Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
LI-03-3003/30/201110041208Ready09/20/2011
LI-03-3003/30/201110041208Mercedes benz: engine light is on with stored trouble codes. *rm09/20/2011
03300804/24/2008SB-03-30-08E10022893Check engine light on / fault codes fc1200 / fc1208 stored in me-sfi control unit. mercedes-benz model c230, c280, c350, slk280, slk350, clk350, clk550, e350, e550, cls550, s600, and sl550. equipped with m272 engine or m273 engine. *nj10/03/2007
07616512/21/200610021245Check engine light on / fault codes 0338, 0342, 2090 or 2094. *kb03/26/2007
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
LI03-20-P-04827802/22/201010034625Mercedes (xentry): engine makes noise, ticking/crackling at idle speeds up to approx. 1500 rpm. run in effect of 1st crankshaft main bearing. models 211, 219, 164, 251, 203, 204, 209, 221, 461 and 463. no model years listed. *pe12/13/2010
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
SB-200807000208/01/200810028026Mercedes: replace v belt upper guide pulley. the v belt upper guide pulley optimized for noise reduction is available. the dealer will replace upper guide pulley at the next workshop visit. *pe02/27/2009
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
200704000605/01/200710022896Check engine control module software and update as required. check catalytic converters and replace as required. *nj10/03/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
01/04/201357000
 Tl- the contact owns a 2007 mercedes benz c230. the contact stated that while driving 30 mph the vehicle stalled without warning. the contact was able to restart the vehicle after several minutes. several days later while the contact was driving 30 mph, the vehicle stalled three times in the course of a 24-hour period. the contact referenced nhtsa campaign id number: 08v303000 (electrical system). and contacted the manufacturer, who advised that the vin was not included in the recall campaign and offered no further assistance. the dealer was notified and advised the contact to bring the vehicle in for diagnostic testing. the vehicle was not repaired. the failure and current mileage was 57,000. kmj
01/04/201357000
 Tl- the contact owns a 2007 mercedes benz c230. the contact stated that while driving 30 mph the vehicle stalled. after some time the vehicle restarted. several days later while driving 30 mph the vehicle stalled three times in the course of the day. the contact was informed about a recall for nhtsa campaign id number: 08v303000 (electrical system). the manufacturer was notified but stated that the vin was not part of the recall and offered no other assistance. the dealer was notified and advised the contact to bring the vehicle in for a diagnostic check at the owners cost. the vehicle had not been repaired. the failure and current mileage was 57,000. dt
05/15/20121020001
 I purchased my car brand new, it was never previously owned and directly from a mercedes benz dealer. i started having problems with speed and gear shifting back in may 2012. when driving on the freeway normal speed (55mph) the car would begin to slow down no matter how much i pressed the accelerator the car would slow to a complete stop. i would have to attempt to pull over off the freeway, turn the car completely off, let it sit and then start it again and the car would run normal. when i get off the freeway or now even when i am driving on a back road going 35 mph the car would shake as i came to a stop sign or traffic light (as if i was driving a stick shift and didn't put the car in neutral or press the clutch) and then it would shut down completely. now i am having a third issue in addition to these issues where the car will shift gears on it's own and i'm driving in automatic mode not as a 5 speed. this is completely ridiculous for me to have transmission issue on a mercedes benz that i purchased new. i took it to a dealer who claims that i have to replace the entire transmission due to one small piece within the transmission system. i have checked online and have seen that hundreds of other benz owners are having the same problems with no resolution from the manufacturer. i am requesting an investigation and a recall. this is an extreme safety hazard that a car will completely shut down while on a freeway and there have been times when i have almost collided with other cars due to the immediate decline in speed. i have to always find a way to pull over to shut off the car. i purchased this car because of the quality that it should provide. please follow up with me regarding this issue i am extremely concerned that requests are being ignored by the manufacturer and no one is looking into this matter. *tr
05/15/2012102000
 I purchased my car brand new, it was never previously owned and directly from a mercedes benz dealer. i started having problems with speed and gear shifting back in may 2012. when driving on the freeway normal speed (55mph) the car would begin to slow down no matter how much i pressed the accelerator the car would slow to a complete stop. i would have to attempt to pull over off the freeway, turn the car completely off, let it sit and then start it again and the car would run normal. when i get off the freeway or now even when i am driving on a back road going 35 mph the car would shake as i came to a stop sign or traffic light (as if i was driving a stick shift and didn't put the car in neutral or press the clutch) and then it would shut down completely. now i am having a third issue in addition to these issues where the car will shift gears on it's own and i'm driving in automatic mode not as a 5 speed. this is completely ridiculous for me to have transmission issue on a mercedes benz that i purchased new. i took it to a dealer who claims that i have to replace the entire transmission due to one small piece within the transmission system. i have checked online and have seen that hundreds of other benz owners are having the same problems with no resolution from the manufacturer. i am requesting an investigation and a recall. this is an extreme safety hazard that a car will completely shut down while on a freeway and there have been times when i have almost collided with other cars due to the immediate decline in speed. i have to always find a way to pull over to shut off the car. i purchased this car because of the quality that it should provide. please follow up with me regarding this issue i am extremely concerned that requests are being ignored by the manufacturer and no one is looking into this matter.
