Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 10/28/2004 | 1 | 10/26/2002 | |
| I own a mercedes e 500 ,year 2004.i found out about the recall for the brake problem after i almost kill myself when the brake system failed yesterday. the mercedes failed to inform the consumer esp. this kind of defect. i found out that this recall was since may and had to experience myself before receiving the recall letter. this is not a good bussiness practice and in fact a negligence on the part of the company. this can cause my life and may others who own the same model of car in whom i know a few and they have not received any recall letter. | |||
| 01/02/2003 | 500 | 15 | 12/20/2002 |
| I own a 2003 e-class mercedes benz purchased this year from ralley motors, roslyn, new york. since i took the title to the vehicle, there has been uncontrolled mild acceleration at low speeds, the car bucks and shakes upon de-acceleration resulting in my having lost control of the vehicle and consequently requiring my jamming abruptly on the brakes to avoid hitting another vehicles and pedestrians. in addition, the car had significantly steered to the right at all times, requiring my constantly having to steer to the left in order to drive straight ahead. the dealership has admitted that it can not repair the transmission problem, ie; the uncontrolled change of speed, bucking and acceleration of the motor vehicle. they have also replaced the instrument cluster which i believe is an important vehicle computer which controls many systems of the car, and the vehicle now has the third instrument cluster, all in one year of ownership, all due to product defects! the service manager has admitted to me that there is a design defect in the transmission which there allegedly is no fix to correct the problem. i was informed that due to horrible gas mileage, the torque converter of the transmission is specifically designed to lock up at low speeds, and this is the reason why the 2003 and 2004 e-class automobiles have this transmission problem. the service manager had advised me that he know of no fix from the factory. the dealership became frustrated when i expressed my displeasure, and has now informed me that they will no longer service my brand new automobile. *la *scc the consumer stated the engine stalled, the wiper blades were noisy. *jb | |||