Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/02/2011 | 196000 | ||
| After arriving home and driving over a speed bump in our apartment complex at a slow speed, we heard a popping noise. then, as we were turning into a parking space, we heard a grinding or dragging noise. while looking under the front right tire to see if something had come loose, the left side of the car dropped suddenly after another loud popping noise. after looking under the car some more i saw the spring was laying on it's side behind the wheel. i jacked the car up and removed the spring which was just lying there loose and saw the upper mount/perch had a lot of rust on it and looked like it had bent upward and gave way, releasing the spring. luckily happened just outside our apartment door, but had just driven home from a town 30 minutes away on i-75 at 70 mph! glad it didn't give way then!!! i have found tons of other complaints like this online searching mercedes spring perch rusted. very common problem, should be recalled in my opinion, or at the very least a minimal charge to the customer to have new mount/perch rewelded on both sides at the same time. only a matter of time before the right side gives way i guess! | |||
| SUSPENSION - FRONT | |||
| 05/02/2011 | 196000 | ||
| After arriving home and driving over a speed bump in our apartment complex at a slow speed, we heard a popping noise. then, as we were turning into a parking space, we heard a grinding or dragging noise. while looking under the front right tire to see if something had come loose, the left side of the car dropped suddenly after another loud popping noise. after looking under the car some more i saw the spring was laying on it's side behind the wheel. i jacked the car up and removed the spring which was just lying there loose and saw the upper mount/perch had a lot of rust on it and looked like it had bent upward and gave way, releasing the spring. luckily happened just outside our apartment door, but had just driven home from a town 30 minutes away on i-75 at 70 mph! glad it didn't give way then!!! i have found tons of other complaints like this online searching mercedes spring perch rusted. very common problem, should be recalled in my opinion, or at the very least a minimal charge to the customer to have new mount/perch rewelded on both sides at the same time. only a matter of time before the right side gives way i guess! | |||
| 12/10/2009 | 148000 | 1 | |
| 1999 mercedes benz c280 drivers side spring perch rusted and broke . causing spring to fly off lower control arm and suspension to drop . the front steering would no longer operate because wheel was trapped in wheel well. the incident immediately disabled . car was towed to repair and new spring , perch,and plastic bushing were purchased. the perch was welded to the frame ,new spring installed all at owners expense. *tr | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 06/12/2007 | 109174 | 1 | |
| Driver side upper spring carrier failed allowing the spring to become jambed in the steering. due to failure occurring at low speed (under 20 mph) loss if steering control caused only minor damage by coming in contact with a curb. a failure of this type at highway speed would be catastrophic. *tr | |||