Mercedes Benz E320 1994

Model E320 made in 1994 by Mercedes Benz got 32 consumer complains as well as 3 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine. Technical service bulletines regarding seat belts and steering.

Model 1994

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
40-P-05279404/20/201210044222Mercedes benz: front or rear seat belt does not roll up correctly. dirt deposits on the seat belt guide due to soiled seat belt. also included models 169, f cell, 246, and 231. no model years given. *js05/23/2012
STEERING
20-P-05339803/12/201210044181Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js05/17/2012
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
22-P-05232508/11/201110044180Xentry: 'airmatic- service required' or 'elc- service required' in display- 'fc5151- b22/3 (rear axle sensor): signal implausible' stored. *js05/17/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/10/20121740001
 Due to the defective wiring harness known to exist on many mercedes benz vehicles made from 1990 on, i have the excessive expense of repairing and replacing expensive parts (the engine wiring harness) in this vehicle that failed prematurely due to faulty wiring insulation. the wiring insulation is inefficient and was corrected on later models, but considering that it is a poor design on mercedes part, i believe that the consumer should not be held responsible for the wiring issue. these cars do justify their price if maintained properly, and my vehicle is older and aside from the wiring harness, is in good running order; yet me, as a customer who pays the price to maintain my vehicle, i do not feel that it is justified that mercedes originally included in the vehicle price the cost of a supposed quality wiring harness, yet when it fails due to a design flaw, the consumer pays the price to have it replaced with what should have originally been installed. it is understandable that in the recent rough economy that an auto manufacturer would not want to take responsibility for a major design flaw that could result in millions lost, and attempt to maximize profits on the flaw by charging customers for the updated harness, but i feel that it is a major safety hazard in the affected vehicles and should be sorted out for drivers of all vehicles with the faulty harness free of charge on a safety basis, if it has jeopardized the life of the driver, then it should be replaced free of charge (surely that is the least that could be done). my car had a short today in the wiring harness and it caused unintended surge of acceleration when i pulled up to a curb and the car jumped over the curb and broke off a big plastic piece of the bumper. i ask myself what would have happened if i was at a busy intersection and this happened? *tr
08/10/2012174000
 Due to the defective wiring harness known to exist on many mercedes benz vehicles made from 1990 on, i have the excessive expense of repairing and replacing expensive parts (the engine wiring harness) in this vehicle that failed prematurely due to faulty wiring insulation. the wiring insulation is inefficient and was corrected on later models, but considering that it is a poor design on mercedes part, i believe that the consumer should not be held responsible for the wiring issue. these cars do justify their price if maintained properly, and my vehicle is older and aside from the wiring harness, is in good running order; yet me, as a customer who pays the price to maintain my vehicle, i do not feel that it is justified that mercedes originally included in the vehicle price the cost of a supposed quality wiring harness, yet when it fails due to a design flaw, the consumer pays the price to have it replaced with what should have originally been installed. it is understandable that in the recent rough economy that an auto manufacturer would not want to take responsibility for a major design flaw that could result in millions lost, and attempt to maximize profits on the flaw by charging customers for the updated harness, but i feel that it is a major safety hazard in the affected vehicles and should be sorted out for drivers of all vehicles with the faulty harness free of charge on a safety basis, if it has jeopardized the life of the driver, then it should be replaced free of charge (surely that is the least that could be done). my car had a short today in the wiring harness and it caused unintended surge of acceleration when i pulled up to a curb and the car jumped over the curb and broke off a big plastic piece of the bumper. i ask myself what would have happened if i was at a busy intersection and this happened?
09/15/2010
 Started the car at work and it was running rough had no accelleration. went into limp home mode and i was able to get home. my husband is a mechanic and found the wiring harness was deteriorating, flaking and falling apart exposing all the wires. the car would no long even start. i called mercedes to see if they would help with the cost of the part replacement. they denied any problem with the product and would not assist in any repair. i logged a complaint with them under my name and have tried many times to get assistance with the repair. the car is still sitting in my driveway as the replacement harness is over a $1000.
03/13/2012
 Engine wiring harness is deterioting and wires are exposed. this is a mercedes benz manufacturing problem and they will not take responsibility for a recall. this problem can case injury and death. my car will not pass inspection because of this.
