Mercedes Benz Cl500 2000
Model Cl500 made in 2000 by Mercedes Benz got 2 consumer complains, 1 investigation there is 1 recall as well as 16 service bulletins. Consumer complaints with reference, among others things, to electrical system, interior lighting. Technical service bulletines regarding digital instrument panel, electrical system and engine and engine cooling. The car had one investigation (engine and engine cooling). There was one recall concerning exterior lighting .
Model 2000
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | ||||||||||||||||
| 01V247000 | MERCEDES-BENZ USA, LLC. | from 09/14/1999 to 02/02/2000 | V (Vehicle) | 613 | 10/15/2001 | MFR | MERCEDES-BENZ USA, LLC. | 08/01/2001 | 08/01/2001 | 571 | 108 | |||||
| Defect Summary | Vehicle description: passenger vehicles. these vehicles fail to conform with the requirements of fmvss no. 108, lamps, reflective devices, and associated equipment. when the low beam headlamps are activated, the xenon lamps are aimed to illuminate the road surface. in the high beam mode the light from the xenon bulbs are redirected and additional halogen bulbs also illuminate when the high beams are activated. when this occurs, the combination of xenon bulb and halogen bulb exceed the permitted light output. | |||||||||||||||
| Consequence Summary | Drivers in incoming vehicles may experience increased glare from the high beam lighting which could result in the potential for a crash. | |||||||||||||||
| Corrective Summary | Dealers will modify the aim of the halogen headlamp bulbs in the high beam mode. owner notification began october 15, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| TB-82-10-668 | 01/07/2009 | 10028665 | Mercedes: warning message right low beam- check bulb; or left low beam-check bulb in instrument cluster. due to the fact that the xenon burner may not be ignited on first attempt due to tolerances in ignition voltage. model years unkn | 05/13/2009 | |
| ELECTRICAL SYSTEM | |||||
| SB-32-22-78 | 05/06/2009 | SB-32-22-78A | 10028686 | Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09. | 05/14/2009 |
| TB-82-10-668 | 01/07/2009 | 10028665 | Mercedes: warning message right low beam- check bulb; or left low beam-check bulb in instrument cluster. due to the fact that the xenon burner may not be ignited on first attempt due to tolerances in ignition voltage. model years unkn | 05/13/2009 | |
| 325029 | 03/31/2009 | PB-32-50-29A | 10016687 | Abc visit workshop displayed in instrument cluster and hydraulic fluid leakage. *tt updated 5/14/09. models 215, 220 and 230. model years unknown. *pe | 09/27/2005 |
| ELECTRICAL SYSTEM - WIRING | |||||
| SB-32-22-78 | 05/06/2009 | SB-32-22-78A | 10028686 | Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09. | 05/14/2009 |
| PB-54-18-208 | 12/15/2008 | 10028627 | Mercedes: display in instrument cluster air suspension or abc service required is displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. models 215.3 and 220. model years unknown. | 05/12/2009 | |
| ENGINE AND ENGINE COOLING | |||||
| LI32-50 | 01/20/2011 | 10037917 | Mercedes-benze: there is a leakage at the press-fit sleeve of a pulsation damper. this is caused by high heat entering the system or tension in the line. *rm | 06/07/2011 | |
| LI32-50 | 01/20/2011 | 10037917 | Ready | 06/07/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PB-54-18-208 | 12/15/2008 | 10028627 | Mercedes: display in instrument cluster air suspension or abc service required is displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. models 215.3 and 220. model years unknown. | 05/12/2009 | |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| 470036 | 05/01/2009 | PB-47-00-36B | 10016670 | Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. this may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in | 09/27/2005 |
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| PB-42-45-107 | 03/20/2009 | 10028684 | Mercedes: esp service required displayed in instrument cluster. also includes 4matics, bi turbos and kompressors. models 215 and 220. model years unknown. *pe | 05/14/2009 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||||
| PB-42-45-107 | 03/20/2009 | 10028684 | Mercedes: esp service required displayed in instrument cluster. also includes 4matics, bi turbos and kompressors. models 215 and 220. model years unknown. *pe | 05/14/2009 | |
| STEERING | |||||
| 20-P-053398 | 03/12/2012 | 10044181 | Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js | 05/17/2012 | |
| STEERING - RACK AND PINION | |||||
| 462046 | 12/04/2008 | SB-46-20-46A | 10020460 | Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe | 10/23/2006 |
| SUSPENSION | |||||
| PB-54-18-208 | 12/15/2008 | 10028627 | Mercedes: display in instrument cluster air suspension or abc service required is displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. models 215.3 and 220. model years unknown. | 05/12/2009 | |
| PB-32-50-35C | 02/22/2008 | 10028626 | Mercedes: the vehicle's suspension level randomly lowering while driving and/or rapid sporadic level changes shortly after stopping the vehicle, replace the body acceleration sensors. models 215.3, 220, and 230. model years unknown. | 05/12/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | ||||||
| PE03058 | MERCEDES-BENZ USA, LLC. | 12/17/2003 | 04/22/2004 | ENGINE CRANKSHAFT PULLEY FAILURE | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.the subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).there have been no crashes or injuries related to the alleged defect.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see summary report attached for further detail. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/05/2006 | 54118 | 2 | 10/13/1999 |
| Dt*: the contact stated the instrument cluster did not illuminate properly on two occasions. the vehicle was taken to the dealer, who determined the instrument cluster needed to be replaced. there was a nhtsa recall #06v028000 regarding interior lighting. the vehicle was not included in the recall due to the vin. the vehicle was not repaired due to the part availability. the contact has been waiting over a month for the part to be available for repair.*ak updated 10/31/2006 - the instrument cluster blacked out plus there were additional electrical faulures. the new cluster that the dealer cclamed was needed was not covered under recall. *nm | |||
| INTERIOR LIGHTING | |||
| 09/05/2006 | 54118 | 2 | 10/13/1999 |
| Dt*: the contact stated the instrument cluster did not illuminate properly on two occasions. the vehicle was taken to the dealer, who determined the instrument cluster needed to be replaced. there was a nhtsa recall #06v028000 regarding interior lighting. the vehicle was not included in the recall due to the vin. the vehicle was not repaired due to the part availability. the contact has been waiting over a month for the part to be available for repair.*ak updated 10/31/2006 - the instrument cluster blacked out plus there were additional electrical faulures. the new cluster that the dealer cclamed was needed was not covered under recall. *nm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| WA | SEATTLE | 98122 | PHIL SMART | 206-324-2500 |