Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
PB-91-60-66B01/09/200910028649Mercedes: srs indicator lamp on. the srs light is illuminated and diagnostic fault code(s) b9223 and/or b9243 are stored in the srs ecu. the resistance of the ignition squib circuit for the sidebag may be too high. model 211. all model05/12/2009
AIR BAGS - SIDE/WINDOW
PB-91-60-66B01/09/200910028649Mercedes: srs indicator lamp on. the srs light is illuminated and diagnostic fault code(s) b9223 and/or b9243 are stored in the srs ecu. the resistance of the ignition squib circuit for the sidebag may be too high. model 211. all model05/12/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/20/2013182000
 Tl- the contact owns a 1999 mercedes e320. the contact stated that while exiting a driveway, the front drive shaft fractured and all of the air bags inadvertently deployed. the contact did not crash into anything prior to the failure. the vehicle was taken to a mechanic where they advised that they could not determine why the drive shaft was fractured. the vehicle was not repaired. the failure mileage was 182,000. kmj
02/20/2013182000
 Tl- the contact owns a 1999 mercedes e320. the contact was pulling out of a driveway and the front drive shaft broke on the vehicle and all of the air bags deployed. the contact did not hit anything prior to the failure. the vehicle was taken to a mechanic and they stated that they could not determine why the drive shaft broke. the vehicle had not been repaired. the 182,000.rl
11/19/2011218556
 As i was entering the interstate on the on ramp my rear u joint on front drive shaft came apart. subsequently both my curtain airbags deployed as well as my driver front door air bag. as it was considered a mechanical failure my insurance with usaa did not cover anything.
11/23/2011105000
 Tl* the contact owns a 1999 mercedes benz e320. while the contact was attempting to remove the key from the ignition switch, the front driver's side air bag abruptly deployed without any force to the vehicle. the vehicle was was taken to an authorized dealer however, they were unable to determine the cause of failure. the vehicle was not repaired. the manufacturer had not been made aware of the air bag malfunction. the approximate failure mileage was 105,000. the vin was unavailable.
11/23/2011105000
 Tl- the contact owns a 1999 mercedes benz e320. while the contact was attempting to remove the key from the ignition switch, the front driver's side air bag abruptly deployed without any force to the vehicle. the vehicle was was taken to an authorized dealer however, they were unable to determine the cause of failure. the vehicle was not repaired. the manufacturer had not been made aware of the air bag malfunction. the approximate failure mileage was 105,000. the vin was unavailable. kmj
11/23/2011105000
 Tl-the contact owns a 1999 mercedes benz e320. while the contact was attempting to remove the key from the ignition switch, the front driver's side air bag abruptly deployed without any force to the vehicle. the vehicle was was taken to an authorized dealer; however they were unable to determine the cause of failure. the vehicle was not repaired. the manufacturer had not been made aware of the air bag malfunction. the approximate failure mileage was 105,000. the vin was unavailable. js
12/26/2010112000
 Tl-the contact owned a 1999 mercedes benz e-320. while driving approximately 70 mph the air bags deployed. the vehicle was pulled over and shut off. smoke was seen coming from the vehicle and it was towed to an insurance company lot where it was declared destroyed. the failure and current mileages were 112,000. sm.
01/13/2009140000
 Tl*the contact owns a 1999 mercedes e320. while driving 65 mph on the highway, the vehicle began to drift to the far left. the driver attempted to sway the vehicle into the opposite direction to avoid hitting a passing vehicle which caused the vehicle to swerve into an embankment where the vehicle flipped over twice. neither the front driver's or passenger's side air bags deployed. the police and emt arrived and the driver was hospitalized. the driver sustained injuries to neck, hands, head and shoulders. the police determined that cause of the crash was a result of his passenger rear tire being flat. the cause of the flat was unknown. the vehicle was destroyed. the vin was not available. the failure and current mileages were under 140,000.
AIR BAGS - FRONTAL
03/10/20031
 The vehicle was involved in a collision, and the driver's side air bag failed to deploy. *jb
02/15/20031
 The vehicle was involved in a collision, and the driver's side air bag failed to deploy. *jb
08/21/2002107/01/2000
 Driver involved in rear end collision at low speed. airbags did not deploy. device known as etr activated on left front and rear restaint and on right rear restraint. no passengers in these seats. fire occurred in c post on left side. origin in area of etr unit. fire cause not verified. i am fire investigator not owner of vehicle. owner is judith roberts #19 jay street new york, ny 10013 (212) 941-4646. *ak
04/30/2002
 Vehicle was involved in a crash going 35mph. vehicle was hit on driver's side, and was pushed into a telephone pole. driver's and passenger's air bags didn't deploy. manufacturer was notified. please provide information.*ak
12/22/2000
 Consumer's vehicle was sitting still in traffic when a suv slammed in rear side of vehicle. consumer had a seat belt tensioner that didn't lock. consumer pushed the seat back trying to prepare for air baga which the didn't deploy. vehicle was totaled. mercedes benz dealer stated air bags acted as designed.*ak
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
09/29/2005102/14/1999
 I was involved in a serious side impact accident - it was estimated that the car that hit me was going approx. 40 mph. i was hit directly on both the front and rear door (driver's side) of my vehicle. the damage cost over $10,600 to repair. the airbags in my 1999 mercedes e320 did not deploy. mercedes sent someone over to inspect the car 9 weeks ago and has not responded to several calls from me inquiring about the failure. both the ambulance attendants at the scene and the mercedes certified repairman agreed that the airbags should have deployed - however, mercedes benz will not issue a report to me. i am now driving the car again and fear that the airbags are faulty. *jb
AIR BAGS - SIDE/WINDOW
02/04/201192000
 Driver side srs airbag deployed spontaneously. not related to any collision or accident. car was stopped, in park, when driver side airbag deployed banging into the driver left side and arm. if the car had not been stopped, the driver probably would have lost control of the car and an accident would have occurred. driver sustained bruise to the left side and left arm
05/06/2004580001
 Consumer's vehicle was involved in a collision while driving 20 mph. upon impact, side air bags did not deploy. consumer sustained minor injuries. dealership was notified, but did not resolve the problem. *ak