Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 8295322 | 04/01/2004 | 8295322A | 10007590 | Tele aid not active displayed in instrument cluster. *tt | 07/02/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 09/20/2003 | 2500 | 1 | 01/27/2003 |
| The car has been a disappointments since i got it in january 28,2003. it has had many problems and the dealership said its fix. autohaus mercedes benz in pompano beach , florida sold me a car that has been to the shop more than 10 times . 1)whippers very loud and don't clean. 2) fuel gauge does not work 3) tire sensors do not work 4)stereo shuts off and on 5)alignment problem car pulls to the right. 6)engine is very loud 7)engine hesitates. 8) sos malfunction 9)mercedes benz phone does not work. 10) lowjack system that they installed has not worked properly since they put it on. when they sold me the car they said that they were going to come out with a gps and a voice activate kit for the mercedes benz and now they tell me that they were not going to make it for my car so i was lied too . my car has been to the shop more than 10 times and still not fix and the service manager has lied to me because he said that the items are fix and two days later they are bad again . i will not recommend mercedes benz to anyone as they are not what they just to be. also i will not recommend to anyone autohaus in pompano beach , florida they do not believe in customer service and they service manager jerry odessy only lies to people as it did to me several times and he is also very rude . i have also e-mail the president of autohaus and he has never responded and the corporate office is not to far behind about customer service and rudeness . do not buy mercedes there are a lot of better car out there . if you buy a mercedes make sure you car was not in a flood as i read that a lot of their cars were in a flood and they are selling them like nothing happend. *jb | |||
| EQUIPMENT - ELECTRICAL | |||
| 05/20/2003 | 3288 | 3 | 01/13/2003 |
| Mercedes 2003 e320: the parktronics in the car, are set off by constant rain over the hood of the car, in speeds up to 10mph. the double red lights go off and the parktronics warning buzzers go off, warning that you have hit a solid object. i was driving through the parking lot of a kroger grocery store and my parktronics warning lights and buzzers went off warning that i had hit something solid. i took the car into park place mercedes in dallas texas and they replaced my parktronics twice, then the third time i brought the car in for the same problem, they informed me that they would not replace them anymore, because mercedes did not consider this a defect any longer, but that their parking sensors were very sensitive to rain running over the front of the cars hood. i would have to live with the solid object warning buzzers going off because mercedes no longer considered this a defect. this can pose serious problem with anyone driving in a heavy or blinding rain and their car keeps warning them, that they have hit a solid object. especially in heavy rush hour traffic where drivers are moving at lower speeds, and slamming on your breaks every time the car warns that you have hit a solid object, when you have not, is a serious safety risk. my mercedes e320 has spent 47 days in 2003, in the dealership repair department for major electrical system failures, which are common to the entire 2003 e320 release. *la | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 03/18/2003 | 3288 | 5 | |
| This is the biggest secret kept by mercedes benz on the new body style of the 2003, e-class cars complete fiber optics failure in the car begins in the car at 89 degrees f, this will be demonstrated by the audio system rapidly skipping from cd to cd in the 6 cd changer, and then the volume in the audio system will become uncontrollable for 15 minutes or longer. the volume will turn to maximum volume on its own and stay there until you turn the car off, if you are driving and do not turn the car off, the volume level will stay at maximum volume for 15 minutes or more, then lower itself down during a 20 second interval to a muted state, the audio system will turn itself off. then, turn itself back on, to full volume and repeat the cycle. during this entire time, the person in the car will hear a very load popping noise in the speakers, in addition to any of the music blasting from the stereo system. if you turn the car off and leave it for several hours and allow it to cool down. this will not occur again, until the stereo heats up again. after replacing my cd system multiple times, mercedes replace my rear computer twice and my main front computer once, then built a fan to cool the fiber optics system. however, this fan is only installed to mercedes owners who repeatedly complain about fiber optics failures and uncontrollable volume on their stereos while driving. this is a well documented problem on all mercedes complaint website, however people are unaware that it is caused by an overheating of the fiber optics systems at 92 degrees. it appears that the majority of dealerships repeatedly replace the cd system for customers because they are unaware of the defective fiber optics system in the 2003 e-class mercedes. *la | |||