Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AXLE ASSEMBLY
200604000407/01/2006200604000410020183Dirt can collect in the rear sleeves on the front axle carrier. clean sleeves on front axle carrier and install new bolts and washers. *tt08/07/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
07/22/20041
 When the consumer attempted to shift the vehicle, it hesitated. the consumer was able to maintain control of the vehicle. a loud noise was heard coming from the front and the vehicle vibrated while driving. the consumer was able to drive the vehicle to the dealer for inspection. the mechanic informed the driver that the control modular was replaced on this vehicle twice. the consumer informed the mechanic the problem has not been resolved. the mechanic informed the consumer a representative would come down to inspect the vehicle. please fill in additional information. *jb
01/02/20035001512/20/2002
 I own a 2003 e-class mercedes benz purchased this year from ralley motors, roslyn, new york. since i took the title to the vehicle, there has been uncontrolled mild acceleration at low speeds, the car bucks and shakes upon de-acceleration resulting in my having lost control of the vehicle and consequently requiring my jamming abruptly on the brakes to avoid hitting another vehicles and pedestrians. in addition, the car had significantly steered to the right at all times, requiring my constantly having to steer to the left in order to drive straight ahead. the dealership has admitted that it can not repair the transmission problem, ie; the uncontrolled change of speed, bucking and acceleration of the motor vehicle. they have also replaced the instrument cluster which i believe is an important vehicle computer which controls many systems of the car, and the vehicle now has the third instrument cluster, all in one year of ownership, all due to product defects! the service manager has admitted to me that there is a design defect in the transmission which there allegedly is no fix to correct the problem. i was informed that due to horrible gas mileage, the torque converter of the transmission is specifically designed to lock up at low speeds, and this is the reason why the 2003 and 2004 e-class automobiles have this transmission problem. the service manager had advised me that he know of no fix from the factory. the dealership became frustrated when i expressed my displeasure, and has now informed me that they will no longer service my brand new automobile. *la *scc the consumer stated the engine stalled, the wiper blades were noisy. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
09/01/20034487004/30/2003
 Vehicle lunges forward and slows unexpectedly. upon acceleration will jerk back and forth as it is about to stall.
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
09/01/20034487004/30/2003
 Vehicle lunges forward and slows unexpectedly. upon acceleration will jerk back and forth as it is about to stall.