Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| PB-42-46-102 | 12/19/2008 | 10028644 | Mercedes: vehicle fails star diagnosis test; inspect brake system for air. models 230, 219, and 211. model years 2003-2009. *pe | 05/12/2009 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| PB-42-46-102 | 12/19/2008 | 10028644 | Mercedes: vehicle fails star diagnosis test; inspect brake system for air. models 230, 219, and 211. model years 2003-2009. *pe | 05/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/19/2012 | 108000 | 1 | |
| Driving south on i95 near savannah the dash lights including the brake light lit up on the dashboard and the vehicle began decelerating. applied the emergency brake and was able to drive the vehicle to the shoulder. after the engine was shut off the vehicle could be started but could not get from park into a gear or even neutral. all four wheels were frozen and so getting the car on to the tow truck was almost impossible. were towed to the nearest mercedes dealership where the sbc system was replaced. this took over night as the part was not available at the dealership. besides being greatly inconvenienced - we had to spend a night in a hotel, we could have been killed if this would have occurred at night. the car was serviced by mercedes since purchase new in 2004. the part should have been identified during a service call, this obviously was a recall that was kept quiet. not informing the owners of this potentially deadly issues is a major negligence on mercedes part. *tr | |||
| 11/19/2012 | 108000 | ||
| Driving south on i95 near savannah the dash lights including the brake light lit up on the dashboard and the vehicle began decelerating. applied the emergency break and was able to drive the vehicle to the shoulder. after the engine was shut off the vehicle could be started but could not get from park into a gear or even neutral. all four wheals were frozen and so getting the car on to the tow truck was almost impossible. were towed to the nearest mercedes dealership where the sbc system was replaced. this took over night as the part was not available at the dealership. besides being greatly inconvenienced - we had to spend a night in a hotel, we could have been killed if this would have occurred at night. the car was serviced by mercedes since purchase new in 2004. the part should have been identified during a service call, this obviously was a recall that was kept quiet. not informing the owners of this potentially deadly issues is a major negligence on mercedes part. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/10/2012 | 57000 | ||
| Brakes failed at 70 mph. brakes warning sbc failed. pull over vehicle. | |||
| 11/23/2010 | 75847 | ||
| Brake failure while driving vehicle,brake pedal pressure was greater when applied to stop car.vehicle was not operational after car came to a complete stop.sbc system was replaced by mercedes dealer,but refused to replace pressure reservoir that also malfunctioned with brake failure. | |||
| 07/26/2005 | 30 | 12/30/2003 | |
| Dt: contact stated when stepping on the accelerator pedal the vehicle will not accelerate. this caused a safety concern because while merging into traffic the vehicle failed to accelerate. this only occurred when the vehicle is stopped or was close to stopping. the majority of the time it happened when the vehicle was started up. there was no indication as to when this will occur. it happened approximately 30 times. the service dealer attempted to repair the vehicle once, but because it happened periodically they could not duplicate the problem. the manufacturer refused to service the vehicle. consumer felt the problem with the vehicle could be the drive- by -wire or computer system. *ak the right rear brake locked up while the consumer was making a right turn. this occurred after the brake had been reprogrammed. on cold morning the gps did not work properly. the leather on the driver's side air bag was peeling. the tire pressure monitoring system had to be reprogrammed. the front wheel bearing had play in it. the rear alignment was off slightly which caused the vehicle to shimmy while driving above 62 mph. *nm on august 22, 2005 while driving a loaner mercedes benz e350 from the dealer the consumer experienced the same intermittent hesitation on acceleration as he had with his own 2004 e350. the consumer believes this hesitation problem is not isolated to vehicle. *nm | |||
| 02/01/2004 | 5 | ||
| Recall campaign:04v296000 the consumer had problems with the vehicle's brake lights prior to receiving the recall notice. *nm the consumer took the vehicle in to get the recall service done for the repeated deflating tire and front brake pads. the consumer was refused a rental or loaner vehicle. the consumer was told that his vehicle would not comply to the pump as the system would not bleed. another customers parts would be used as the pump continued to be faulty to the consumers vehicle. the consumer was allowed by the service dept to drive the vehicle off with failed service. while driving the emergency brake light flashed repeatedly. the consumer stated that the service on his vehicle was broken up intentionally to avert the lemon law citation. the consumers vehicle is a mercedes e320. *tc *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 02/14/2005 | 6496 | 2 | 09/30/2004 |
| Dt: purchased a new mercedes benz , 320e 2004 model. on 2 occasions on the freeway at highway speeds the engine shut down without warning. the engine shut off at once and will not crank when engine has been tried to start again. had to have vehicle towed. dealer explained he was unfamiliar with this problem. thought this may be the computer in the car. made repairs and replaced parts. about 2 weeks afterwards this happened again. took back to dealer, and this was corrected. however, was afraid this may happen again. however, has not happened 2-3 months after the repairs. *ak the control module failed. also, consumer has continuous problems with braking system. *tt *nm | |||
| 01/31/2005 | 1 | ||
| While pulling inside of a parking space driver applied the brakes and the pedal went to the floor. driver was unable to stop or maintain control of the vehicle, and it collided into a glass window of a business. no injuries reported. upon impact, both air bags did not deploy. vehicle was towed to the dealer for inspection, and mechanic insisted that the problem could not duplicated. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 03/31/2004 | 5 | 02/22/2004 | |
| Brake failure, caused a major collision. car did not stop in time to avoid another vehicle. also electrical issue. *bf consumer received a letter stating that his vehicle was included in the recall. recall stating that the pump motor may run out of permissible tolerances thereby triggering they hydraulic backup function mode leaving consumer to use greater brake pressure leaving brake travel longer likely to result in an accident. *tc | |||