Mercedes Benz C320 2004

Model C320 made in 2004 by Mercedes Benz got 21 consumer complains as well as 9 service bulletins. Consumer complaints with reference, among others things, to electrical system and electronic stability control. Technical service bulletines regarding air bags and electrical system.

Model 2004

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
PB-91-60-53A02/27/200910028586Mercedes vehicle: the srs indicator lamp is illuminated and code b1058 and b2dbo are stored, replace the srs control unit. models 203 and model 209. model years unknown. *pe05/11/2009
ELECTRICAL SYSTEM
PB-91-60-53A02/27/200910028586Mercedes vehicle: the srs indicator lamp is illuminated and code b1058 and b2dbo are stored, replace the srs control unit. models 203 and model 209. model years unknown. *pe05/11/2009
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
200801000102/20/20082008010001A10024362Mercedes-benz - check catalytic converters and replace if necessary - models 203, 209, 211, 215, 230 - model years 2004-2005. *nj update 8/7/2008. *pe04/09/2008
EXTERIOR LIGHTING - HEADLIGHTS
PB-82-10-376F02/06/200910028585Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. a function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). model years uknown. *pe05/11/2009
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
47003605/01/2009PB-47-00-36B10016670Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. this may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in09/27/2005
SERVICE BRAKES, AIR - ANTILOCK
PB-42-30-10301/13/200910028624Mercedes vehicle: the anti-lock brake system (abs) return flow pump running without control with corresponding fault code c1401, clean and insulated the connector for the return flow pump relay. models 202 and 208. model years unknown.05/12/2009
SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE
PB-42-30-10301/13/200910028624Mercedes vehicle: the anti-lock brake system (abs) return flow pump running without control with corresponding fault code c1401, clean and insulated the connector for the return flow pump relay. models 202 and 208. model years unknown.05/12/2009
SERVICE BRAKES, ELECTRIC
LI-43-1008/03/201010034988Mercedes benz (daimler): unsatisfactory brake servo assistance after a cold start, primarily when maneuvering. low vacuum in the intake manifold due to wide open throttle valve. retrofit electric brake booster vacuum pump (m56). model 2002/04/2011
STEERING - RACK AND PINION
46204612/04/2008SB-46-20-46A10020460Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe10/23/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
07/02/2009600001
 I own a 2004 mb c320 and i have noticed that when it reached 40,000 miles the car itself started malfunctioning from the rear window shade wouldn't go down for which i only use occasionally; the air conditioning would turn on and off; the temp gauge is inaccurate; the passenger visor came off; the center console wouldn't shut close and the. i went to mb for the yearly service- april 2009 and they wanted $1300.00 for the window shade; i think $500 for the center console and $125 for the visor. and they also wanted $800 for the diagnostic check for the blower and i have to pay whatever parts that needs replacing. now the car is almost 60,000 miles and the check engine light came last week. i notice the light comes on when i start the engine and it fails to turnover. the check engine light would eventually go out. the same thing happened again yesterday when it didn't start the first time, the cel came on. i checked the gas cap and it looks tight to me. i have also noticed that the radiator would make a very loud and unusual noise when the car is stopped. i thought i made a right decision of buying a mercedes benz due to the fact the car have a great reputation. with the economy nowadays and the amount of money the mb service are charging i think it's ridiculous for a fairly new car. *tr
ELECTRONIC STABILITY CONTROL
09/02/201055000
 I have a 2004 mercedes c320 that incorrectly thought that it needed to cut power to the vehicle when i was turning to the left. it did this several times, i would guess about 6 or 7, from the time i left my house until i turned around and parked it in the garage less than 1/2 mile driving distance. these were not all complete left turns, most were curves to the left. my wife took it to the dealer later that day, and decided not to have it looked into because it did not do it to her and the car was performing as designed also she decided she did not want to pay for a diagnostic that would not produce any faults. it has not done it since, about 2 weeks now, but i continue to be concerned that it will recur in a more serious situation. the dealer keeps saying that the car is working properly because the warning light came on and the vehicle cut power as it should when it detects one of several conditions that would cause loss of control. the only problem with this is that there was no condition to cause loss of control. the tires were not about to spin and the yaw or whatever it is was normal. the dealer also keeps suggesting that i disenguage the esc if i do not want it. i think this is irresponsibile advise, the esc is a very important safety device that i do not really want to disenguage, but i also do not want it to enguage incorrectly in a critical situation.
ENGINE AND ENGINE COOLING - COOLING SYSTEM
07/02/2009600001
 I own a 2004 mb c320 and i have noticed that when it reached 40,000 miles the car itself started malfunctioning from the rear window shade wouldn't go down for which i only use occasionally; the air conditioning would turn on and off; the temp gauge is inaccurate; the passenger visor came off; the center console wouldn't shut close and the. i went to mb for the yearly service- april 2009 and they wanted $1300.00 for the window shade; i think $500 for the center console and $125 for the visor. and they also wanted $800 for the diagnostic check for the blower and i have to pay whatever parts that needs replacing. now the car is almost 60,000 miles and the check engine light came last week. i notice the light comes on when i start the engine and it fails to turnover. the check engine light would eventually go out. the same thing happened again yesterday when it didn't start the first time, the cel came on. i checked the gas cap and it looks tight to me. i have also noticed that the radiator would make a very loud and unusual noise when the car is stopped. i thought i made a right decision of buying a mercedes benz due to the fact the car have a great reputation. with the economy nowadays and the amount of money the mb service are charging i think it's ridiculous for a fairly new car. *tr
