Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| SB-2008070002 | 08/01/2008 | 10028026 | Mercedes: replace v belt upper guide pulley. the v belt upper guide pulley optimized for noise reduction is available. the dealer will replace upper guide pulley at the next workshop visit. *pe | 02/27/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 09/18/2009 | 22000 | 4 | |
| Car made noise & stopped suddenly in the middle of the road, oil leakage happened before 30,000 mileage ,driveway full of oil leakage ,took to the dealer, initially could not find any defect ,after insisting that there is definitely a problem, they called me & said there is some tube needs to be changed ,stopped again in the middle of the road ,stopped again in the middle of the road without any warning sign, stopped again ,mercedes roadside assistance came & changed the batteries ,again stopped in the middle of the road within 3months of changing the battery.total 4 times car stopped without any warning .i feel it is very dangerous & it can cause major accident & i am afraid now to drive the car because it can stop again & any car can hit me from behind. .i am afraid it is unsafe to drive .i called mercedes customer service on 9/6/12 & made a complaint regarding this matter & also told them that they sold me a lemon car. every time it was towed to mercedes service center & i paid lots of money every time it got fixed ,almost i paid $ 9227.25 ,within 55,000 miles since i bought the car as a new in 2007 .i been telling the service people there is definitely major problems in the car otherwise why should it breakdown on me before even 50,000miles .i told them that they sold me a lemon car .but they keep giving me excuse .finally i could not take it anymore since it broke down again after changing the battery in may 14th, i called the customer service & made a complaint . i told them that every time i take the car to service with this problems they gave me excuses & fix some parts & the receipts does not say anything about my complaints . car stopped suddenly 4 times without any warning sign before even it reached 50,000 mileage . i have bought 4 mercedes benz before from the same dealer ,never had any problems . *tr | |||
| 09/18/2009 | 22000 | ||
| Car made noise & stopped suddenly in the middle of the road, oil leakage happened before 30,000 milage ,driveway full of oil leakage ,took to the dealer, initially could not find any defect ,after insisting that there is definitely a problem, they called me & said there is some tube needs to be changed ,stopped again in the middle of the road ,stopped again in the middle of the road without any warning sign, stopped again ,mercedes roadside assistance came & changed the batteries ,again stopped in the middle of the road within 3months of changing the battery.total 4 times car stopped without any warning .i feel it is very dangerous & it can cause major accident & i am afraid now to drive the car because it can stop again & any car can hit me from behind. .i am afraid it is unsafe to drive .i called mercedes customer service on 9/6/12 & made a complaint regarding this matter & also told them that they sold me a lemon car. every time it was towed to mercedes service center & i paid lots of money every time it got fixed ,almost i paid $ 9227.25 ,within 55,000 miles since i bought the car as a new in 2007 .i been telling the service people there is definitely major problems in the car otherwise why should it breakdown on me before even 50,000miles .i told them that they sold me a lemon car .but they keep giving me excuse .finally i could not take it anymore since it broke down again after changing the battery in may 14th, i called the customer service & made a complaint . i told them that every time i take the car to service with this problems they gave me excuses & fix some parts & the receipts does not say anything about my complaints . car stopped suddenly 4 times without any warning sign before even it reached 50,000 milage . i have bought 4 mercedes benz before from the same dealer ,never had any problems . | |||