Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/04/2010 | 73000 | ||
| Problem #1). the interior driver and passenger door handles have a chrome tape of some type that covers the handles. this tape overtime comes off on the inside and it is extremely sharp like a razor. i cut my finger twice on the driver-side and a passenger got cut on the passenger side a year later. i contacted mercedes about this and they wouldn't do or offer anything. problem #2). the driver and passenger sun visors overtime get very very stiff and will not go back all the way up. my wife can not even move them at all. i also verbally reported these problems to penske mercedes in west covina, ca to my service writer and he stated yes we are aware as it is a common problem however there is no recall on those items. he wanted to charge me $275 for each sun visor to be replaced and that did not include labor to install them. problem #3). lower ball joints go out quite frequently and is also a known common problem. | |||