Mercedes Benz Cl Class 2004

Model Cl Class made in 2004 by Mercedes Benz got 16 consumer complains there are 4 recalls as well as 14 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and exterior lighting. Technical service bulletines regarding engine and engine cooling, equipment and latches/locks/linkages. There were some recalls concerningelectrical system, engine and engine cooling and interior lighting.

Model 2004

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
08V303000MERCEDES-BENZ USA, LLC.from 05/01/2004 to 05/31/2004V (Vehicle)40408/30/2008MFRMERCEDES-BENZ USA, LLC.07/07/200807/09/2008
Defect SummaryMercedes-benz is recalling my 2006-2008 m-class, r-class, my 2005-2009 slk-class, my 2005-2008 c-class, my 2003-2004 and 2006-2008 clk-class, my 2003-2008 e-class, my 2004 and 2008 cl-class, my 2008 cls-class, my 2004 and 2007-2008 s-class, my 2003 g-class, and my 2003-2004, 2006 and 2009 sl-class vehicles. a software calibration number (scn) coding received on the affected vehicles during a recent workshop visit was incorrect. depending on the model year and model affected, the results of an incorrect scn coding can affect a number of vehicle safety and emission functions including the following types of functions: (1) the fuel gauge readings may be incorrect; (2) a stuck fuel-level sensor may not be displayed in the instrument cluster; (3) the obd system may cause the check engine light to illuminate incorrectly; and, (4) the speedometer may be out of tolerance.
Consequence SummaryIn the event of a vehicle crash, the electrical fuel pump may not receive a crash signal that is required for the fuel pump to disconnect and prevent future fuel delivery as designed.
Corrective SummaryDealers will recode the scn free of charge. the recall began on august 30, 2008. owners may contact mercedes-benz at 1-800-367-6372.
NotesMercedes-benz recall no. 2008 070001.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
ENGINE AND ENGINE COOLING
07V263000MERCEDES-BENZ USA, LLC. V (Vehicle)1992407/02/2007MFRMERCEDES-BENZ USA, LLC.06/12/200706/25/2007
Defect SummaryOn certain vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high pressure distribution hose due to extensive exposure to humidity causing deterioration of the hose.
Consequence SummaryThis may result in abc hydraulic fluid leakage near the catalytic converter. leaking fluid may come in contact with hot engine components and lead to a possible fire.
Corrective SummaryDealers will install new corrosion resistant abc high pressure distribution hose. the recall began on july 2, 2007. owners may contact mercedes-benz at 1-800-367-6372.
NotesMercedes-benz recall no. 207060002.customers may also contact the national highway traffic safety administration
INTERIOR LIGHTING
06V028000MERCEDES-BENZ USA, LLC.from 05/01/2004 to 09/30/2004V (Vehicle)3691109/29/2006ODIMERCEDES-BENZ USA, LLC.02/02/200602/02/2006
Defect SummaryOn certain vehicles, the instrument cluster is experiencing electrical malfunctions. the instrument cluster contains gauges and indicators that must be illuminated whenever the vehicle is in operation.
Consequence SummaryDue to inadequate illumination, the driver will be unable to read the gauges and indicators, such as the speedometer, which could increase the risk of a crash.
Corrective SummaryDealers will replace the instrument cluster modules. the recall will be conducted in phases. phase i was mailed out to approximately 7,500 owners on september 29, 2006. phase ii and phase iii is scheduled for december 2006. owners may contact mercedes-benz at 1-800-367-6372.
NotesCustomers may also contact the national highway traffic safety administration
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
04V285000MERCEDES-BENZ USA, LLC.from 05/01/2003 to 10/31/2003V (Vehicle)1669008/17/2004MFRMERCEDES-BENZ USA, LLC.06/09/200406/24/2004
Defect SummaryOn certain vehicles, the trunk lid springs could fail in the closed trunk lid position.
Consequence SummaryIf the trunk lid is manually lifted, it may not remain in the up position and could cause injury if it comes down while someone is reaching into the trunk.
Corrective SummaryDealers will replace both trunk lid springs. the recall began august 17, 2004. owners should contact mercedes- benz at 1-800-367-6372.
NotesMercedes-benz recall no. 2004 050015.customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
200407001208/01/200410009820Replacement of abc pressure supply valve unit hydraulic line. *tt10/25/2004
EQUIPMENT
828544303/30/200510014593Comand head unit disc drive malfunctions at low temperatures. various models including mercedes-benz model 215, and 220 2004 and 2005. *tt05/04/2005
828543404/05/20058285434A10012831Comand head unit hangs at the star symbol when booting up. *tt updated *eh03/31/2005
