Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-59783 | 12/10/2010 | 10037653 | Ready | 06/01/2011 | |
| SB-59783 | 12/10/2010 | 10037653 | Mercedes-benz: there are electrical production quality issues that cause the air bag warning light to illuminate. *rm | 06/01/2011 | |
| PB-91-60-66B | 01/09/2009 | 10028649 | Mercedes: srs indicator lamp on. the srs light is illuminated and diagnostic fault code(s) b9223 and/or b9243 are stored in the srs ecu. the resistance of the ignition squib circuit for the sidebag may be too high. model 211. all model | 05/12/2009 | |
| AIR BAGS - SIDE/WINDOW | |||||
| PB-91-60-66B | 01/09/2009 | 10028649 | Mercedes: srs indicator lamp on. the srs light is illuminated and diagnostic fault code(s) b9223 and/or b9243 are stored in the srs ecu. the resistance of the ignition squib circuit for the sidebag may be too high. model 211. all model | 05/12/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| PE10017 | MERCEDES-BENZ USA, LLC. | 05/14/2010 | 11/24/2010 | Driver Air Bag Circuit High Resistance | ||
| Mercedes-benz usa (mbusa) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.mbusa's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.the faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.the agency believes that further expenditure of agency resources does not appear to be warranted at this time.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.during the investigation, odi learned that mbusa will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 e-class and other mbusa model/model year vehicles.this action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.mbusa will notify all affected vehicle owners of this action.a bulletin describing this program is available in the investigative file. | ||||||
| PE10017 | MERCEDES-BENZ USA, LLC. | 05/14/2010 | Driver's Frontal Air Bag Wiring Failure | |||
| Odi has received four complaints of steering column module wiring harness failures on my 2005-2006 mercedes-benz e-class vehicles.in december 2005, mercedes-benz usa issued a technical service bulletin (tsb no. p-b-91.60/99) and subsequently issued several minor revisions to the original tsb.the tsbs address reports of air bag warning lamp illumination accompanied by a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag ignition squib 1 or 2 (the air bag firing circuits), respectively.this condition may result in failure of the driver's first stage and/or second stage inflator to deploy in the event of an above deployment threshold frontal crash.according to the tsbs, the repair involves significant lengthening of the steering column module wiring harness by cutting and splicing each wire in the harness.thus, it appears possible that the wire ends in the original, shorter harness could pull out of the connector block thereby causing an open-circuit condition in the driver's air bag circuits.additionally, the tsbs cover my 2003-2009 e-class and my 2006-2010 cls-class vehicles.although odi has not received complaints involving all of these vehicles, odi will inquire about all vehicles covered by the above tsbs. | ||||||
| AIR BAGS - FRONTAL | ||||||
| PE10017 | MERCEDES-BENZ USA, LLC. | 05/14/2010 | 11/24/2010 | Driver Air Bag Circuit High Resistance | ||
| Mercedes-benz usa (mbusa) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.mbusa's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.the faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.the agency believes that further expenditure of agency resources does not appear to be warranted at this time.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.during the investigation, odi learned that mbusa will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 e-class and other mbusa model/model year vehicles.this action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.mbusa will notify all affected vehicle owners of this action.a bulletin describing this program is available in the investigative file. | ||||||
| PE10017 | MERCEDES-BENZ USA, LLC. | 05/14/2010 | Driver's Frontal Air Bag Wiring Failure | |||
| Odi has received four complaints of steering column module wiring harness failures on my 2005-2006 mercedes-benz e-class vehicles.in december 2005, mercedes-benz usa issued a technical service bulletin (tsb no. p-b-91.60/99) and subsequently issued several minor revisions to the original tsb.the tsbs address reports of air bag warning lamp illumination accompanied by a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag ignition squib 1 or 2 (the air bag firing circuits), respectively.this condition may result in failure of the driver's first stage and/or second stage inflator to deploy in the event of an above deployment threshold frontal crash.according to the tsbs, the repair involves significant lengthening of the steering column module wiring harness by cutting and splicing each wire in the harness.thus, it appears possible that the wire ends in the original, shorter harness could pull out of the connector block thereby causing an open-circuit condition in the driver's air bag circuits.additionally, the tsbs cover my 2003-2009 e-class and my 2006-2010 cls-class vehicles.although odi has not received complaints involving all of these vehicles, odi will inquire about all vehicles covered by the above tsbs. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/12/2012 | 75113 | 1 | |
| Cable harness and connectors in steering column airbag, poor connection from using steering wheel. engine and transmission mounts disintegrated and needed to be replaced. front thrust arms with bushings had torn boots and needed to be replaced. crankshaft sensor was faulty and needed to be replaced. transmission data link connector was faulty and needed to be replaced. *tr | |||
