Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 11/04/2007 | 45000 | 1 | 04/01/2002 |
| I have mercedes c230 2002, with oem michelin mxv4 plus 205/55 r16. one tire was blown and replaced 3 years ago. now all tires develop huge cracks on the edge of tread and sidewall as well as inside of tread. tires are in between 5/32nd and 7/32nd tread with 40k miles, and would be good to go for another 2 years easily. but, according to mercedes and michelin dealers (les schwab) tires unsafe to drive! i called michelin 866-866-6605 november 03-07, after 30 min conversation with les schwab manager involved, michelin admit manufacturing defect, and offered 45% off new tires purchase. here is what michelin offer actually means: 1) 45% discount apply only to michelin and same mxv4 plus is $205/ea and it means $820 x0.55 = $451 to pay. 2) i must pay dismount + mount + balance + disposal fees, which is $20 per tire x4 = $80, so total out of my pocket becomes $531 +tax! *jb | |||
| TIRES - TREAD/BELT | |||
| 08/29/2003 | 18400 | 1 | 05/23/2002 |
| Have 2002 mercedes c 230 coupe, 18000 miles, original owner. had flat tire, right rear, no puncture noted by tire repair shop. shop stated tires almost totally worn, with 2/32 tread on right rear and 4/32 on left rear, both center tread measurement. front tires a little better. michelin tires. but for incidental flat tire would never have thought tires needed to be replaced at 18000 miles or probably much sooner than that. needless to say, dealership states no warranty on tires. had routine service and noted vehicle has always pulled to right and has had hard pounding noise when going over slightest bump. dealer stated no problems noted in pulling to right or in the pounding noise. since flat tire, vehicle has been at dealership and has had stabilizer bar connecting links, torsion rod replaced. probably should have been replaced long ago. question whether defective stabilizer bars caused tires to wear much faster. no indication from dealership. believe mercedes benz should be placed on notice of condition. consequences could have been disastrous. mercedes benz and/or michelin should advise of potential low life expectancy of their tires. tire size, original equipment 225/45 zr 17 91y. *ak | |||