EQUIPMENT
07/02/2009600001
 I own a 2004 mb c320 and i have noticed that when it reached 40,000 miles the car itself started malfunctioning from the rear window shade wouldn't go down for which i only use occasionally; the air conditioning would turn on and off; the temp gauge is inaccurate; the passenger visor came off; the center console wouldn't shut close and the. i went to mb for the yearly service- april 2009 and they wanted $1300.00 for the window shade; i think $500 for the center console and $125 for the visor. and they also wanted $800 for the diagnostic check for the blower and i have to pay whatever parts that needs replacing. now the car is almost 60,000 miles and the check engine light came last week. i notice the light comes on when i start the engine and it fails to turnover. the check engine light would eventually go out. the same thing happened again yesterday when it didn't start the first time, the cel came on. i checked the gas cap and it looks tight to me. i have also noticed that the radiator would make a very loud and unusual noise when the car is stopped. i thought i made a right decision of buying a mercedes benz due to the fact the car have a great reputation. with the economy nowadays and the amount of money the mb service are charging i think it's ridiculous for a fairly new car. *tr
EQUIPMENT ADAPTIVE
07/02/2009600001
 I own a 2004 mb c320 and i have noticed that when it reached 40,000 miles the car itself started malfunctioning from the rear window shade wouldn't go down for which i only use occasionally; the air conditioning would turn on and off; the temp gauge is inaccurate; the passenger visor came off; the center console wouldn't shut close and the. i went to mb for the yearly service- april 2009 and they wanted $1300.00 for the window shade; i think $500 for the center console and $125 for the visor. and they also wanted $800 for the diagnostic check for the blower and i have to pay whatever parts that needs replacing. now the car is almost 60,000 miles and the check engine light came last week. i notice the light comes on when i start the engine and it fails to turnover. the check engine light would eventually go out. the same thing happened again yesterday when it didn't start the first time, the cel came on. i checked the gas cap and it looks tight to me. i have also noticed that the radiator would make a very loud and unusual noise when the car is stopped. i thought i made a right decision of buying a mercedes benz due to the fact the car have a great reputation. with the economy nowadays and the amount of money the mb service are charging i think it's ridiculous for a fairly new car. *tr
LATCHES/LOCKS/LINKAGES
09/01/201069000
 Tl- the contact owns a 2004 mercedes benz c320. while parked the front passengers seat door handle broke while the passenger attempted to open the door. the vehicle was taken to the dealer and the technician advised the contact to call the manufacturer and stated they had the same failure in other 2004 mercedes c320. the contact filed a complaint with the manufacturer and they denied a request to repair the vehicle at there expense. the vehicle was not repaired. the approximate failure mileage was 69,000. ds
STRUCTURE
03/01/20121
 2004 mercedes benz c320. consumer writes in discontent regarding mercedes benz corporation and issues with headliner and rear sail panels that were not properly placed back in the vehicle. *tgw the windshield and rear glass were replaced several years ago because they were deemed defective. the consumer stated after the warranty work was completed, she began to experience problems with the vehicle and soon discovered the work that was performed was shoddy. *jb
TIRES
07/13/2008380001
 Incident description = goodyear tire had an interior wall tear that cause sudden deflation suggesting a defect in the manufacturer of this tire.....the tire was purchased from the tire rack september 2007 (less than one year ago) and had less than 10,000 miles of normal suburban driven...the technician upon review of the images of the tire stated nothing to worry about. *tr
VISIBILITY
03/01/20121
 2004 mercedes benz c320. consumer writes in discontent regarding mercedes benz corporation and issues with headliner and rear sail panels that were not properly placed back in the vehicle. *tgw the windshield and rear glass were replaced several years ago because they were deemed defective. the consumer stated after the warranty work was completed, she began to experience problems with the vehicle and soon discovered the work that was performed was shoddy. *jb
07/02/2009600001
 I own a 2004 mb c320 and i have noticed that when it reached 40,000 miles the car itself started malfunctioning from the rear window shade wouldn't go down for which i only use occasionally; the air conditioning would turn on and off; the temp gauge is inaccurate; the passenger visor came off; the center console wouldn't shut close and the. i went to mb for the yearly service- april 2009 and they wanted $1300.00 for the window shade; i think $500 for the center console and $125 for the visor. and they also wanted $800 for the diagnostic check for the blower and i have to pay whatever parts that needs replacing. now the car is almost 60,000 miles and the check engine light came last week. i notice the light comes on when i start the engine and it fails to turnover. the check engine light would eventually go out. the same thing happened again yesterday when it didn't start the first time, the cel came on. i checked the gas cap and it looks tight to me. i have also noticed that the radiator would make a very loud and unusual noise when the car is stopped. i thought i made a right decision of buying a mercedes benz due to the fact the car have a great reputation. with the economy nowadays and the amount of money the mb service are charging i think it's ridiculous for a fairly new car. *tr

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