Mercedes Benz Cls550 2012

Model Cls550 made in 2012 by Mercedes Benz got 9 consumer complains there is 1 recall as well as 1 service bulletin. Consumer complaints with reference, among others things, to power train, service brakes and steering. Technical service bulletines regarding digital instrument panel. There was one recall concerning latches/locks/linkages .

Model 2012

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
12V533000Mercedes-Benz USA, LLC.from 12/01/2011 to 12/13/2011V (Vehicle)23MFRMercedes-Benz USA, LLC.11/06/201211/09/2012
Defect SummaryMercedes-benz is recalling certain model year 2012 cls550 and cls550 4matic vehicles, manufactured december 01, 2011, through december 13, 2011. the bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
Consequence SummaryThe reduced torque of the striker bolts might lead to a loosening of the bolts. if two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. if this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Corrective SummaryMercedes-benz will notify owners, and dealers will check and retighten the bolts as necessary. the recall campaign is expected to begin in december 2012. owners may contact mercedes-benz at 1-800-367-6372.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
DIGITAL INSTRUMENT PANEL
LI82-95-P05440608/10/201210046379Xentry (mercedes): after taking vehicle out transport mode, instrument cluster displays message sos mbrace service not activated. models 2013 166, 172, 204, 207, 212, 218, 231, 463. *pe10/11/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/04/20129801
 While driving 45 mph, the brakes were applied however, the vehicle would not decelerate. in addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. the vehicle was towed to the dealer for diagnosis. t the manufacturer has been contacted and stated that they would look into the issue. the failure and the current mileage was 980. *tr
SERVICE BRAKES
10/04/20129801
 While driving 45 mph, the brakes were applied however, the vehicle would not decelerate. in addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. the vehicle was towed to the dealer for diagnosis. t the manufacturer has been contacted and stated that they would look into the issue. the failure and the current mileage was 980. *tr
10/04/2012980
 While driving 45 mph, the brakes were applied however, the vehicle would not decelerate. in addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. the vehicle was towed to the dealer for diagnosis. t the manufacturer has been contacted and stated that they would look into the issue. the failure and the current mileage was 980.
STEERING
10/04/20129801
 While driving 45 mph, the brakes were applied however, the vehicle would not decelerate. in addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. the vehicle was towed to the dealer for diagnosis. t the manufacturer has been contacted and stated that they would look into the issue. the failure and the current mileage was 980. *tr
10/04/2012980
 While driving 45 mph, the brakes were applied however, the vehicle would not decelerate. in addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. the vehicle was towed to the dealer for diagnosis. t the manufacturer has been contacted and stated that they would look into the issue. the failure and the current mileage was 980.