Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
11/19/2012108000
 Driving south on i95 near savannah the dash lights including the brake light lit up on the dashboard and the vehicle began decelerating. applied the emergency break and was able to drive the vehicle to the shoulder. after the engine was shut off the vehicle could be started but could not get from park into a gear or even neutral. all four wheals were frozen and so getting the car on to the tow truck was almost impossible. were towed to the nearest mercedes dealership where the sbc system was replaced. this took over night as the part was not available at the dealership. besides being greatly inconvenienced - we had to spend a night in a hotel, we could have been killed if this would have occurred at night. the car was serviced by mercedes since purchase new in 2004. the part should have been identified during a service call, this obviously was a recall that was kept quiet. not informing the owners of this potentially deadly issues is a major negligence on mercedes part.