| 09/12/2012 | 75113 | ||
| Cable harness and connectors in steering cloumn airbag, poor connection from using steering wheel. engine and transmission mounts disintegrated and needed to be replaced. front thrust arms with bushings had torn boots and needed to be replaced. crankshaft sensor was faulty and needed to be replaced. transmission data link connector was faulty and needed to be replaced. | |||
| 03/06/2011 | |||
| I was driving a 2005 e320 mercedes and had another vehicle passes the stop sign and we had a car accident. none of the airbags in my vehicle deplored and i was injured. | |||
| 09/19/2009 | 50485 | 1 | |
| Srs indicator lamp on. the srs light is illuminated and dash display reports complete failure of all srs systems. error code 9103, defective connector and wire, airbag line to steering column, caused entire srs shutdown. *tr | |||
| 07/17/2006 | 16835 | 3 | |
| Srs (passive restraint system) failure. warning light came on while driving car with message the srs had malfunctioned which could cause airbags to not deploy. took car to dealer who verified complaint. this is the third time in six months that the system has failed. dealer performed the exact same service as they did on the second failure (6/29/06). they rewired the passive restraint system per instructions from mercedes technical assistance. *nm | |||
| 02/20/2006 | 16050 | 2 | 01/25/2006 |
| Srs light on - message on dash that srs has malfunctioned. took car to dealer on 2/20/06 and was told i could wait for car. as it turned out i did not get my car back until 6pm on 2/22/06. per dealer's repair invoice...check codes and evaluate. check actual values and check dtb. perform repairs, replace wiring to steering wheel control module. on 06/29/06 srs light on again with malfunction message. took to dealer and advised same problem as on 2/20/06. car is at dealer awaiting repair and has been promised for today, 6/30/06. *nm | |||
| 07/24/2004 | 1200 | 20 | 06/12/2004 |
| Srs (passive restraint system failure) warning lamp came on while driving the vehicle. the vehicle (2005 mercedes benz c230 sport sedan) was taken to the dealer as directed by the owner's manual. vehicle has been at the dealer for repairs since 7/26/04. on 8/17/04 the vehicle was still not repaired. the service manager told me that there are over twenty (20) vehicles with the same failure awaiting parts. service manager told me that the car is unsafe to drive until repaired and would not let me take the car from the repair facility. *jb | |||
| AIR BAGS - FRONTAL | |||
| 12/20/2004 | 1 | 10/31/2004 | |
| The consumer was involved in an accident in her 2005 mercedes e320 which damaged the front driver's side of the vehicle. the front driver's side air bag did not deploy. *nm a special examined the vehicle and determined that the air bags performed as the should because the collision was a lateral impact. *nm | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/07/2005 | 820 | 9 | 12/23/2004 |
| Electrical problems out of service 18 days, srs/airbag failures out of service 18 days, ac/defrost blower motor failures out of service 12 days, brakes out of service 9 days, transmission (idle surge/up shifting/stalling) out of service 10 days, front end/tires out of service 10 days. during the lemon law final repair attempt, the dealer wrote on work order that they had installed new brakes because they found after market brakes on car. the only place the car has ever been serviced was the dealership where we purchased it. we asked the service advisor and assistant service manager (first they said the brakes were thrown out and then they said the parts were shipped to mb) and wrote two certified letters to mercedes benz for the removed parts so we could track the serial numbers. we were ignored. the regional representative who initiated the brake replacement was conveniently promoted out of the area just before the lemon law hearing so he could not be questioned. we had been complaining about the brakes, especially the stopping distance, from the beginning and they kept saying no problem found. the dealer would not document it on the work orders. *jb | |||
| 08/08/2005 | 35812 | 4 | 09/04/2004 |
| Dt: the contact stated the passenger's air bag sensor was not working properly. when an adult passenger was sitting in the seat the light illuminated, indicating the air bag was not functioning. when a child or a person under the weight guidelines sat in the passenger's seat the air bag would not be activated. the light came on/off randomly, making it difficult to determine if the air bag was functioning when necessary. the dealer attempted to correct the problem four times, and have been unsuccessful. the dealer planned to contact the manufacturer for assistance in determining the cause of the problem. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 05/16/2005 | 1 | 04/01/2004 | |
| Dt: side airbag deployment: contact states while driving vehicle he ran over a piece of rubber in the road, all three side air bags deployed. the service dealer states the passengers in the rear of the car were jolted because of hitting the rubber in the road. contact states while decelerating the transmission down shifts, the brake system slows down too much and vehicle lurches forward. in stop and go traffic has no brake control.*ak | |||
| 12/20/2004 | 1 | ||
| The consumer was involved in a collision. when the consumer made a left turn another vehicle ran a red light and hit the drivers side of the consumers vehicle. the side airbag did not deploy. *jb | |||