Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 033008 | 04/24/2008 | SB-03-30-08E | 10022893 | Check engine light on / fault codes fc1200 / fc1208 stored in me-sfi control unit. mercedes-benz model c230, c280, c350, slk280, slk350, clk350, clk550, e350, e550, cls550, s600, and sl550. equipped with m272 engine or m273 engine. *nj | 10/03/2007 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | ||||||
| PE03058 | MERCEDES-BENZ USA, LLC. | 12/17/2003 | 04/22/2004 | ENGINE CRANKSHAFT PULLEY FAILURE | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.the subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).there have been no crashes or injuries related to the alleged defect.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see summary report attached for further detail. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/24/2010 | 19559 | ||
| On november 24, 2010 our 1999 mercedes benz c280 sedan engine stalled/stopped running with no warning. fortunately for us we were not on a fast moving surface street, a highway or a freeway. this situation, when the engine stalls/stops makes it is extremely difficult to steer the car and stop it since the brakes and power steering are difficult to use effectively with the engine is not running. after refueling the car we traveled approximately 100ft when, without any dash board warning lights or any other indications, the engine stopped running. we attempted to start the engine several times and it would not start. we called aaa of southern california at approximately 3:15pm, the tow truck arrived at 3:55pm and the tow truck driver asked us to attempt to start the car and to our surprise the engine started. we drove to south bay mercedes benz, torrance, california, with the tow truck following us. while the work order was being prepared, service bay personnel attempted to start the car several times and were unable to do so. after about 35 minutes, another attempt to start the engine was successful. our concern is that the engine stalling/stopping is major safety hazard and it would have been a total disaster for us and other drivers had this happened in a high traffic situation. this problem should be in-depth investigated by the nhtsa traffic safety organization. this investigation should be made to determine frequency of occurrence, review mercedes benz service reports and other c280 owners. this car has always been serviced at south bay mercedes, torrance, ca, and has been driven less than 20,000 miles. the engine stalling/stopping was corrected by replacing the front crankshaft temperature sensor. there are no redundancies when this part fails. | |||
| 07/10/2007 | 25282 | 1 | 11/14/1998 |
| Mercedes-benz 1999 c280. crankshaft pulley fell apart while at a stop sign not far from home, was able to drive back home before complete breakdown. smelled burning rubber, no fire. the car has only 25,284 miles. *ak | |||
| 12/04/2002 | 48000 | 3 | 12/14/2003 |
| The vehicles fuel tank filler failed and made it difficult to fill the tank with gas. the gas came back out the filler cap although the tank didn't have a half a tank of gas. *nlm sometimes the engine didn't turn over, and the vehicle was poor on gas. *scc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 06/17/2003 | 4 | ||
| Consumer states that the drivebelt cracked and came off while driving, causing failure of power steering/ alternator, and the engine cooling system.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/01/2004 | 2 | ||
| A loud noise was heard coming from the front of the vehicle. the vehicle then stalled. the consumer tried to restart the vehicle but was unable to so. the consumer had the vehicle towed to the dealer for inspection. the mechanic informed the consumer that the engine needed replacement. please fill in additional information. *jb | |||
| 06/01/2001 | 8 | ||
| Engine cable insulator crack and fell off, causing shorts and the engine cut off. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 09/21/2005 | 40000 | 1 | 05/04/2002 |
| Harmonica balancer on 1999 mercedes benz c280 v6 2.8l engine. i've had some problems with the power steering and starting the car. i understand there is a recall for this problem but i never received any papers from the manufacturer. *jb | |||
| 08/30/2004 | 76000 | 1 | |
| A squeaking noise was coming from my wife's mercedes benz c-280. on her way to our mechanic, her car died, conveniently in front of another mechanic. the mechanic identified a problem with the harmonic balancer which flew off its appropriate place on the engine. the car is being looked at on 8/31/04 to assess the amount of damged caused.*ak | |||
| 03/21/2004 | 48370 | 09/08/1999 | |
| Engine crankshaft pully harmonic balancer failure | |||
| 06/17/2003 | 4 | ||
| Consumer states that the drivebelt cracked and came off while driving, causing failure of power steering/ alternator, and the engine cooling system.*ak | |||
| 04/29/2003 | 49000 | 1 | 01/12/1999 |
| The drive belt pulley of my 1999 mercedes c280 broke. the battery charge light came up and i almost lost control of the car because my steering became stiff. my car just has 49k miles and i just use it as a commute vehicle. this is very similar to nhtsa recall number: 96v058000 | |||