a dealer and they tell me the timing chain broke. if i was traveling down an interstate and this broke and the engine lost power who knows what would have happened. this in not the first problem i had with the car i have a service file full of problems and spent a lot of time and money on things like front coil springs which also could be very dangerous when they break and i lose control of the car. *tr
07/15/20030
 The 1st incident; my mercedes c240 was only 2 months new. 2nd incident at 10.5 mos, 3rd: exaclty 1 year, 4th: 1 yr/3 wks, 5th: 13 mos. all 5 times the car experienced the same exact dying out of the engine while driving on the freeway, resulting in loss of power steering, & brakes. 3 of the 5 incidents the car would not start & required a tow to the dealer, having the dealers work on the car only to have the car die out again. biggest complaint besides mine, my children, & other fellow freeway travelers lives being in danger is the lack and disrespctful attitude of that from mercedes benz's customer service.
03/11/2004390002
 While driving 60 mph vehicle stalled. the consumer managed to restart the vehicle on one occasion, but had the vehicle towed the second time. dealership was notified, but did not resolve the problem. *ak
07/20/2002110/01/2002
 Consumer states that the vehicle overheated. *slc