Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - TRUNK LID | |||||
| 885040 | 04/05/2005 | 10015071 | Trunk lid opens or closes too quickly while operating with remote trunk lid control button. *tt | 05/17/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/01/2002 | 70000 | 1 | |
| Dashboard cracks on my 1997 mercedes e420 sedan. cracks have been apparent for 18 months; dealer and regional service rep decline to replace/repair. similar cracks have been widely reported in mercedes e-class sedans in model years 96-00. cracks are around passenger airbag door. wonder if this compromises the airbag system in any way? *nlm | |||
| STRUCTURE - BODY - DOOR | |||
| 1 | 09/12/1996 | ||
| Door would not open occasionally because of door lock failure. yh | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/15/2008 | 144000 | 1 | |
| I have a 1997 e420 mercedes that my wife and our one month old baby drive daily. well she told me she heard some strange noises coming from the wheel area of the front left tire. i told her that she better let us have it checked out before driving the car anymore. i took the car to my mechanic and he found that the spring perch was hanging on the frame by a thread of metal. fortunately no one was hurt and no accident occurred. as it turns out this has happened to a number of cars like mine, it should be something that is recalled with out a doubt. someone else's wife and baby could have been in a major accident if they did not have the sense to get this checked out. *tr | |||
| 11/20/2006 | 1 | ||
| Spring perches on the front suspension has rusted and are falling apart. this is a serious safety threat and if the perches break while driving, people can get killed. local mercedes dealership is refusing to repair or even inspect the problem and is telling me there is nothing they can do. rust on the frame weld in any car is not acceptable, i am deeply disappointed by the lack of quality and lack of support from mercedes-benz!!!*jb | |||
| 09/10/2004 | 2 | 08/24/2004 | |
| Removed left front wheel and found upper suspension spring perch breaking away from body, could see possible loss of steering. no incident yet but an accident avoided. dealer has this particular part in stock and asked if it had come apart yet because they had seen it before.*ak | |||
| 11/15/2002 | 64000 | 1 | 03/15/1999 |
| Severe rust damage to front passenger suspension component and front frame rail. rust hole big enough to put a human fist into. approximately $3000 in rust repairs, on a car with less than 67,000 miles on it. *jb | |||