Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
09/25/2007240001
 1. vehicle takes to mercedes benz dealership on 8/31/07 for seat belt malfunction. seat belt self-arresting. mercedes benz inspects and determines seat belt functioning properly. 2. vehicle in a rear collision on 9/25/07 and seat belts do not arrest. driver (self) hits the steering wheel at right brow and lower back injury appears within 2 weeks of accident. 3. safety complaint registered with mercedes (after much pressure). mercedes inspects in front of me by yanking the belt and says the seat belt is functioning properly. the seat belt does arrest when yanked, but did not arrest when rear ended. 4. question: does mercedes have an obligation to further inspect the safety of the seat belt besides yanking it in front of me? should the seat belt be replaced? mercedes refuses to go any further and my statue of limitations - 2 years is almost running out. how can i make sure i am driving a safe vehicle? *tr
10/23/200851000
 Tl*the contact owns a 2006 mercedes benz c230. while merging onto an intersection at 10 mph, another vehicle crashed directly into the front end of the vehicle. the vehicle sustained severe damage. none of the air bags deployed and the seat belts failed to retract properly. three occupants were moderately injured. the contact has a copy of the police report and pictures of the failed incident. he is in the process of calling the manufacturer in reference to nhtsa campaign id numbers 05v560000 (air bags). the failure and current mileages were 51,000.