Mercedes Benz Cls500 2007

Model Cls500 made in 2007 by Mercedes Benz got 12 consumer complains as well as 22 service bulletins. Consumer complaints with reference, among others things, to air bags and steering. Technical service bulletines regarding electrical system and engine and engine cooling.

Model 2007

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - WIRING
SC-201207000209/01/201210048279Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. models 2005-2011 164, 171, 203, 204, 207, 20912/17/2012
SC-201207000209/01/2012SC-2012070002A10048279Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. models 2005-2011 164, 171, 203, 204, 207, 20912/17/2012
200706000106/01/200710022555Check starter wiring harness routing and re-route if necessary (m273 engine). *kb08/20/2007
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
SB-200807000208/01/200810028026Mercedes: replace v belt upper guide pulley. the v belt upper guide pulley optimized for noise reduction is available. the dealer will replace upper guide pulley at the next workshop visit. *pe02/27/2009
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
200702000406/01/200710022553Install support for intake manifold switchover flap (m156 engine). *kb08/20/2007
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
47003605/01/2009PB-47-00-36B10016670Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. this may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in09/27/2005
POWER TRAIN - AUTOMATIC TRANSMISSION
SB-200812000812/01/200810030904Mercedes benz: models 203, 209, 211, 219,230, and 463; model years 2005-2007. replace pilot bushing at electrohydraulic unit. daimler ag has determined that on affected vehicles the transmission pilot bushing may leak. dealer will repla12/18/2009
SEAT BELTS
40-P-05279404/20/201210044222Mercedes benz: front or rear seat belt does not roll up correctly. dirt deposits on the seat belt guide due to soiled seat belt. also included models 169, f cell, 246, and 231. no model years given. *js05/23/2012
SERVICE BRAKES, AIR
PB-42-46-10212/19/200810028644Mercedes: vehicle fails star diagnosis test; inspect brake system for air. models 230, 219, and 211. model years 2003-2009. *pe05/12/2009
SERVICE BRAKES, HYDRAULIC
PB-42-46-10212/19/200810028644Mercedes: vehicle fails star diagnosis test; inspect brake system for air. models 230, 219, and 211. model years 2003-2009. *pe05/12/2009
SERVICE BRAKES, HYDRAULIC - FLUID
200804000405/01/200810026082Mercedes benz: models 211 and 219 (e and cls models). replace brake fluid reservoir cap and covering. *pe09/29/2008
STEERING
20-P-05339803/12/201210044181Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js05/17/2012
C1A-07110111/01/200710025461Replace steering angle sensor. erase any stored dtc codes as described in the procedure just prior to retail sale. *pe08/12/2008
STEERING - RACK AND PINION
46204612/04/2008SB-46-20-46A10020460Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe10/23/2006
SUSPENSION - FRONT - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-32-25-8211/19/201010037408Ready05/23/2011
SUSPENSION - REAR - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/09/201083000
 I have a 2007 mercedes cls 550. my headrest have deployed for so reason on at least four seperate occassions. when the headrest deploys it hits me in the back of the head. it has happened 2x while driving on the freeway and 2x while backing up. the dealership has repaired the headrest on at least four seperate occassions. including keeping the vehicle for almost a month and half. that repair was just a few months ago. last week while driving on the fwy, the headrest deployed again for no reason and struck me in the back of the head. i believe this is a defect and a safety concern. in additon, my vehicle steering wheel started peeling a year ago. this paint comes off on my hands and can end up in my eyes, nose and mouth. i am conceerned about the contents of the paint. mercedes refuses to replace my steering wheel or repair it. when the peeling first occurred the dealership ordered me a new steering wheel and said that it was a problem with some of the models. when i returned to the dealership to have the steering wheel installed, after the dealership had ordered a new one, they then said that i was out of warranty and mercedes refused to cover the cost. my vehicle was starmarked and i had an extended warranty to 100,000 miles. at the time of the peeling my vehicle had about 54,000 miles. i am not sure of the contents of the paint. however, i don't feel that the steering wheel should be peeling and the contents coming off on my hands.
STEERING
09/09/201083000
 I have a 2007 mercedes cls 550. my headrest have deployed for so reason on at least four seperate occassions. when the headrest deploys it hits me in the back of the head. it has happened 2x while driving on the freeway and 2x while backing up. the dealership has repaired the headrest on at least four seperate occassions. including keeping the vehicle for almost a month and half. that repair was just a few months ago. last week while driving on the fwy, the headrest deployed again for no reason and struck me in the back of the head. i believe this is a defect and a safety concern. in additon, my vehicle steering wheel started peeling a year ago. this paint comes off on my hands and can end up in my eyes, nose and mouth. i am conceerned about the contents of the paint. mercedes refuses to replace my steering wheel or repair it. when the peeling first occurred the dealership ordered me a new steering wheel and said that it was a problem with some of the models. when i returned to the dealership to have the steering wheel installed, after the dealership had ordered a new one, they then said that i was out of warranty and mercedes refused to cover the cost. my vehicle was starmarked and i had an extended warranty to 100,000 miles. at the time of the peeling my vehicle had about 54,000 miles. i am not sure of the contents of the paint. however, i don't feel that the steering wheel should be peeling and the contents coming off on my hands.