ENGINE
11/09/20121620001
 Under normal driving condition engine started revving up to about 3500 rpm as if i pressed the accelerator pedal. freaky experience but luckily the road wasn't too busy. i slowed down to the side of the road (was driving in portland oregon inner city area) by pressing the brakes and flipping the car into neutral but the engine kept revving up around 3000-4000rpm. when i turned the engine off and started it again, it wasn't so bad but the engine was still revving up and down by itself between about 750 and 2000rpm. i also noticed that the car had gone into - what i later read on internet to be called - limp home mode which made it very annoying for me to drive. research on internet tells me my e320 wagon with the m104 engine has a type of biodegradable engine wiring harness which falls apart and should be replaced. i love my mercedes and it drives beautifully, but that wiring harness problem makes it a problematic car, and dangerous too. i am not willing to spend $1,500 on a new harness from the dealer, since it is not a result of bad maintenance, but more a design flaw by mercedes benz ag. they should take their responsibility and do a recall. surprised they didn't already do that (did they?) as i can imagine the big damage to the mercedes benz name and image if somebody were to end up in a fatal car crash due to a biodegradable wiring harness problem. thanks. *tr
11/09/2012162000
 Under normal driving condition engine started revving up to about 3500 rpm as if i pressed the accelerator pedal. freaky experience but luckily the road wasn't too busy. i slowed down to the side of the road (was driving in portland oregon inner city area) by pressing the brakes and flipping the car into neutral but the engine kept revving up around 3000-4000rpm. when i turned the engine off and started it again, it wasn't so bad but the engine was still revving up and down by itself between about 750 and 2000rpm. i also noticed that the car had gone into - what i later read on internet to be called - limp home mode which made it very annoying for me to drive. research on internet tells me my e320 wagon with the m104 engine has a type of biodegradable engine wiring harness which falls apart and should be replaced. i love my mercedes and it drives beautifully, but that wiring harness problem makes it a problematic car, and dangerous too. i am not willing to spend $1.500 on a new harness from the dealer, since it is not a result of bad maintenance, but more a design flaw by mercedes benz ag. they should take their responsibility and do a recall. surprised they didn't already do that (did they?) as i can imagine the big damage to the mercedes benz name and image if somebody were to end up in a fatal car crash due to a biodegradable wiring harness problem. thanks.
ENGINE AND ENGINE COOLING
03/12/2012150508
 Tl-the contact owns a 1994 mercedes benz e-320 convertible. the contact stated that after taking the vehicle for regular maintenance, she was notified that the engine wiring harness was exposed. the mechanic advised that the wiring harness be replaced since it was deteriorating and could cause a fire. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and the current mileage was 150,508. kmj
POWER TRAIN
08/10/20121740001
 Due to the defective wiring harness known to exist on many mercedes benz vehicles made from 1990 on, i have the excessive expense of repairing and replacing expensive parts (the engine wiring harness) in this vehicle that failed prematurely due to faulty wiring insulation. the wiring insulation is inefficient and was corrected on later models, but considering that it is a poor design on mercedes part, i believe that the consumer should not be held responsible for the wiring issue. these cars do justify their price if maintained properly, and my vehicle is older and aside from the wiring harness, is in good running order; yet me, as a customer who pays the price to maintain my vehicle, i do not feel that it is justified that mercedes originally included in the vehicle price the cost of a supposed quality wiring harness, yet when it fails due to a design flaw, the consumer pays the price to have it replaced with what should have originally been installed. it is understandable that in the recent rough economy that an auto manufacturer would not want to take responsibility for a major design flaw that could result in millions lost, and attempt to maximize profits on the flaw by charging customers for the updated harness, but i feel that it is a major safety hazard in the affected vehicles and should be sorted out for drivers of all vehicles with the faulty harness free of charge on a safety basis, if it has jeopardized the life of the driver, then it should be replaced free of charge (surely that is the least that could be done). my car had a short today in the wiring harness and it caused unintended surge of acceleration when i pulled up to a curb and the car jumped over the curb and broke off a big plastic piece of the bumper. i ask myself what would have happened if i was at a busy intersection and this happened? *tr
08/10/2012174000
