Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 11/11/2005 | 1 | ||
| I have experienced the same exact problems with transmission not shifting properly as well the power seat module draining the battery with numerous jump starts. this occurred just two weeks after gladly purchasing my five point certified 2002 c320 wagon. mercedes benz of greensboro also would not fix chipping on the front bumper. states because the vehicle is low profile the bumper sustained this extensive peeling as a result. peeling is located from left to right top to bottom. service dept manager acknowledged the fact that dealership did a poor job at repairing the pre-existing damage prior to selling. after one carwash the chipping was very noticeable and increased with each wash. the salemans would not agree. paint still peeling after numerous attempts. i have refused to pay for a pre-existing problem, but will probably incur this expense just to trade the car. the trunk makes a horrible rattling noise while traveling at low or high speed. numerous lights replaced over the past 2 years. rear view mirror will not lock into position when interior of car exceed 60-70 degrees because rubber seal becomes too hot. also at stated temperature the digital message board becomes obscure and unreadable. tires needing to be replaced often. emissions problems, truly the list goes on. in fact, the reason i'm posting this complaint is because i have the time to. my car is sitting outside and will not start. possibly fuel pump/sensor- a $700 repair. i'm tired and have reached my limit with the numerous problems, truly. personally feel injured after sustaining such unfair treatment and inconvenience after numerous attempts to negotiate repairs. prayerfully expecting recalls and full restitution for the money tied up in this vehicle, be it from the manufacturer or dealership. all documentation of service available upon request. the integrity of mb along with its reputation has proven not to be one of it long stated history. sadly, i am disappointed. *tr | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 08/21/2005 | 54452 | 1 | 08/15/2002 |
| I own a 2002 mercedes benz c320 with less than 55,000 miles. on sat. aug. 20, 2005 while opening my trunk with the remote i heard a strange sound coming from the trunk assembly. the very next day i went shopping and went to place my items in the trunk and heard the same sound again. this time when i go to close the trunk it would not latch. i call mb 1-800 service, however, they didn't want to come because they were not sure they would be able to repair it and still have to charge me for coming. so i then had to try to hold the trunk down with what i had in the trunk which wasn't much. while traveling on the freeway the trunk lid sprung open which to me was very dangerous because i had to try to maneuver my way across lanes of traffic with a trunk lid up blocking my view. i took the car to the dealership and the service guy himself said he did not know why the assembly broke. the trunk is not something one uses everyday so i do not understand why it broke especially considering the fact that the car is 3 years old. this simply should not have happened. also, i checked the different mb forums and it appears that others have had some form of problem with their trunks along with a laundry list of other malfunctions. i now have to pay $ 350.00 parts and labor for something i believe is a manufacturer defect. | |||