09/16/2011500001
 I was on the highway and the car suddenly stopped accelerating and the rpm's ran way up and the car would not accelerate. i tried putting it in neutral then drive and nothing. i pulled over turned the car off for a few min. then back on. the car operated normally. the check engine light also came on and i had all the necessary service done on the car at that time. the car has done this increasingly for the last year and it is now becoming a hazard. the car has started jumping when put in drive and it is alarming. i cannot afford to replace the transmission and i feel mercedes should take responsibility for a defect in this model. i have children and this is my only car. i don't feel safe in it anymore and my children don't either. *tr
09/16/201150000
 I was on the highway and the car suddenly stopped accelerating and the rpm's ran way up and the car would not accelerate. i tried putting it in nuetral then drive and nothing. i pulled over turned the car off for a few min. then back on. the car operated normally. the check engine light also came on and i had all the necessary service done on the car at that time. the car has done this increasingingly for the last year and it is now becoming a hazzard. the car has started jumping when put in drive and it is alarming. i cannot afford to replace the transmission and i feel mercedes should take responsibility for a defect in this model. i have children and this is my only car. i don't feel safe in it anymore and my children don't either.
08/09/2012495001
 Sudden loss of propulsion, rpms elevated dramatically. from a stopped position the car did not regain normal propulsion and barely moved. after turning the engine off and then back on, propulsion returned to normal. *tr
08/09/201249500
 Sudden loss of propulsion, rpms elevated dramatically. from a stopped position the car did not regain normal propulsion and barely moved. after turning the engine off and then back on, propulsion returned to normal.
ENGINE AND ENGINE COOLING
08/01/2012493001
 All 4 cam shaft sensors failed at the same time. *tr
03/20/2012152803
 Dtc 1208 code appears. due to positioning of timing chain relative to crankshaft. engine m272 caused by worn sprocket on the balance shaft of engine. mercedes has repair kit available but has modified this problem on newer vehicles. this is a common occurance on this engine, and should be part of a national recall compaign. the internet is full of complaints over this and i believe there is currently a class action law suit about this.
07/01/201060000
 Although i no longer have the vehicle as it was leased, around a year, a year and 4 months ago, my mercedes benz was making a weird noise from the engine as well sa my check engine light had been on for weeks/months. when i took it into a mb dealership they had to first get my approval to take apart the engine to diagnose the problem, of course i said ok since it was a leased car. once they found out the problem they suggested i needed a new engine based on a problem w/ the cylinders and that the fact i hadn't given the vehicle the proper oil changes, however i believe it was a problem caused by the balance shift gears. so they told me that it was going to cost me around $7000 to fix the problem by putting in a brand new engine, i asked if mb could help w/ the cost but they refused, claiming that since i didn't have a record of sufficient oil changes they wouldn't help....so i had a tow truck pick up the car from the mb dealership and take it to another shop where they found an engine and put it in for a little less, ihad to have it done since it was leased and i had to return it back to mb. i hope that mb takes responsibility for this.
09/22/201167000
 The engine light came on asking me to go to the next gas station and check oil. when i took to the next day to a mechanic and upon a thorough diagnostics, i was told that the balance shaft (in take camshaft code 1208) and exhaust camshaft, code 1200 need to be replaced due to premature wear and faulty parts
ENGINE AND ENGINE COOLING - ENGINE
08/30/201138315
 We have a 2007 mercedes benz c230 sport. shortly after purchasing this vehicle used with 32000 miles on it we started having balance shaft problems. since then we have had the balance shaft sensor, and magnets replaces along with the crank case sensor. the vehicles check engine light is still coming on and we are now being told the balance shaft solenoids need to be replaced as well.
08/30/201168434
 Fc 1208 complaint for engine/engine cooling; a balance shaft issue
08/30/201138315
 We have a 2007 mercedes benz c230 sport. shortly after purchasing this vehicle used with 32000 miles on it we started having balance shaft problems. since then we have had the balance shaft sensor, and magnets replaces along with the crank case sensor. the vehicles check engine light is still coming on and we are now being told the balance shaft solenoids need to be replaced as well.
08/30/201168434
 Fc 1208 complaint for engine/engine cooling; a balance shaft issue