828543302/02/200510012832Sd flash telematics cd stuck in comand head unit when performing a software update. *tt03/31/2005
8285326A04/07/200410007195Comand intermittently inoperative. model 220 also included. *tt06/03/2004
EQUIPMENT - ELECTRICAL
820030009/17/20048200300A10010129Diagnostic enhancement. 220/215 comand enhanced diagnostic assistance center edac. *tt11/04/2004
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
829532204/01/20048295322A10007590Tele aid not active displayed in instrument cluster. *tt07/02/2004
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
200405001508/17/200410009891The trunk lid springs could fail in the closed trunk lid position due to extensive exposure to very high temperatures. voluntary recall campaign. cover letter, recall campaign bulletin and letter to owners. *tt literature from warrant11/01/2004
PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE
42204909/14/200410010134Noises from parking brake cable. *tt11/04/2004
POWER TRAIN
200602000801/01/2007200602000810019822Inspect transmission pilot bushing at electrochydraulic unit and replace if necessary. the transmission pilot bushing may have been installed on the control units with non-tempered sealing rings which may cause a small leak to occur. *t05/02/2006
27606412/13/200510018931Learning in selection range sensor not possible after ehs replacement. *tt01/25/2006
POWER TRAIN - AUTOMATIC TRANSMISSION
27605303/10/200510014548Rough downshifting when accelerating. *tt various models including 2005 mercedes-benz 219 and 220. *tt05/04/2005
SUSPENSION
01010408/31/200410009985The high pressure hydraulic distribution hose of the active body control (abc) may deteriorate over time due to excessive exposure to humidity and high temperatures. voluntary recall campaign of active body control (abc) (12 cylinder only)11/03/2004
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
88703903/16/200510014583Seal between exterior rear view mirror housing and door. *tt05/04/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1
ELECTRICAL SYSTEM
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1
04/10/200510000402/17/2004
 Car would not start and could not get the car in gear. the car has been in the dealers shop for repair 4 times to fix the same problem. currently the car is running. negociating with mbz to buy the car back.
EXTERIOR LIGHTING
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1
SEAT BELTS
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1
SEATS
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1
STEERING
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1
TIRES
07/16/201188000
 Tl-the contact owns a 2004 mercedes benz cl. the contact stated while driving 65 mph the right front tire blew out causing the vehicle to go down an embankment. there were no injuries but the vehicle was total. the police was called and a report is available if needed. the road was dry and the weather was clear no other road hazard. the estimated mileage on the tires was 16,000 and the remaining tread depth was 5/16 in. the tire pressure was the proper inflation. the tire was a michelin primacy mxv4 tl, sze 225/55r17 and dot#898kef1x4707. the manufacturer was contacted and stated he should return the tire to them. they will be sending out some paper work for him to mail the tire back to them. the vehicle mileage was 88,000...mw
VEHICLE SPEED CONTROL
11/07/201142809
 Tl-the contact owns a 2004 mercedes benz cl500. the contact was entering a parking space when the vehicle abnormally accelerated, causing him to crash into the bumper of another vehicle. there were damages to the front of the vehicle and the contact's insurance company was notified of the crash. there were no injuries. the dealer was notified of the failure and the contact was awaiting repairs. the manufacturer was not notified. the failure mileage was 42,809. kmj
11/07/201142809
 Tl-the contact owns a 2004 mercedes benz cl500. the contact stated while parking there was sudden acceleration causing his vehicle to crash into the bumper of another vehicle. there was damages to the front of the vehicle and the insurance company was notified. there were no damage to the other vehicle and no one was injured. the weather was not a factor. the dealer was notified and they will repair the vehicle. the manufacturer was not notified. the failure mileage was 42,809. mw
VISIBILITY - REAR WINDOW WIPER/WASHER
05/02/200837000
 I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. the salesman showed me the carfax report which showed no prior problems. so, i bought the vehicle w/ an extended warranty. however, 2 weeks after i purchased the car, i experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1

Car dealers selling


StateCityZipNamePhone
CANEW PORT BEACHFLETCHER JONES MECEDES