Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 11/08/2001 | 1 | 04/01/2000 | |
| Consumer stated steering wheel was rubbing/squeaking when making turns, the dealer replaced the power steering gear box and steering rack. *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/28/2009 | 130000 | 3 | |
| Tl*the contact owns a 2000 mercedes benz e class 320 wagon which was purchased used in march 2003. he stated that while driving at speeds of less than 40 mph, the contact thought he had run over something and there was a violent vibration in the steering wheel. then, while making a left turn he could heard a grinding and thumping sound coming from under the vehicle. he then noticed the front passenger's side wheel was actually inside the wheel well. the vehicle was towed to the nearest dealer where they found the front passenger's side coil spring perch failed causing the front end passenger's side of the vehicle to collapse. the current and failure mileages were under 130,000. updated 01/19/10 *bf the air mass flow sensor and outer tie rod were replaced. the lower ball joints were worn and were replaced. the crank sensor was replaced. the engine was consuming large amounts of oil. the dealer stated the vehicle needed new rings and a valve seal. the transmission would slip during cold weather conditions. there was an internal fault with the clutches. the gear shifter had excessive play. the left window regulator had to be replaced, because it would not close. the left rear door latch was inoperative. updated 01/20/10.*jb | |||
| STEERING - RACK AND PINION | |||
| 11/08/2001 | 1 | 04/01/2000 | |
| Consumer stated steering wheel was rubbing/squeaking when making turns, the dealer replaced the power steering gear box and steering rack. *jb | |||
| STEERING - RACK AND PINION - RACK | |||
| 10/15/2004 | 1 | 08/24/2004 | |
| I purchased a used 2000 mercedes e320 on near the end of august 2004. approximatly 45 days later i noticed a noise coming from the dashboard area when making a left or right turn at low speed. it could be described as a rubber on rubber squeaking noise. it has slowly gotten louder over the past few weeks. searching the internet i have found that others have this same problem with their mercedes around this year. since i just bought the car, i suspect it could have been something that was quieted down by applying a lubricant. i have no way to prove that. others who have had this problem on the internet claim the dealer replaced the steering rack to fix the problem. that would be a cost of approximatly $2000. this is appearing to be a common problem with mercedes-benz, possibly just a few models and years, and should be taken care of by them. the automobile i purchased came off the mercedes lease program.*ak | |||