 Due to the defective wiring harness known to exist on many mercedes benz vehicles made from 1990 on, i have the excessive expense of repairing and replacing expensive parts (the engine wiring harness) in this vehicle that failed prematurely due to faulty wiring insulation. the wiring insulation is inefficient and was corrected on later models, but considering that it is a poor design on mercedes part, i believe that the consumer should not be held responsible for the wiring issue. these cars do justify their price if maintained properly, and my vehicle is older and aside from the wiring harness, is in good running order; yet me, as a customer who pays the price to maintain my vehicle, i do not feel that it is justified that mercedes originally included in the vehicle price the cost of a supposed quality wiring harness, yet when it fails due to a design flaw, the consumer pays the price to have it replaced with what should have originally been installed. it is understandable that in the recent rough economy that an auto manufacturer would not want to take responsibility for a major design flaw that could result in millions lost, and attempt to maximize profits on the flaw by charging customers for the updated harness, but i feel that it is a major safety hazard in the affected vehicles and should be sorted out for drivers of all vehicles with the faulty harness free of charge on a safety basis, if it has jeopardized the life of the driver, then it should be replaced free of charge (surely that is the least that could be done). my car had a short today in the wiring harness and it caused unintended surge of acceleration when i pulled up to a curb and the car jumped over the curb and broke off a big plastic piece of the bumper. i ask myself what would have happened if i was at a busy intersection and this happened?
VEHICLE SPEED CONTROL
08/10/20121740001
 Due to the defective wiring harness known to exist on many mercedes benz vehicles made from 1990 on, i have the excessive expense of repairing and replacing expensive parts (the engine wiring harness) in this vehicle that failed prematurely due to faulty wiring insulation. the wiring insulation is inefficient and was corrected on later models, but considering that it is a poor design on mercedes part, i believe that the consumer should not be held responsible for the wiring issue. these cars do justify their price if maintained properly, and my vehicle is older and aside from the wiring harness, is in good running order; yet me, as a customer who pays the price to maintain my vehicle, i do not feel that it is justified that mercedes originally included in the vehicle price the cost of a supposed quality wiring harness, yet when it fails due to a design flaw, the consumer pays the price to have it replaced with what should have originally been installed. it is understandable that in the recent rough economy that an auto manufacturer would not want to take responsibility for a major design flaw that could result in millions lost, and attempt to maximize profits on the flaw by charging customers for the updated harness, but i feel that it is a major safety hazard in the affected vehicles and should be sorted out for drivers of all vehicles with the faulty harness free of charge on a safety basis, if it has jeopardized the life of the driver, then it should be replaced free of charge (surely that is the least that could be done). my car had a short today in the wiring harness and it caused unintended surge of acceleration when i pulled up to a curb and the car jumped over the curb and broke off a big plastic piece of the bumper. i ask myself what would have happened if i was at a busy intersection and this happened? *tr
08/10/2012174000
 Due to the defective wiring harness known to exist on many mercedes benz vehicles made from 1990 on, i have the excessive expense of repairing and replacing expensive parts (the engine wiring harness) in this vehicle that failed prematurely due to faulty wiring insulation. the wiring insulation is inefficient and was corrected on later models, but considering that it is a poor design on mercedes part, i believe that the consumer should not be held responsible for the wiring issue. these cars do justify their price if maintained properly, and my vehicle is older and aside from the wiring harness, is in good running order; yet me, as a customer who pays the price to maintain my vehicle, i do not feel that it is justified that mercedes originally included in the vehicle price the cost of a supposed quality wiring harness, yet when it fails due to a design flaw, the consumer pays the price to have it replaced with what should have originally been installed. it is understandable that in the recent rough economy that an auto manufacturer would not want to take responsibility for a major design flaw that could result in millions lost, and attempt to maximize profits on the flaw by charging customers for the updated harness, but i feel that it is a major safety hazard in the affected vehicles and should be sorted out for drivers of all vehicles with the faulty harness free of charge on a safety basis, if it has jeopardized the life of the driver, then it should be replaced free of charge (surely that is the least that could be done). my car had a short today in the wiring harness and it caused unintended surge of acceleration when i pulled up to a curb and the car jumped over the curb and broke off a big plastic piece of the bumper. i ask myself what would have happened if i was at a busy intersection and this happened?